/10
★★★★★
based on 2557 reviews published
★★★★★
based on 2557 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent wine, good value for money. Excellent service!
Acheteur Vérifié
purchased on 20/07/2021
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5
/5
★★★★★
Professional, highly didactic site
Acheteur Vérifié
purchased on 08/07/2021
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5
/5
★★★★★
A wide choice of interesting wines, fast delivery: what more could you ask for?
Acheteur Vérifié
purchased on 12/07/2021
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 10/07/2021
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5
/5
★★★★★
Everything was perfect
Acheteur Vérifié
purchased on 13/07/2021
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5
/5
★★★★★
Subscriber
Acheteur Vérifié
purchased on 08/07/2021
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5
/5
★★★★★
Very professional.
Acheteur Vérifié
purchased on 03/07/2021
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5
/5
★★★★★
Excellent service
Acheteur Vérifié
purchased on 14/05/2021
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5
/5
★★★★★
Very good selection of Côtes du Rhône and Languedoc wines. The newsletter is nice. Shipping is good too. No retail sales.
Acheteur Vérifié
purchased on 13/05/2021
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5
/5
★★★★★
Super very professional service Very good fruity blackcurrant blackberry, power but too much on a red meat bin a delight.
Acheteur Vérifié
purchased on 01/07/2021
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5
/5
★★★★★
As professional as ever
Acheteur Vérifié
purchased on 30/06/2021
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5
/5
★★★★★
Efficient
Acheteur Vérifié
purchased on 27/06/2021
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5
/5
★★★★★
I highly recommend this company, Edouard has been a flawless advisor for several orders!!! Thank you!
Acheteur Vérifié
purchased on 30/06/2021
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2
/5
★★☆☆☆
The person who received the wine had to be informed, which was not done...
Acheteur Vérifié
purchased on 22/06/2021
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Answer from Vignerons d’Exception
Hello, and thank you for taking the time to write a comment. Indeed, as this is a gift, we always send a letter by post before shipping the wines. This lets the recipient know they're getting something they didn't order, so they can't refuse it. It also allows you to attach your personalized note, so the recipient knows who's giving the gift. When the gift arrives, the recipient knows who to thank. Finally, our company name is always on the parcel, so that the recipient can call us in case they haven't received the mail beforehand. We mailed this as "priority", as we do every time, but unfortunately it may not have been opened or read? Or did the post office lose it and it never arrived? We're sorry about that, and especially sorry to have "collected" a 2/5 because of La Poste... or a gift recipient who didn't pay attention to our mail, it happens sometimes. Fortunately, the delivery went smoothly and the recipient knew that the gift had come from you without having to contact us. Thank you again for your trust, Tristan Depauw
4
/5
★★★★☆
Beautiful references
Acheteur Vérifié
purchased on 24/06/2021
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5
/5
★★★★★
I recommend it, I've been pleasantly surprised by my purchases.
Acheteur Vérifié
purchased on 21/06/2021
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4
/5
★★★★☆
Delivery on time For the choice of wines not yet tasted
Acheteur Vérifié
purchased on 17/06/2021
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5
/5
★★★★★
Superb site with a wide selection of excellent wineries.
Acheteur Vérifié
purchased on 06/03/2021
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5
/5
★★★★★
Fast delivery, good packaging.
Acheteur Vérifié
purchased on 24/06/2021
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 17/06/2021
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5
/5
★★★★★
Top service and delivery THANK YOU good address
Acheteur Vérifié
purchased on 16/06/2021
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5
/5
★★★★★
Clear and precise, easy to use
Acheteur Vérifié
purchased on 15/06/2021
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3
/5
★★★☆☆
I'm always wary of cataclysmic deliveries of packages that weren't intended for me, and so on.
Acheteur Vérifié
purchased on 12/06/2021
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Answer from Vignerons d’Exception
Dear Sir, after successfully delivering your first 5 orders without difficulty (albeit to an address that's hard to trace: the corner of two main roads, with no street number or name), your sixth order went very badly. We have over 1000 different wines in stock, and Monique, the person who prepared your order, reversed two cartons. You received a box that you hadn't ordered. This is an error which is normally corrected during a second check by another order picker (while Monique checks the orders she didn't pick), but here the second checker also let the inversion slip through. As we told you on the phone when we called to arrange delivery of the new parcel, this is a very rare occurrence, and we're very sorry that it "fell" on you. You're right, the delivery of the new box has become cataclysmic. The law of series, no doubt... Our carrier did a very poor job (no doubt sending an SMS to your phone with a link to click to choose the date - impossible if it's not a smartphone). In the end, you canceled everything, insulting our logistics department copiously (Samira was deeply hurt by the words used), who called you to try and sort out this re-delivery, which was certainly generated by our preparation error, but which didn't deserve such words. We would like to thank you, however, for giving 5*/5 and 4*/5 to the other two wines you ordered and received, the last ones we delivered. We promise there won't be any more. Best regards, Tristan Depauw.
5
/5
★★★★★
Formidable
Acheteur Vérifié
purchased on 03/05/2021
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5
/5
★★★★★
Rad
Acheteur Vérifié
purchased on 17/06/2021
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5
/5
★★★★★
Perfect! Not yet tasted
Acheteur Vérifié
purchased on 09/06/2021
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5
/5
★★★★★
Advice and top wines! A must for wine lovers
Acheteur Vérifié
purchased on 06/05/2021
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4
/5
★★★★☆
A true professional you can trust.
Acheteur Vérifié
purchased on 07/06/2021
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5
/5
★★★★★
No problem
Acheteur Vérifié
purchased on 05/06/2021
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5
/5
★★★★★
Promptness Professionalism Excellent advice
Acheteur Vérifié
purchased on 31/05/2021
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