Latest customer reviews

5 /5

★★★★★

Very good wines, nice selection and fast delivery without any problems. I will recommend my wine here!

Acheteur Vérifié

25/01/2019 at 14h55

purchased on 04/01/2019

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5 /5

★★★★★

Intelligent and easy to navigate

Acheteur Vérifié

24/01/2019 at 15h57

purchased on 21/12/2018

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5 /5

★★★★★

Beautiful products

Acheteur Vérifié

24/01/2019 at 15h10

purchased on 22/12/2018

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5 /5

★★★★★

Nice selection and useful advice. The sale went off without a hitch. Thank you very much.

Acheteur Vérifié

20/01/2019 at 20h39

purchased on 11/12/2018

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5 /5

★★★★★

RAS, impeccable service.

Acheteur Vérifié

17/01/2019 at 19h04

purchased on 20/12/2018

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4 /5

★★★★☆

Nice selection. On-time delivery. Prices still in need of improvement

Acheteur Vérifié

06/01/2019 at 12h24

purchased on 13/12/2018

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4 /5

★★★★☆

A nice site for those who can't get to the winegrowers.

Acheteur Vérifié

06/01/2019 at 11h44

purchased on 12/12/2018

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5 /5

★★★★★

FAST AND RELIABLE

Acheteur Vérifié

05/01/2019 at 11h38

purchased on 15/12/2018

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5 /5

★★★★★

Very good: easy navigation, clear explanations

Acheteur Vérifié

03/01/2019 at 21h33

purchased on 14/12/2018

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3 /5

★★★☆☆

No complaints about order processing and delivery

Acheteur Vérifié

03/01/2019 at 18h17

purchased on 11/12/2018

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5 /5

★★★★★

Nice selection of wines, trouble-free service.

Acheteur Vérifié

02/01/2019 at 15h05

purchased on 11/12/2018

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4 /5

★★★★☆

Nc nc

Acheteur Vérifié

02/01/2019 at 10h29

purchased on 06/12/2018

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5 /5

★★★★★

Original and convincing site

Acheteur Vérifié

01/01/2019 at 23h35

purchased on 25/10/2018

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4 /5

★★★★☆

Very satisfied

Acheteur Vérifié

01/01/2019 at 23h17

purchased on 02/12/2018

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5 /5

★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

Acheteur Vérifié

01/01/2019 at 21h41

purchased on 11/12/2018

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5 /5

★★★★★

Friendly and very efficient

Acheteur Vérifié

01/01/2019 at 12h47

purchased on 29/11/2018

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5 /5

★★★★★

Perfect

Acheteur Vérifié

29/12/2018 at 19h45

purchased on 11/12/2018

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5 /5

★★★★★

............

Acheteur Vérifié

29/12/2018 at 17h08

purchased on 05/12/2018

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5 /5

★★★★★

Thank you

Acheteur Vérifié

29/12/2018 at 16h04

purchased on 09/12/2018

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3 /5

★★★☆☆

Good but packaging not so good ripped cardboard and visible bottles

Acheteur Vérifié

28/12/2018 at 15h16

purchased on 05/12/2018

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5 /5

★★★★★

Excellent communication about the delivery, which arrived in perfect time despite the holidays. Quality products.

Acheteur Vérifié

28/12/2018 at 10h20

purchased on 02/12/2018

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4 /5

★★★★☆

Promise kept, whatever the cost.

Acheteur Vérifié

27/12/2018 at 02h15

purchased on 30/11/2018

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5 /5

★★★★★

Quick shipment of a hard-to-find Trevallon.

Acheteur Vérifié

26/12/2018 at 13h12

purchased on 05/12/2018

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5 /5

★★★★★

Wines chosen with care and talent. Here it's not what shines, but what's good, and even very good. Top-notch customer service with excellent advice. Even the courier calls to make an appointment and keeps to the schedule.

Acheteur Vérifié

25/12/2018 at 12h50

purchased on 03/12/2018

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5 /5

★★★★★

Super

Acheteur Vérifié

25/12/2018 at 12h50

purchased on 02/12/2018

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3 /5

★★★☆☆

Good for the site / superb for the delivery time: but the carrier only delivers when we're working! so it's impossible to get delivery: I have to collect my parcel from the carrier / only 6 bottles per parcel, whereas other sites offer delivery by the unit / a shame because the winemakers and wines on offer are excellent.

Acheteur Vérifié

23/12/2018 at 16h13

purchased on 27/11/2018

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Answer from Vignerons d’Exception

24/12/2018

Hello Sir, thank you for your objective and constructive comments, and sorry for the inconvenience our logistics system imposes: full boxes and daytime delivery outside weekends. Here are a few explanations of my choices, which I'm obviously reviewing to improve our services: 1. non-mixing: the wines we sell are mostly well-known vins de garde, which our customers buy to age and taste from time to time - it would be a shame to have only one! That's why we've chosen to offer only original cartons/cases, which is of course also less expensive and enables us to offer the best prices, without making a loss (many competitors lose a lot of money by offering very expensive services free of charge, so much the better for customers in the short term... but will these colleagues last long? societe.com is a good tool). Our prices would be different if we had 1 carton of each of our 900 cuvées open for "à la carte" blending, and had to pay handlers to create blended cartons after buying a new one and throwing away the one from the winemaker (not great for the planet). We now offer a dozen or so "house" blends, for those who wish to discover them, but no more... You're right, it's a service we need to make more widespread, which we'll do little by little, as our business grows and we're able to devote more resources to it. 2. Specialized carriers who only deliver during the day: in the past, we have tested non-specialized carriers who deliver on Saturdays and also to relay points. There was a lot of breakage, despite compulsory repackaging in special cartons designed for mechanized sorting lines (the carton must be able to fall 2 meters without breaking - what respect for wine?), and the wines could remain several days in an overheated store... with potentially catastrophic results for bottles costing hundreds of euros that we can't even replace, because they're so rare! Aware that not delivering to a relay point is not an acceptable solution, we'll soon be implementing this system, as soon as we've convinced our specialized carrier to adapt his IT system... but we'll make sure to communicate carefully about the risk of poor conservation of the wines! We're making slow progress and improving our services, but we'll be sure to do so as our resources increase, depending on our healthy growth, because we want to still be around in 10 years' time to offer the fine bottles that are currently ageing in our cellars! Thank you again for your understanding. Tristan Depauw company founder.

5 /5

★★★★★

Perfect! multiple orders, a little complicated, perfectly delivered! Prima!

Acheteur Vérifié

23/12/2018 at 10h02

purchased on 27/11/2018

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5 /5

★★★★★

Perfect as usual. Keep up the good work please!!!!

Acheteur Vérifié

22/12/2018 at 14h04

purchased on 03/12/2018

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5 /5

★★★★★

Excellent selection and advice.

Acheteur Vérifié

22/12/2018 at 13h24

purchased on 23/11/2018

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4 /5

★★★★☆

Well quick nice ,,,cool thanks

Acheteur Vérifié

21/12/2018 at 21h02

purchased on 25/11/2018

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5 /5

★★★★★

Always precise

Acheteur Vérifié

21/12/2018 at 14h15

purchased on 29/11/2018

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5 /5

★★★★★

Top!

Acheteur Vérifié

21/12/2018 at 13h01

purchased on 02/12/2018

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5 /5

★★★★★

Perfect, very good choice of wine Fast delivery

Acheteur Vérifié

20/12/2018 at 21h29

purchased on 02/12/2018

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5 /5

★★★★★

Always a warm welcome and good advice

Acheteur Vérifié

20/12/2018 at 18h10

purchased on 15/11/2018

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5 /5

★★★★★

High quality

Acheteur Vérifié

20/12/2018 at 15h33

purchased on 26/11/2018

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5 /5

★★★★★

Very good

Acheteur Vérifié

19/12/2018 at 09h37

purchased on 26/11/2018

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5 /5

★★★★★

Always impeccable as usual

Acheteur Vérifié

18/12/2018 at 21h11

purchased on 22/11/2018

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4 /5

★★★★☆

A site where enthusiasts can make great discoveries outside the Bordeaux region.

Acheteur Vérifié

18/12/2018 at 13h07

purchased on 14/11/2018

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5 /5

★★★★★

I like the tone and style

Acheteur Vérifié

18/12/2018 at 12h30

purchased on 22/11/2018

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4 /5

★★★★☆

Quality offer and top order processing!

Acheteur Vérifié

15/12/2018 at 09h37

purchased on 19/10/2018

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Company name	VIGNERONS D'EXCEPTION SAS
Address	102 Rue Saint Georges 69005 Lyon
Phone	09 52 13 49 98
Email	[email protected]
Company number	79315808000036
Website	https://www.vigneronsdexception.com/