/10
★★★★★
based on 2602 reviews published
★★★★★
based on 2602 reviews published
Latest customer reviews
5
/5
★★★★★
Very fast delivery, perfect
Acheteur Vérifié
purchased on 02/05/2020
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4
/5
★★★★☆
Fast, reliable delivery, which is not often the case with wine. Nice selection of estates, some well known (La Souffrandières/Bret Brothers) others unknown (Oratoire/Cairanne). Others unknown (Oratoire/Cairanne). We haven't tasted everything yet. Beware of prices, not always well positioned though.
Acheteur Vérifié
purchased on 02/05/2020
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5
/5
★★★★★
Impeccable responsiveness and delivery despite the complicated period!!!!
Acheteur Vérifié
purchased on 03/05/2020
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5
/5
★★★★★
100% OTIF "On Time And Full"
Acheteur Vérifié
purchased on 04/05/2020
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5
/5
★★★★★
Very good advice, great choice of wines, fast delivery!
Acheteur Vérifié
purchased on 30/04/2020
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5
/5
★★★★★
Excellent rosé, it's time, great success...Chateau La Valetanne
Acheteur Vérifié
purchased on 27/04/2020
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5
/5
★★★★★
Good site, good explanations, delivery service that works. nothing to complain about.
Acheteur Vérifié
purchased on 24/04/2020
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4
/5
★★★★☆
The only downside for me is the cost of transport.
Acheteur Vérifié
purchased on 23/04/2020
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5
/5
★★★★★
Fast, quality delivery
Acheteur Vérifié
purchased on 26/04/2020
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5
/5
★★★★★
Easy to use site, part of my order was unavailable and I was called back very quickly by a manager who offered me an equivalent wine at no extra cost. Fast delivery, in less time than estimated.
Acheteur Vérifié
purchased on 23/04/2020
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5
/5
★★★★★
An eclectic choice and flawless service
Acheteur Vérifié
purchased on 17/04/2020
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5
/5
★★★★★
Everything goes according to plan!
Acheteur Vérifié
purchased on 15/04/2020
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5
/5
★★★★★
Expertise - competence - good value for money products
Acheteur Vérifié
purchased on 24/04/2020
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5
/5
★★★★★
The comments are always varied and interesting. The variety of wines is quite extensive; perhaps there's a lack of Burgundy representation in my opinion? For my part, I'd also really appreciate more systematically considered peak dates, or even a reactualization of these dates over time when possible. Deliveries are always top-notch. Keep up the good work. Thank you. Sincerely
Acheteur Vérifié
purchased on 24/04/2020
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5
/5
★★★★★
Excellent selection, some areas hard to find elsewhere, impeccable service. Yes, it's sometimes 5% more expensive, but never mind.
Acheteur Vérifié
purchased on 16/04/2020
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5
/5
★★★★★
Exceptional
Acheteur Vérifié
purchased on 29/02/2020
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5
/5
★★★★★
Reliable, renewed, original, a wine merchant at the end of the line.
Acheteur Vérifié
purchased on 16/04/2020
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2
/5
★★☆☆☆
First bad experience with this site. Part of the delivery did not correspond at all to the order. The case was taken care of, but the replacement delivery is now late in arriving.
Acheteur Vérifié
purchased on 31/03/2020
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Answer from Vignerons d’Exception
Dear Sir, we regret this unfortunate experience and must detail the very exceptional and totally unforeseeable nature of the error you suffered. A rare error, but one for which we apologize once again, as we have already done by email and telephone. You had ordered our latest box of Stéphane Ogier's Condrieu 2017, a wine that was also sold out at the domaine, and therefore difficult to replace in a few days. The carrier, understaffed and completely disorganized (like all carriers) in this period of confinement, reversed one of your three cartons with that of another customer. The other customer told us "he wasn't quite sure, but had received nothing abnormal" obviously, the wine he had ordered - and which you received - was worth four times less than your Condrieu which was delivered to him instead. This customer refused to allow us to send the carrier to his home to rectify the error. In short, all we could do was ask the winemaker if he could sell us a case of his 2017 Condrieu from his personal cellar, so that we could deliver it to you. The winemaker was difficult to reach personally during this period of strong vine growth, and his employee couldn't make this kind of decision for him. He kindly agreed to sell us the box and ship it to us. All this takes time and we explained it to you by phone, you also told us that you understood the situation and that there was no hurry. We received it yesterday May 7 (you may have seen it if you subscribe to our newsletter: we were announcing the arrival of our long-awaited restocking at Stéphane Ogier), a month after the fact, and are confused. In fact, not only the quality (cf. the inversion of which you were a victim) but also the carriers' lead times have been extended during this difficult period. It was risky to send you wine on the eve of a long weekend, given the current disorganization of the carriers, and we thought it preferable to wait until Monday May 11th to send you this box... Fortunately, this kind of very exceptional circumstance happens very rarely... and unfortunately it happened to you, for which we apologize once again. You will soon hear from the carrier who will come and carry out the planned exchange. I hope to have the opportunity to show you that our delivery service is also capable of the best in the future. Best regards, Tristan Depauw
5
/5
★★★★★
Order received promptly Products well packaged Tasting advice Not yet tasted the products
Acheteur Vérifié
purchased on 16/04/2020
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4
/5
★★★★☆
Everything worked well. Thank you and see you soon.
Acheteur Vérifié
purchased on 09/04/2020
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5
/5
★★★★★
A first order that met all my expectations. Impeccable service, deadlines met despite this period of confinement, very well packaged wines... A site I'll be recommending to others!
Acheteur Vérifié
purchased on 09/04/2020
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5
/5
★★★★★
Fast, trouble-free delivery
Acheteur Vérifié
purchased on 07/04/2020
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5
/5
★★★★★
Professional and enthusiastic
Acheteur Vérifié
purchased on 27/02/2020
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4
/5
★★★★☆
Delivery in 72 hours despite the conditions! Perfect
Acheteur Vérifié
purchased on 12/04/2020
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5
/5
★★★★★
Rare quality in the range, and exceptionally warm and accommodating customer service.
Acheteur Vérifié
purchased on 16/03/2020
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5
/5
★★★★★
As far as this site is concerned, I've noticed that they're very serious and very responsive, particularly with regard to the exceptional situation of the covid19 containment and deliveries. Thank you for your professionalism.
Acheteur Vérifié
purchased on 19/03/2020
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5
/5
★★★★★
A demanding choice of winemakers and a quality relationship with the customer
Acheteur Vérifié
purchased on 07/04/2020
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5
/5
★★★★★
I can't recommend it enough!
Acheteur Vérifié
purchased on 06/04/2020
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5
/5
★★★★★
An extraordinary selection of wines, making you want to buy them all. Life is too short to drink Bordeaux, so there's nothing missing... Impeccable delivery. In short, it's not just the winemakers who are exceptional...
Acheteur Vérifié
purchased on 20/02/2020
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5
/5
★★★★★
Serious site, offering a maximum choice from top-quality producers.
Acheteur Vérifié
purchased on 02/04/2020
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