Latest customer reviews

5 /5

★★★★★

Excellent site. Very good description of the wines. A reference

Acheteur Vérifié

30/09/2018 at 16h06

purchased on 08/09/2018

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5 /5

★★★★★

Serious, reliable, no worries.

Acheteur Vérifié

29/09/2018 at 13h37

purchased on 06/09/2018

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5 /5

★★★★★

Perfect

Acheteur Vérifié

28/09/2018 at 18h35

purchased on 05/09/2018

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5 /5

★★★★★

Very good Serious

Acheteur Vérifié

28/09/2018 at 12h13

purchased on 02/09/2018

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5 /5

★★★★★

Excellent selection, fast and secure delivery

Acheteur Vérifié

27/09/2018 at 12h50

purchased on 03/09/2018

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5 /5

★★★★★

Very good site, especially for the Rhone Valley!

Acheteur Vérifié

27/09/2018 at 12h01

purchased on 20/07/2018

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5 /5

★★★★★

Meets my expectations

Acheteur Vérifié

26/09/2018 at 20h47

purchased on 31/08/2018

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5 /5

★★★★★

PERFECT

Acheteur Vérifié

26/09/2018 at 15h55

purchased on 03/09/2018

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5 /5

★★★★★

Very well received on the phone. Very warm welcome

Acheteur Vérifié

23/09/2018 at 12h39

purchased on 30/08/2018

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4 /5

★★★★☆

Safe site, the order arrived on time as expected Perfect

Acheteur Vérifié

21/09/2018 at 17h07

purchased on 31/08/2018

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4 /5

★★★★☆

OK OK

Acheteur Vérifié

21/09/2018 at 12h49

purchased on 29/08/2018

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5 /5

★★★★★

Very good advice

Acheteur Vérifié

19/09/2018 at 12h18

purchased on 28/08/2018

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5 /5

★★★★★

Fast and accurate delivery RAS

Acheteur Vérifié

15/09/2018 at 13h12

purchased on 24/08/2018

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5 /5

★★★★★

Super selection conseil et blog pertinent les yeux fermés et les papilles gdes ouvertes

Acheteur Vérifié

15/09/2018 at 13h01

purchased on 23/08/2018

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5 /5

★★★★★

Very good

Acheteur Vérifié

15/09/2018 at 06h44

purchased on 21/08/2018

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5 /5

★★★★★

Perfect

Acheteur Vérifié

14/09/2018 at 13h44

purchased on 19/07/2018

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5 /5

★★★★★

Very peculiar

Acheteur Vérifié

14/09/2018 at 12h33

purchased on 27/07/2018

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5 /5

★★★★★

Very happy with my selection

Acheteur Vérifié

10/09/2018 at 10h07

purchased on 21/08/2018

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5 /5

★★★★★

Very happy with my selection

Acheteur Vérifié

10/09/2018 at 10h05

purchased on 18/07/2018

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5 /5

★★★★★

Perfect

Acheteur Vérifié

05/09/2018 at 17h41

purchased on 10/08/2018

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3 /5

★★★☆☆

The wines on offer are interesting and ordering is very easy. Unfortunately, the delivery went badly: it took a week to get the carrier on the phone; no flxibility from him until I told him that if he didn't adapt he'd better send the parcel back; in the meantime a company in Chalon contacted me but when I asked them to help me well they told me there was nothing they could do.... With all this I hope at least that the wine hasn't been touched during transport and storage I don't know where.

Acheteur Vérifié

28/08/2018 at 07h21

purchased on 10/07/2018

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Answer from Vignerons d’Exception

28/08/2018

Dear Sir, we're very sorry that your July delivery didn't go smoothly, and we'd like to offer you our sincere apologies. Our carrier, Schenker, which specializes in wine transport, has a "small" partner in Savoie and the latter, although quite flexible the rest of the year, must have been overwhelmed due to the vacations of his delivery men... we are sorry that our logistics department (located in Chalon, where our wines are stored) was unable to make up for the communication shortcomings of the local delivery man... and we hope that you will give us another chance... very good tasting in the meantime! Tristan Depauw

5 /5

★★★★★

Perfect as usual.

Acheteur Vérifié

15/08/2018 at 16h18

purchased on 19/07/2018

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5 /5

★★★★★

Without the slightest problem

Acheteur Vérifié

15/08/2018 at 15h32

purchased on 19/07/2018

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5 /5

★★★★★

Perfect Ras!

Acheteur Vérifié

11/08/2018 at 18h07

purchased on 12/07/2018

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5 /5

★★★★★

Nothing to say

Acheteur Vérifié

11/08/2018 at 16h26

purchased on 17/07/2018

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3 /5

★★★☆☆

Grossly inadequate packaging! lousy transport!

Acheteur Vérifié

11/08/2018 at 09h42

purchased on 28/06/2018

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Answer from Vignerons d’Exception

13/08/2018

Dear Sir, I'm sorry that one of the few recipients of Chateau Chalon 2010 from Domaine Macle is not satisfied, and please accept our apologies. A few explanations: we're sorry that the carrier behaved badly, and would have liked to solve your problem if you had let us know. Don't hesitate next time! Schenker specializes in wine, and in 25 years of home deliveries, it's the carrier we've had the fewest problems with, by far. We're launching an immediate investigation to find out what went wrong with the carrier, and we'll do everything we can to make sure it doesn't happen again. After all, things can go wrong, especially in the summer, when unmotivated temps sometimes do a poor job of looking after our customers. As far as packaging is concerned, most of our customers appreciate receiving the estate's original packaging, and all our logistics and traceability are based on this principle. Despite our comments, the winery continues to use low-strength cardboard, perhaps on the assumption that clavelins are strong... and the specific shape of the clavelin prevents us from repackaging them in stronger neutral cardboard. We'll pass on your comment to the winery in the hope that they'll invest a little more in their boxes... Once again, our apologies for this delivery, which fell far short of our quality standards, and we hope that you will renew your trust in us and check that this was just an isolated malfunction. Best regards, Tristan Depauw

5 /5

★★★★★

Receipt as ordered delivery on time perfect packaging

Acheteur Vérifié

10/08/2018 at 14h26

purchased on 17/07/2018

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4 /5

★★★★☆

Deadlines met clear explanations

Acheteur Vérifié

10/08/2018 at 12h23

purchased on 08/06/2018

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2 /5

★★☆☆☆

Good wine but catastrophic delivery .

Acheteur Vérifié

10/08/2018 at 11h02

purchased on 10/07/2018

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Answer from Vignerons d’Exception

13/08/2018

Dear Sir, First of all, please accept our apologies for this "catastrophic delivery" which we discovered with your message. In the future, please do not hesitate to let us know immediately, as we will do our utmost to compensate for the temporary summer weaknesses of our carrier, who specializes in wine and has a reputation for reliability. Unfortunately, during the summer, some temps are not up to scratch... and we're sorry to hear that this has "fallen" on you. Having been unable to contact you for several days, we immediately launched an investigation with the carrier, who was careful not to inform us of any malfunction. Finally, I hope you'll give us another chance to check for yourself that this was an isolated malfunction, far removed from our standard of service quality. Once again, please accept our apologies. Sincerely, Tristan Depauw.

5 /5

★★★★★

Trustworthy site Communication was excellent

Acheteur Vérifié

03/08/2018 at 16h18

purchased on 23/06/2018

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5 /5

★★★★★

The selections on this site have never disappointed me. There's something for every budget, but the wines are all exceptional.

Acheteur Vérifié

03/08/2018 at 01h27

purchased on 07/07/2018

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5 /5

★★★★★

Good source of exceptional wines

Acheteur Vérifié

02/08/2018 at 14h33

purchased on 07/07/2018

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5 /5

★★★★★

Wise choice of wine. Everything always goes perfectly. Thank you

Acheteur Vérifié

29/07/2018 at 21h42

purchased on 08/07/2018

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5 /5

★★★★★

Perfect!

Acheteur Vérifié

29/07/2018 at 20h47

purchased on 04/07/2018

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5 /5

★★★★★

I've ordered before and wasn't disappointed; I haven't tasted my last order yet. Don't try to expand too much so you don't become bad like "Vente à la propriété.com".

Acheteur Vérifié

29/07/2018 at 15h19

purchased on 07/07/2018

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4 /5

★★★★☆

Once again dissatisfied with the Shencker delivery man! Delivery to the pharmacy and not to reception as I had requested!

Acheteur Vérifié

29/07/2018 at 13h23

purchased on 07/07/2018

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5 /5

★★★★★

Perfect ...fast delivery Excellent choice of winemakers

Acheteur Vérifié

29/07/2018 at 13h17

purchased on 07/07/2018

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5 /5

★★★★★

Very good telephone reception.perfectly controlled delivery.

Acheteur Vérifié

27/07/2018 at 21h52

purchased on 03/07/2018

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4 /5

★★★★☆

Good online sales platform, with serious references at the right price. I'd recommend it. Shipping is fast and careful, but I have one big problem with the delivery service, a carrier that only delivers during office hours. It would be wise to offer a credible alternative for private customers.

Acheteur Vérifié

20/07/2018 at 19h10

purchased on 14/06/2018

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5 /5

★★★★★

Pleasant to use. very good wine details

Acheteur Vérifié

20/07/2018 at 12h17

purchased on 25/06/2018

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Company name	VIGNERONS D'EXCEPTION SAS
Address	102 Rue Saint Georges 69005 Lyon
Phone	09 52 13 49 98
Email	[email protected]
Company number	79315808000036
Website	https://www.vigneronsdexception.com/