/10
★★★★★
based on 2556 reviews published
★★★★★
based on 2556 reviews published
Latest customer reviews
5
/5
★★★★★
High-quality service and products
Acheteur Vérifié
purchased on 19/10/2019
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5
/5
★★★★★
Fast delivery and conforms to my order
Acheteur Vérifié
purchased on 21/10/2019
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5
/5
★★★★★
What I find superbly well done is the weekly brief...and I buy by this means, not by going to the site first...so my qualification of 5 is mainly for the letter rather than the site Bien à vous
Acheteur Vérifié
purchased on 21/10/2019
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5
/5
★★★★★
A site offering excellent wines direct from the estate and impeccable delivery service.
Acheteur Vérifié
purchased on 10/10/2019
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5
/5
★★★★★
Very satisfied with your service
Acheteur Vérifié
purchased on 10/10/2019
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5
/5
★★★★★
Very precise and competent Beautiful references and magical discoveries
Acheteur Vérifié
purchased on 11/10/2019
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5
/5
★★★★★
TR7S GOOD
Acheteur Vérifié
purchased on 12/10/2019
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 15/10/2019
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5
/5
★★★★★
Recommended to my friends.
Acheteur Vérifié
purchased on 22/08/2019
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 10/10/2019
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5
/5
★★★★★
Fast, on-time delivery, packaging in good condition lack of parcel relays to make delivery easier
Acheteur Vérifié
purchased on 06/10/2019
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4
/5
★★★★☆
It's a pity we can't buy the bottles individually... The selection on offer is of high quality and well-priced, except for the BOURGOGNE... but that's not the fault of the website "Vignerons d'exception"!
Acheteur Vérifié
purchased on 09/10/2019
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5
/5
★★★★★
A site where nothing is left to chance, everything is controlled from A to Z Every wine, from the least prestigious to the greatest ....... can be trusted .... and purchased.
Acheteur Vérifié
purchased on 07/10/2019
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5
/5
★★★★★
I was away and the delivery man followed the instructions to the letter. Perfect again.
Acheteur Vérifié
purchased on 05/10/2019
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5
/5
★★★★★
Top and fast service.
Acheteur Vérifié
purchased on 07/10/2019
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5
/5
★★★★★
Relevant!
Acheteur Vérifié
purchased on 03/10/2019
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5
/5
★★★★★
RaS... perfect packaging... delivery times ok... to be recommended
Acheteur Vérifié
purchased on 05/10/2019
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5
/5
★★★★★
Good advice!
Acheteur Vérifié
purchased on 19/08/2019
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5
/5
★★★★★
Perfect service
Acheteur Vérifié
purchased on 04/10/2019
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1
/5
★☆☆☆☆
I was woken up at 07:00 in the morning by your delivery man who was at my door. I had not been informed of the delivery and the driver told me that 7am was a legal time. It wasn't a bailiff or a police inspector, however....
. You don't deliver at 7am without warning. Unacceptable.
Acheteur Vérifié
purchased on 02/10/2019
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Answer from Vignerons d’Exception
Dear Sir, you're absolutely right, this is completely unacceptable and I apologize for the appalling behavior of our Parisian carrier. The driver must not really know the meaning of the word "legal", nor the contract that binds us to this carrier, which requires him to call all our customers to agree on a delivery slot that suits everyone. Most of the time this goes well, but in this case it's a complete fiasco, and I can only offer you our deepest apologies, while making it clear that I will of course complain about this behavior... and especially about the absence of a telephone call to arrange a suitable delivery slot.
And if you were to try an experiment with us again, we would of course take the necessary precautions to ensure that the delivery went smoothly. Unfortunately, we can't be behind every delivery driver in France, and we hope that you will forgive us this faux pas, and above all enjoy the wines in our selection. Yours sincerely, Tristan Depauw
And if you were to try an experiment with us again, we would of course take the necessary precautions to ensure that the delivery went smoothly. Unfortunately, we can't be behind every delivery driver in France, and we hope that you will forgive us this faux pas, and above all enjoy the wines in our selection. Yours sincerely, Tristan Depauw
5
/5
★★★★★
A serious site offering great discoveries at affordable prices
Acheteur Vérifié
purchased on 07/10/2019
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5
/5
★★★★★
Fast and reliable service. A first order that gave me complete satisfaction.
Acheteur Vérifié
purchased on 30/09/2019
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5
/5
★★★★★
Wines of excellent quality and great diversity; perhaps not enough older vintages
Acheteur Vérifié
purchased on 19/09/2019
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3
/5
★★★☆☆
I think it's a shame to charge 5 euros for a direct visit to the premises of exceptional winegrowers. Wouldn't it be better not to charge anything or simply not to authorize a visit to your premises and force buyers to have their goods delivered by parcel? It's not about the five euros but rather a question of principle, as the vast majority of your competitors offer free collection. Apart from this small detail, I find the quality of your wine offers to be of great quality and your site is very detailed. Best regards.
Acheteur Vérifié
purchased on 06/09/2019
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Answer from Vignerons d’Exception
Hello Sir, and thank you for your comment and your orders. Unfortunately, we have to pay for delivery between our Burgundy winery and our Lyon office. This costs much more than €5! The fact that we group all shipments together every Monday saves us a little, which is why we only charge €5. The wine merchants who don't charge are certainly those who have the wines on site 🙂 This service is designed for people in Lyon who work and can't have parcels delivered to their homes when they're away. In fact, it's very much appreciated, as they meet us "in real life" and our discussions are always very friendly, often revolving around our shared passion, wine! Of course, our customers are under no obligation to choose this service, and they can always opt for home delivery (which, by the way, costs us much more than the €20 we charge for this service!) I hope you enjoy your tastings. Best regards, Tristan Depauw.
4
/5
★★★★☆
Better tracking of shipments
Acheteur Vérifié
purchased on 12/09/2019
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 27/09/2019
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5
/5
★★★★★
Very serious site, fast delivery and quality. Perfect.
Acheteur Vérifié
purchased on 24/09/2019
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5
/5
★★★★★
Order collected on the agreed day! Well designed and clear site.
Acheteur Vérifié
purchased on 19/09/2019
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5
/5
★★★★★
Delivery on time, perfect!
attentive customer service
Acheteur Vérifié
purchased on 20/09/2019
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5
/5
★★★★★
Informative and well-written.
Acheteur Vérifié
purchased on 28/09/2019
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