/10
★★★★★
based on 2602 reviews published
★★★★★
based on 2602 reviews published
Latest customer reviews
5
/5
★★★★★
Top and fast service.
Acheteur Vérifié
purchased on 07/10/2019
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5
/5
★★★★★
Relevant!
Acheteur Vérifié
purchased on 03/10/2019
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5
/5
★★★★★
RaS... perfect packaging... delivery times ok... to be recommended
Acheteur Vérifié
purchased on 05/10/2019
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5
/5
★★★★★
Good advice!
Acheteur Vérifié
purchased on 19/08/2019
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5
/5
★★★★★
Perfect service
Acheteur Vérifié
purchased on 04/10/2019
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1
/5
★☆☆☆☆
I was woken up at 07:00 in the morning by your delivery man who was at my door. I had not been informed of the delivery and the driver told me that 7am was a legal time. It wasn't a bailiff or a police inspector, however....
. You don't deliver at 7am without warning. Unacceptable.
Acheteur Vérifié
purchased on 02/10/2019
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Answer from Vignerons d’Exception
Dear Sir, you're absolutely right, this is completely unacceptable and I apologize for the appalling behavior of our Parisian carrier. The driver must not really know the meaning of the word "legal", nor the contract that binds us to this carrier, which requires him to call all our customers to agree on a delivery slot that suits everyone. Most of the time this goes well, but in this case it's a complete fiasco, and I can only offer you our deepest apologies, while making it clear that I will of course complain about this behavior... and especially about the absence of a telephone call to arrange a suitable delivery slot.
And if you were to try an experiment with us again, we would of course take the necessary precautions to ensure that the delivery went smoothly. Unfortunately, we can't be behind every delivery driver in France, and we hope that you will forgive us this faux pas, and above all enjoy the wines in our selection. Yours sincerely, Tristan Depauw
And if you were to try an experiment with us again, we would of course take the necessary precautions to ensure that the delivery went smoothly. Unfortunately, we can't be behind every delivery driver in France, and we hope that you will forgive us this faux pas, and above all enjoy the wines in our selection. Yours sincerely, Tristan Depauw
5
/5
★★★★★
A serious site offering great discoveries at affordable prices
Acheteur Vérifié
purchased on 07/10/2019
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5
/5
★★★★★
Fast and reliable service. A first order that gave me complete satisfaction.
Acheteur Vérifié
purchased on 30/09/2019
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5
/5
★★★★★
Wines of excellent quality and great diversity; perhaps not enough older vintages
Acheteur Vérifié
purchased on 19/09/2019
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3
/5
★★★☆☆
I think it's a shame to charge 5 euros for a direct visit to the premises of exceptional winegrowers. Wouldn't it be better not to charge anything or simply not to authorize a visit to your premises and force buyers to have their goods delivered by parcel? It's not about the five euros but rather a question of principle, as the vast majority of your competitors offer free collection. Apart from this small detail, I find the quality of your wine offers to be of great quality and your site is very detailed. Best regards.
Acheteur Vérifié
purchased on 06/09/2019
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Answer from Vignerons d’Exception
Hello Sir, and thank you for your comment and your orders. Unfortunately, we have to pay for delivery between our Burgundy winery and our Lyon office. This costs much more than €5! The fact that we group all shipments together every Monday saves us a little, which is why we only charge €5. The wine merchants who don't charge are certainly those who have the wines on site 🙂 This service is designed for people in Lyon who work and can't have parcels delivered to their homes when they're away. In fact, it's very much appreciated, as they meet us "in real life" and our discussions are always very friendly, often revolving around our shared passion, wine! Of course, our customers are under no obligation to choose this service, and they can always opt for home delivery (which, by the way, costs us much more than the €20 we charge for this service!) I hope you enjoy your tastings. Best regards, Tristan Depauw.
4
/5
★★★★☆
Better tracking of shipments
Acheteur Vérifié
purchased on 12/09/2019
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 27/09/2019
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5
/5
★★★★★
Very serious site, fast delivery and quality. Perfect.
Acheteur Vérifié
purchased on 24/09/2019
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5
/5
★★★★★
Order collected on the agreed day! Well designed and clear site.
Acheteur Vérifié
purchased on 19/09/2019
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5
/5
★★★★★
Delivery on time, perfect!
attentive customer service
Acheteur Vérifié
purchased on 20/09/2019
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5
/5
★★★★★
Informative and well-written.
Acheteur Vérifié
purchased on 28/09/2019
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5
/5
★★★★★
Very good site, quality offer and service.
Acheteur Vérifié
purchased on 24/09/2019
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5
/5
★★★★★
Efficiency, speed and availability of service. Wide choice of wines, very fine bottles at reasonable prices.
DO NOT HESITATE.
Acheteur Vérifié
purchased on 25/07/2019
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5
/5
★★★★★
Perfect order and delivery.
Acheteur Vérifié
purchased on 19/09/2019
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5
/5
★★★★★
Quality wines, well selected in each region, at reasonable prices for their appellation.
Acheteur Vérifié
purchased on 19/09/2019
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5
/5
★★★★★
Simple and interesting with good value for money.
Acheteur Vérifié
purchased on 19/09/2019
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5
/5
★★★★★
Quality wine
Acheteur Vérifié
purchased on 13/09/2019
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3
/5
★★★☆☆
Unfortunately, information on alcohol content, type of corking and residual sugar is missing. Otherwise, a fine selection of wines.
Acheteur Vérifié
purchased on 03/08/2019
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5
/5
★★★★★
Flash delivery (the delivery is effective at 72h despite the WE! Delivery 1 hour before I was told it would be delivered !!), smooth correction of an order error (on my part). A site where you get a quick response, with humor and a human touch to boot. I'll be back soon!
Acheteur Vérifié
purchased on 19/09/2019
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5
/5
★★★★★
Very interesting weekly newsletter, fast and careful service, effective advice, never disappointed with the wines chosen.
Acheteur Vérifié
purchased on 19/09/2019
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4
/5
★★★★☆
'''
Acheteur Vérifié
purchased on 11/09/2019
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5
/5
★★★★★
Smooth delivery
Acheteur Vérifié
purchased on 05/09/2019
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5
/5
★★★★★
VERY GOOD EFFICIENT SITE WITH GOOD PRODUCTS fast delivery
Acheteur Vérifié
purchased on 13/09/2019
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5
/5
★★★★★
As efficient as ever
Acheteur Vérifié
purchased on 08/09/2019
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5
/5
★★★★★
Perfect, good delivery on time.
Acheteur Vérifié
purchased on 02/09/2019
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