/10
★★★★★
based on 2556 reviews published
★★★★★
based on 2556 reviews published
Latest customer reviews
5
/5
★★★★★
A highly recommendable site, attentive and responsive.
Acheteur Vérifié
purchased on 16/06/2019
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5
/5
★★★★★
Nice selection. Absolute confidence
Acheteur Vérifié
purchased on 19/06/2019
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4
/5
★★★★☆
Good order tracking and fast delivery.
Acheteur Vérifié
purchased on 14/06/2019
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5
/5
★★★★★
Quality offer, on time Perfect
Acheteur Vérifié
purchased on 15/06/2019
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5
/5
★★★★★
I used an interesting option on the site that allows you to defer delivery for several weeks, and it worked out well because we received our bottles while we were on vacation and directly at our holiday destination.
Acheteur Vérifié
purchased on 24/05/2019
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4
/5
★★★★☆
Excellent
Acheteur Vérifié
purchased on 13/06/2019
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3
/5
★★★☆☆
Pay attention to the labels! A discount would have been welcome or a commercial gesture.
Acheteur Vérifié
purchased on 01/06/2019
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Answer from Vignerons d’Exception
Dear Sir, you rate us 3*/5 and regret that we did not offer a discount on your Hermitage Gréal 2016 (€140), specifying "attention aux étiquettes"... I imagine they were badly stuck? Indeed, this winemaker uses an old method and this step is not always optimal ...
unfortunately we can't open all the boxes from our 120 winemakers when they arrive to check that they've glued the labels properly... we've passed on your disappointment to Mr. Sorrel, but there's been no reply... I hope you'll understand that we can't offer a commercial gesture if we don't receive one from the winemaker, who isn't always aware that his image is also reflected in the packaging. We see this on a daily basis when we observe the poor quality of the cartons used, for bottles that are sometimes very expensive. We are sincerely sorry to hear about your inconvenience with the label, and have added an explanatory text to each of Mr. Sorrel's Hermitage sheets: Labels: please note that the winemaker still uses an old-fashioned method of affixing his labels, which are not always perfectly applied... which in no way affects the quality of his wine! Thank you again for your understanding, Tristan Depauw.
unfortunately we can't open all the boxes from our 120 winemakers when they arrive to check that they've glued the labels properly... we've passed on your disappointment to Mr. Sorrel, but there's been no reply... I hope you'll understand that we can't offer a commercial gesture if we don't receive one from the winemaker, who isn't always aware that his image is also reflected in the packaging. We see this on a daily basis when we observe the poor quality of the cartons used, for bottles that are sometimes very expensive. We are sincerely sorry to hear about your inconvenience with the label, and have added an explanatory text to each of Mr. Sorrel's Hermitage sheets: Labels: please note that the winemaker still uses an old-fashioned method of affixing his labels, which are not always perfectly applied... which in no way affects the quality of his wine! Thank you again for your understanding, Tristan Depauw.
4
/5
★★★★☆
Quality work, a sure bet
Acheteur Vérifié
purchased on 14/06/2019
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5
/5
★★★★★
Impeccable delivery service
Acheteur Vérifié
purchased on 13/06/2019
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5
/5
★★★★★
Nice references groupage is an interesting and useful new feature
Acheteur Vérifié
purchased on 14/06/2019
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5
/5
★★★★★
Easy access with interesting products
Acheteur Vérifié
purchased on 14/06/2019
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5
/5
★★★★★
Perfect, fast delivery.
Acheteur Vérifié
purchased on 07/06/2019
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5
/5
★★★★★
Excellent site!
Acheteur Vérifié
purchased on 29/05/2019
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5
/5
★★★★★
Always so punctual in delivery... Excellent site...
Acheteur Vérifié
purchased on 29/05/2019
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5
/5
★★★★★
Well received, impeccable boxes, delivered to the janitor's as planned, top.
Acheteur Vérifié
purchased on 29/05/2019
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3
/5
★★★☆☆
Site very good, very clear, responsive. Delivery late but correct A bottle was dripping Wine not yet tasted
Acheteur Vérifié
purchased on 02/05/2019
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Answer from Vignerons d’Exception
Hello Sir, and thank you for your confidence and your comment (don't hesitate to let us know about a problem as soon as you receive the wine, without waiting for the late e-mail from "Avis-Vérifiés"). We're sorry you came across a bottle that "leaked", this happens (rarely) at bottling time, the winemakers usually notice it and discard it (as it has nothing to do with wine quality, but simply a "pinched" or porous cork, they keep them for personal consumption :-). This bottle must have slipped through the net... We'll be in touch directly to rectify the problem. Best regards, Tristan Depauw.
5
/5
★★★★★
Excellent
Acheteur Vérifié
purchased on 25/05/2019
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5
/5
★★★★★
Efficient from start to finish: choice, site ergonomics, order tracking, availability advice and very friendly managers when called upon.
Acheteur Vérifié
purchased on 24/05/2019
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4
/5
★★★★☆
4 stars For this first order everything went perfectly, even the delivery men were particularly friendly.
Acheteur Vérifié
purchased on 27/05/2019
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4
/5
★★★★☆
Aaa
Acheteur Vérifié
purchased on 20/05/2019
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5
/5
★★★★★
Wines signed by exceptional winemakers, a competent and passionate team who really want to share their passion ... listening to us and full of real advice.
Acheteur Vérifié
purchased on 10/05/2019
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5
/5
★★★★★
Nice choice of wines. Ordered and delivered without a hitch. Perfect as usual
Acheteur Vérifié
purchased on 23/05/2019
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5
/5
★★★★★
Speed, efficiency, quality: impeccable service.
Acheteur Vérifié
purchased on 20/05/2019
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5
/5
★★★★★
Excellent site. Never any unpleasant surprises
Acheteur Vérifié
purchased on 25/04/2019
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5
/5
★★★★★
Very nice selection, clear and well-written site. Smart prices.
Acheteur Vérifié
purchased on 16/05/2019
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5
/5
★★★★★
Very nice to be able to order your favorite wine with confidence
Acheteur Vérifié
purchased on 06/05/2019
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5
/5
★★★★★
Interesting, sometimes a little expensive but I sort out.... in any case I like to look at the proposals.
Acheteur Vérifié
purchased on 16/05/2019
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5
/5
★★★★★
Effective Gift Not tasted unfortunately
Acheteur Vérifié
purchased on 02/05/2019
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5
/5
★★★★★
Quality advice to help you discover good wines and fast delivery. Well done to the whole team!
Acheteur Vérifié
purchased on 16/05/2019
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5
/5
★★★★★
Good advice and reliable
Acheteur Vérifié
purchased on 09/05/2019
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