/10
★★★★★
based on 2556 reviews published
★★★★★
based on 2556 reviews published
Latest customer reviews
5
/5
★★★★★
Easy, fast, high quality, many biodynamic and organic wines
Acheteur Vérifié
purchased on 15/03/2018
Translated review
5
/5
★★★★★
Meets my expectations
Acheteur Vérifié
purchased on 16/03/2018
Translated review
5
/5
★★★★★
Original offer, high quality wines, attractive price range.
Excellent shipping service and order tracking. Intelligent, easy-to-navigate site. In short, nothing but compliments. Above all, don't change your approach.
Acheteur Vérifié
purchased on 17/03/2018
Translated review
5
/5
★★★★★
Speed. Professionalism
Acheteur Vérifié
purchased on 15/03/2018
Translated review
5
/5
★★★★★
Very good service. Excellent choice of winemakers. Very good product sheets. A pleasure to fill your cellar on this site
Acheteur Vérifié
purchased on 11/03/2018
Translated review
5
/5
★★★★★
Impeccable service. Rare, top-quality wines.
Acheteur Vérifié
purchased on 15/03/2018
Translated review
5
/5
★★★★★
Excellent site. Great offer and impeccable service.
Acheteur Vérifié
purchased on 13/03/2018
Translated review
4
/5
★★★★☆
Superb selection of quality wines, information about the wines is a little succinct, in particular the actual alcohol content for the wine and the vintage in question is desired on the sales site
Acheteur Vérifié
purchased on 14/02/2018
Translated review
5
/5
★★★★★
It's good as usual
Acheteur Vérifié
purchased on 02/03/2018
Translated review
5
/5
★★★★★
Very good for a first experience
Acheteur Vérifié
purchased on 12/03/2018
Translated review
5
/5
★★★★★
Clear and well-documented. Interesting catalog. The absence of a loyalty program is regrettable!
Acheteur Vérifié
purchased on 09/03/2018
Translated review
5
/5
★★★★★
Very well done, efficient site
Acheteur Vérifié
purchased on 08/03/2018
Translated review
5
/5
★★★★★
Very good order processed on time with excellent delivery tracking
Acheteur Vérifié
purchased on 07/03/2018
Translated review
2
/5
★★☆☆☆
Easy-to-navigate site. Large selection of wines Prices are far from being the tightest on the market. We buy blind the dythirambic prose sent each week by the owner. In short, I live in Brittany. 8 days for delivery is crazy. Our delivery times are identical to those offered for shipments to Greenland.
Acheteur Vérifié
purchased on 04/03/2018
Translated review
Answer from Vignerons d’Exception
Dear Sir, after 8 orders placed on our site for a total of 121 bottles, delivered each time within a few days without a hitch, you take up your pen to award us 2*/5 because the carrier made a mistake that you haven't forgiven: he forgot the cartons of your 9th order for three days in a corner of his warehouse (dedicated to wine and therefore in the best storage conditions) before showing up to deliver them to you. We're sorry about this, as we already told you at the time of delivery. We promise to deliver within "a week or so" and this time it took us 8 days to deliver, a time you described as "crazy". In fact, it takes us 2 days to deliver to Paris because we have a direct link every day from Burgundy, but for the rest of France it's slower because the wines are handled in their original cartons (or wooden cases) by humans, not machines, and make stops at regional redeployment centers where small trucks sometimes wait a day or two so as not to go "empty" to a remote location. Hence our one-week lead time. Our national carrier is a wine specialist with warehousing facilities designed to keep wine in good condition during the latency between two trucks. Express carriers" apart from the fact that they don't always insure the bottles, impose special packaging that must be able to fall from 2m high onto automated chains: the wine is first handled "by the bottle" for repackaging in this not very environmentally friendly packaging, it is then violated on automated sorting lines "high speed" and is not always stored in good conditions by general carriers who do not manage the temperature of their warehouses in summer for example.
As well as being the author of the dithyrambic prose on Thursdays, I'm also responsible for wine selection and customer satisfaction (which I regret I can't deliver all over France myself!). I think I have always satisfied you since our first contact in November 2016 (reservations of rare wines, grouping of several orders to benefit from free delivery, etc. I counted 20 email exchanges between us for 9 orders), so I find you quite harsh to only note THE bad experience - which is obviously one too many - without taking into account the previous good ones. I hope that when you uncork a bottle, those first 8 deliveries will come back to you... and that time will diminish the bad experience of this 9th delayed delivery... so that you can then call on our services again, and verify that it was indeed an isolated error. Enjoy your tastings! Sincerely, Tristan Depauw "le patron" 😉
As well as being the author of the dithyrambic prose on Thursdays, I'm also responsible for wine selection and customer satisfaction (which I regret I can't deliver all over France myself!). I think I have always satisfied you since our first contact in November 2016 (reservations of rare wines, grouping of several orders to benefit from free delivery, etc. I counted 20 email exchanges between us for 9 orders), so I find you quite harsh to only note THE bad experience - which is obviously one too many - without taking into account the previous good ones. I hope that when you uncork a bottle, those first 8 deliveries will come back to you... and that time will diminish the bad experience of this 9th delayed delivery... so that you can then call on our services again, and verify that it was indeed an isolated error. Enjoy your tastings! Sincerely, Tristan Depauw "le patron" 😉
5
/5
★★★★★
A wide choice of bottles at all prices. Fast delivery!
Acheteur Vérifié
purchased on 05/03/2018
Translated review
5
/5
★★★★★
Very good advice, perfect delivery, nice choice of wine. Thank you very much!
Acheteur Vérifié
purchased on 01/03/2018
Translated review
4
/5
★★★★☆
Professional and friendly
Acheteur Vérifié
purchased on 13/02/2018
Translated review
5
/5
★★★★★
Serious, fast
Acheteur Vérifié
purchased on 25/02/2018
Translated review
5
/5
★★★★★
Very good telephone advice prior to ordering.
Acheteur Vérifié
purchased on 20/02/2018
Translated review
4
/5
★★★★☆
Very good service and excellent choice
Acheteur Vérifié
purchased on 09/02/2018
Translated review
5
/5
★★★★★
Good advice
Acheteur Vérifié
purchased on 19/12/2017
Translated review
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 29/12/2017
Translated review
5
/5
★★★★★
Very good site
Acheteur Vérifié
purchased on 26/12/2017
Translated review
5
/5
★★★★★
Excellent choice, impeccable and reliable service. Never disappointed!
Acheteur Vérifié
purchased on 17/02/2018
Translated review
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 18/02/2018
Translated review
4
/5
★★★★☆
.... EXCEPT for the lack of a relay point, which is a real shame!
Acheteur Vérifié
purchased on 18/02/2018
Translated review
5
/5
★★★★★
Easy, clear, no surprises. It's a pity that delivery isn't yet via a relay point. However, the carrier is very reliable and punctual (very rare).
Acheteur Vérifié
purchased on 14/02/2018
Translated review
5
/5
★★★★★
Quite remarkable with beautiful discoveries
Acheteur Vérifié
purchased on 13/02/2018
Translated review
5
/5
★★★★★
Smooth delivery
Acheteur Vérifié
purchased on 12/02/2018
Translated review
5
/5
★★★★★
I'm always satisfied with Vignerons d'exception. This is my 5th order in the last 2 years and this on-line site offers magnificent wines that are not always easy to obtain and that sometimes disappear from the market very quickly because of the limited allocations available. Transport is well managed and parcels are delivered at the buyer's convenience (immediately or at a later date if necessary). I've even been able to combine 2 orders placed 8 days apart into a single shipment, enabling me to obtain free delivery. If you need anything, the site managers will call you back promptly. Sales prices aren't the lowest on the market, and you're obliged to buy in cases of 6. These two parameters should be taken into account, but they don't detract from the good service offered by Vignerons d'exception.
Acheteur Vérifié
purchased on 08/02/2018
Translated review