/10
★★★★★
based on 2600 reviews published
★★★★★
based on 2600 reviews published
Latest customer reviews
3
/5
★★★☆☆
Welcoming site, well presented, good selection of wines, but comments a little self-indulgent.
Acheteur Vérifié
purchased on 11/01/2018
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Answer from Vignerons d’Exception
Dear Sir, thank you for your compliments... As for your "but", you will understand that, as this site presents the wines of highly respected winemakers, wines that I have all personally tasted and selected, it is obvious that I liked them and therefore that my Thursday newsletter, which I sign and assume responsibility for, advantageously presents these wines, with my comments that you describe as "self-indulgent". The submerged part of the iceberg is all the wines tasted and not selected, and therefore not commented on negatively! Finally, on our site, I very rarely include my own comments, and deliberately choose comments from recognized critics, mainly the two major French wine guides and Wide Advocate magazine, to make the information as objective as possible. Thank you for your understanding! Yours truly, Tristan Depauw
5
/5
★★★★★
Demanding choice, it's perfect.
Acheteur Vérifié
purchased on 01/12/2017
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5
/5
★★★★★
Very good choice and very good service
Acheteur Vérifié
purchased on 10/01/2018
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5
/5
★★★★★
THIS IS MY FIRST ORDER ON THIS SITE. I HAVE NOTHING TO SAY. EVERYTHING HAS BEEN PERFECT. THANK YOU.
Acheteur Vérifié
purchased on 22/01/2018
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 18/01/2018
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5
/5
★★★★★
Serious, fast, nothing to say...
Acheteur Vérifié
purchased on 19/01/2018
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2
/5
★★☆☆☆
I ordered some wine but the transporter arrived without calling me, luckily I was there. This transporter was annoyed by a short wait because I was on the phone with a customer. In short, not great.
Acheteur Vérifié
purchased on 16/01/2018
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Answer from Vignerons d’Exception
Dear Sir, first of all thank you for your confidence, I hope we'll have the opportunity to make up for it on a future delivery... The carrier - who specializes in wine - is supposed to call you beforehand to arrange a delivery slot that suits you, and this is what he does in the vast majority of cases, throughout France... but perhaps a little less so in the PACA region, I must admit. Unfortunately, he didn't keep his promise, and we're going to start investigating immediately to find out why, so as to avoid this mistake happening again in the future. Please accept our apologies once again... and we hope you'll give us another chance. We also hope you enjoy the Crozes-Hermitage and Saint-Joseph you received, and that they make you forget the inconvenience of not being called, and the bad behavior of that delivery man. Ah, if only we could get behind them!
5
/5
★★★★★
Excellent wine selection. Smooth delivery.
Acheteur Vérifié
purchased on 11/01/2018
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5
/5
★★★★★
Splendid!
Acheteur Vérifié
purchased on 11/01/2018
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5
/5
★★★★★
Choice and professionalism
Acheteur Vérifié
purchased on 11/01/2018
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5
/5
★★★★★
Excellent site for acquiring quality wines, excellent service
Acheteur Vérifié
purchased on 11/01/2018
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5
/5
★★★★★
Selection, comments, reliability and serious logistics. Everything is perfect.
Acheteur Vérifié
purchased on 11/01/2018
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5
/5
★★★★★
Written by a competent enthusiast for less enlightened amateurs. Didactically simple and practical
Acheteur Vérifié
purchased on 14/01/2018
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5
/5
★★★★★
Fast and careful delivery by carrier, good value for money, I recommend
Acheteur Vérifié
purchased on 10/01/2018
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5
/5
★★★★★
A wide, original and sometimes daring selection of great discoveries. Great advice on wine selection. In a word"Continue"
Acheteur Vérifié
purchased on 02/01/2018
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5
/5
★★★★★
We received our order very quickly
Acheteur Vérifié
purchased on 07/01/2018
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5
/5
★★★★★
First order with perfect service! Always good advice, the wine is delicious. Bravo to Vignrons d'exception.
Acheteur Vérifié
purchased on 05/12/2017
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5
/5
★★★★★
Winemakers' wines delivered to your door very quickly! Thank you
Acheteur Vérifié
purchased on 06/01/2018
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5
/5
★★★★★
Never disappointed after 3 orders
Acheteur Vérifié
purchased on 05/01/2018
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5
/5
★★★★★
Great wines chosen with discernment and passion.
Acheteur Vérifié
purchased on 23/12/2017
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5
/5
★★★★★
A fine selection of winemakers
Acheteur Vérifié
purchased on 04/01/2018
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5
/5
★★★★★
The best note always well received and well advised with affordable prices. It has to last.
Acheteur Vérifié
purchased on 03/01/2018
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5
/5
★★★★★
WELL
Acheteur Vérifié
purchased on 22/12/2017
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5
/5
★★★★★
Always very good. Good recommendation for wines. Very good service! I recommend.
Acheteur Vérifié
purchased on 19/12/2017
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 17/12/2017
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4
/5
★★★★☆
Good listing and fair prices.
Acheteur Vérifié
purchased on 13/12/2017
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5
/5
★★★★★
Professional
Acheteur Vérifié
purchased on 04/12/2017
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Acheteur Vérifié
purchased on 20/12/2017
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3
/5
★★★☆☆
Very good advice on wines that are not necessarily well known, and good value for money. Last order arrived a little later than expected.
Acheteur Vérifié
purchased on 13/12/2017
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Answer from Vignerons d’Exception
Dear Customer, After 7 orders delivered without a hitch, we have indeed missed the delivery of the 8th. Unfortunately, this box of Witches was one you were planning to give to your son-in-law for Christmas, and we're very sorry we didn't deliver it on time. In fact, it was the only Christmas delivery we didn't honor, and we apologize again... When we took your order over the phone, our mistake was to give the carrier your home phone number, not your cell phone number. This was in fact included in the delivery address given in our order confirmation email, in which we suggest our customers validate this address and alert us if any details are missing... The delivery driver tried to deliver to you three times during the week preceding the Christmas weekend (Tuesday, Thursday and Friday), and left three messages on your landline answering machine, which you did not follow up. We should have known that you weren't listening to your messages, and should have passed on your mobile number... What a pity that you didn't alert us until the Saturday of the Christmas weekend to tell us that the delivery hadn't arrived, and that you hadn't received a call from the carrier since our dispatch notice received 10 days earlier! It was only then that we realized that you were only listening to your cell phone messages, which we made the mistake of not communicating to the carrier. We could have done something the day before, but not on Christmas weekend... we couldn't do anything. The box, which was a gift, was therefore delivered on the following Wednesday directly to the person you wished to give it to, and we deleted the landline number from your address so that there would be no more mistakes or messages left in the void... Once again, please accept our apologies, we will not make the same mistake again! Sincerely, Tristan Depauw
5
/5
★★★★★
Fast, on-time delivery Excellent service
Acheteur Vérifié
purchased on 13/12/2017
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