/10
★★★★★
based on 2556 reviews published
★★★★★
based on 2556 reviews published
Latest positive customer reviews
4
/5
★★★★☆
Good wine selection and fast delivery. Efficient website.
Acheteur Vérifié
purchased on 10/06/2017
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4
/5
★★★★☆
Nice selection, smooth payment and reception.
Acheteur Vérifié
purchased on 09/06/2017
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4
/5
★★★★☆
Interesting
Acheteur Vérifié
purchased on 08/04/2017
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5
/5
★★★★★
Search for "real" winemakers - their quality - their originality. Prices, ....
Acheteur Vérifié
purchased on 01/06/2017
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Acheteur Vérifié
purchased on 01/06/2017
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5
/5
★★★★★
Fast and reliable
Acheteur Vérifié
purchased on 22/05/2017
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4
/5
★★★★☆
The big problem is delivery, which is not controlled. The delivery man comes when he wants/can, which poses a problem for me and keeps me from placing new orders at this stage. If you have a solution, I'm listening. Crdt
Acheteur Vérifié
purchased on 11/05/2017
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Answer from Vignerons d’Exception
Dear Sir, first of all thank you for your confidence, we hope that the wines please you. Indeed, it is very difficult to "control" the deliveries. In Paris, we have chosen a carrier "on a human scale" who agrees to go upstairs and downstairs to the cellar, which is rare. He specializes in wine and respects our boxes, even in his warehouse, which is perfectly adapted to our storage requirements. We also ask him to call systematically to agree on a day and a delivery slot - admittedly a fairly wide one. Sometimes things go wrong... and you've obviously been a victim of this, for which we apologize. As this carrier is not computerized like UPS or other large companies, it is not always perfect. Indeed, punctuality at a precise time for an appointment is impossible to obtain from any carrier - especially in Paris - since it depends on the progress of previous deliveries, and of course on traffic. In short, even if 99% of our deliveries go smoothly, we do our best to ensure that the "victims" of approximations and errors are finally satisfied. We sincerely hope you'll give us another chance to do better next time. Happy tasting!
5
/5
★★★★★
Excellent
Acheteur Vérifié
purchased on 12/05/2017
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5
/5
★★★★★
Perfect, as always!
Acheteur Vérifié
purchased on 20/05/2017
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5
/5
★★★★★
VERY GOOD.
Acheteur Vérifié
purchased on 16/05/2017
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5
/5
★★★★★
Impeccable as always
Acheteur Vérifié
purchased on 14/05/2017
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5
/5
★★★★★
Arranging for the order to be delivered, even if it means offering low-cost alternatives in the event of shortages. Correct packaging, timely and trouble-free delivery
Acheteur Vérifié
purchased on 27/03/2017
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 15/05/2017
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5
/5
★★★★★
Interesting wine selection and fast delivery
Acheteur Vérifié
purchased on 11/05/2017
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4
/5
★★★★☆
Personally, I find the Vignerons d'Exception newsletters very well written, humorous but professional, and I confess to being influenced in my choices by the presentation of the wines by the editor of this letter. The wines presented are rare and I'm happy to have access to the crus of these small (not by talent...) owners often impossible to find on the generalist sites. So far, I'm satisfied with my purchases even if I haven't opened all the wines ordered (3 cdes so far).
For the moment, I'm satisfied with my purchases, even if I haven't opened all the wines I ordered (3 bottles so far). I'm very happy with the delivery service, as the carrier (Schenker) calls as soon as he has the wines, and the scheduled delivery date has always been respected. It's just a shame that sales are limited to a minimum of 6 wines, and that you can't freely mix and match. But I can live with that according to my budget. The delivery charge is also a bit high (400 euros), but I place fewer orders to try and get by. Overall positive opinion.
Acheteur Vérifié
purchased on 11/05/2017
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4
/5
★★★★☆
Right now I'm enjoying....
Acheteur Vérifié
purchased on 09/05/2017
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5
/5
★★★★★
Excellent choice of wines. Extremely fast order processing
Acheteur Vérifié
purchased on 11/05/2017
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5
/5
★★★★★
Perfectly satisfied with the services (selection and speed of delivery), keep it up!
Acheteur Vérifié
purchased on 05/05/2017
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4
/5
★★★★☆
In search of good winemakers
Acheteur Vérifié
purchased on 25/03/2017
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5
/5
★★★★★
No problem, serious packaging and communication to match.
No wine has yet been tasted.
Acheteur Vérifié
purchased on 10/03/2017
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5
/5
★★★★★
Wines less marked than other sites , good advice , delivery ok
Acheteur Vérifié
purchased on 20/04/2017
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4
/5
★★★★☆
Delivery in France only?
Acheteur Vérifié
purchased on 06/02/2017
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Answer from Vignerons d’Exception
Dear Sir, thank you for your comment. Overseas deliveries are made by express transport, in special packaging and with appropriate insurance. It is therefore very expensive, which is why we only do it on request. Best regards. Céline
5
/5
★★★★★
An excellent choice of wines, often not widely available, to suit all budgets.
Acheteur Vérifié
purchased on 06/04/2017
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4
/5
★★★★☆
Good service....except for the delivery: I had already pointed out previously the carelessness of your delivery person who calls 15 minutes before without any notice. No sms, email or call to notify 24 or 48 hours before the date and time of delivery. This is not serious and has happened to all deliveries concerning me. Please rectify this problem with your service provider.
Acheteur Vérifié
purchased on 19/04/2017
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Answer from Vignerons d’Exception
Dear Sir, first of all thank you for not rating our site badly in terms of stars despite the inconvenience suffered during our deliveries. I'm confused to discover that the delivery man doesn't call you the day before, although we have checked, we have systematically written your request to call the day before on the delivery instructions. We have contacted the head of your department and are waiting for a written commitment from him, which simply corresponds to our contract with this service provider. This service provider, however, gives us satisfaction in all the other departments in the Paris region (he's the only one who agrees, for example, to take the wines down to the cellar and take them upstairs...). In short, we've taken up the problem and will do everything we can to ensure that next time, if you still trust us, the carrier respects your wish to call the day before. Thank you again for your confidence, Tristan Depauw.
5
/5
★★★★★
Excellent choice of wines. Well-designed site. Excellent logistics.
Acheteur Vérifié
purchased on 04/03/2017
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5
/5
★★★★★
Fast delivery and appointment made by the driver
Acheteur Vérifié
purchased on 20/04/2017
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5
/5
★★★★★
Perfect, fast delivery
Acheteur Vérifié
purchased on 23/04/2017
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4
/5
★★★★☆
Several orders validated and received over the last few months. No mistakes in the boxes, and delivery times are respected. My only regret is that I don't have a loyalty card, even though I leave over €400 for each order, almost every other month... A little attention for loyal customers would be a plus.
Acheteur Vérifié
purchased on 13/04/2017
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 15/04/2017
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5
/5
★★★★★
Excellent
Acheteur Vérifié
purchased on 13/04/2017
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