Customer reviews of VivaLing

Trust Attestation
4,7 /5
Overall rating: 4,7 out of 5
Based on 728 published reviews

Summary of reviews

VivaLing consistently delivers a convenient, easy-to-use platform with flexible scheduling and a straightforward booking system that supports regular progress across ages, from children to adults. Customers highlight professional, responsive teachers who adapt to individual learning goals, provide clear progress through regular assessments, and create engaging, motivating sessions that inspire continued practice. The service also stands out for reliable customer support and strong accessibility, with praise for the quality of instruction, the ability to choose and modify time slots, and the overall positive learning experience across multiple languages, including English, Mandarin, Spanish, and German.

1 star review

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/02/2022
Non-existent support, never any response. I lost a lesson because I couldn't connect. I almost missed another one, luckily I thought to switch to my mobile (not great on mobile!)
Translated reviews
Response from VivaLing
Hello, We are sorry for the difficulties you encountered and surprised. Our support service responds to all requests within 48 hours. We can be reached by email ([email protected]) or by appointment via video or phone (https://go.oncehub.com/VL-Master). Indeed, our courses are accessible via different devices: computer, tablet, or smartphone and emails regularly inform you of your reservations. Please feel free to contact us so we can understand what happened. Have a good day