VivaLing consistently delivers engaging, effective language learning through flexible scheduling and a user-friendly platform. Customers highlight fast, professional teachers who tailor sessions to their children's needs, with many noting steady progress, confidence boosts in speaking, and enjoyment of lessons from young ages. The service is praised for clear learning objectives, reliable customer support, and a responsive, easy-to-use booking system that fits busy families.
I really like VivaLing but I was very disappointed with their loyalty policy.... I have taken years of classes with them, for me, my children (and I continue).... I have never managed to get any discounts because I was not a new customer.... I have never understood their vivas that I have never had even though I have spent thousands of euros on classes. In short, 4 stars because I really like my Spanish teacher but for the rest, I don't like it too much.
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Response from VivaLing
Dear Gaëlle,
Thank you for your message and for your loyalty.
Rest assured, you are indeed part of our loyalty program and you have already been able to benefit from several advantages as well as associated discount coupons.
In order to provide you with more visibility, we will contact you again by email to reintroduce the functioning of the program and explain how to make the most of it.
Best regards,
The VivaLing Team
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Anne-Claire B.
Rating: 4 out of 5
following a purchase from 05/06/2025
Very well, but the fact that payment via PayPal and therefore in 4 installments has been stopped made me reduce the number of children I enrolled. I went to the competition.
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Response from VivaLing
Dear Anne-Claire,
Thank you for your feedback. The PayPal payment solution has indeed been disabled for technical reasons. We hope to be able to offer you this feature again in the future.
Best regards,
The VivaLing Team
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damien D.
Rating: 4 out of 5
following a purchase from 02/06/2025
As an adult, I find that Vivaling is a very flexible service that completely satisfies me and meets my expectations. It is easy to integrate into a professional's calendar (by the way, when will there be session slots that are directly transferable/recordable in Outlook/Google Calendar?)
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Response from VivaLing
Dear Damien,
Thank you for your feedback. Please know that our Technical Team is working on developing a tool that will allow you to add reserved sessions directly to your personal calendar. We hope to offer this feature to you very soon.
Best regards,
The VivaLing Team
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damien D.
Rating: 4 out of 5
following a purchase from 27/03/2025
I am very satisfied with the coaches I work with. It is an excellent solution for anyone who wants to practice the language in a practical way
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Vanessa V.
Rating: 4 out of 5
following a purchase from 12/03/2025
It would be appreciated to have more than two potential teachers (especially for small children)
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Response from VivaLing
Dear Vanessa, Thank you for your feedback. Please know that it is entirely possible for you to obtain a new selection of teachers perfectly suited to your needs and availability. To do this, we invite you to contact us at [email protected], we will be happy to assist you. Best regards.
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Nathalie D.
Rating: 4 out of 5
following a purchase from 15/01/2025
Old interface but useful
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Natacha B.
Rating: 4 out of 5
following a purchase from 05/12/2024
In line with what is offered. Responsive customer service
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Caroline O.
Rating: 4 out of 5
following a purchase from 29/11/2024
My children have benefited from the support of Vivaling teachers for several years. It is an investment I do not regret! Over the months, I have noticed an ease in speaking, spontaneity in switching to the foreign language, and an appropriation of grammar. Thanks to all these coaches who share their knowledge with enthusiasm and kindness!
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CORINNE D.
Rating: 4 out of 5
following a purchase from 03/11/2024
Not very intuitive site and not very practical agenda but my English teacher is really great and the prices remain reasonable even if the packages are not super interesting.
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Response from VivaLing
Hello Corinne, Thank you for your feedback. Our Support Team is available at [email protected] if you would like to discuss your customer experience. Your feedback is valuable to us and helps us work every day to improve our tools and customer satisfaction. Best regards.
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Clément G.
Rating: 4 out of 5
following a purchase from 05/11/2024
Functional site
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Nathan D.
Rating: 4 out of 5
following a purchase from 09/10/2024
A clear and functional site.
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Louisa B.
Rating: 4 out of 5
following a purchase from 06/10/2024
Very good service. Responsive.
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damien D.
Rating: 4 out of 5
following a purchase from 04/10/2024
Competent and committed teachers.
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Vanessa G.
Rating: 4 out of 5
following a purchase from 11/09/2024
Very good
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Albane T.
Rating: 4 out of 5
following a purchase from 02/07/2024
Good
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NATHALIE S.
Rating: 4 out of 5
following a purchase from 27/06/2024
Everything is fine for me, I am satisfied with the site, my teacher, I have encountered no problems.
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Erik R.
Rating: 3 out of 5
following a purchase from 08/06/2024
Costumer service has delays.
Having only 2 teacher option is a bit restrictive.
Response from VivaLing
Dear Erik, We thank you for your feedback. Our Support Department is committed to providing you with a response to all your queries within 48 hours, and our commitments have always been met. As for the selection of coaches, this is indeed limited to a maximum of 2 reference coaches in order to ensure a high quality pedagogical follow-up. A 3rd coach would unfortunately not have access to your learners' pedagogical files, and would therefore not be able to take over after the sessions carried out by the other two coaches. We thank you for your understanding and remain at your disposal for further information at [email protected]. VivaLing Team
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Nathan D.
Rating: 4 out of 5
following a purchase from 05/06/2024
Easy and intuitive navigation.
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Pétronille H.
Rating: 4 out of 5
following a purchase from 23/03/2024
Really nice and effective teachers.
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Barbara L.
Rating: 3 out of 5
following a purchase from 03/05/2024
Navigation not always very intuitive.
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Response from VivaLing
Hello, Thank you for your feedback. Our Support Team is available at [email protected] to discuss your customer experience. Your feedback is valuable to us and allows us to work every day to improve our tools and customer satisfaction. Best regards.
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Marie V.
Rating: 4 out of 5
following a purchase from 02/05/2024
Very practical for learning a foreign language for children. User for 1 year for 2 children aged 10 and 13 in English and German. There is a follow-up from one class to another with a report sent by the teacher to the parents at the end of the class.
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Annabelle R.
Rating: 4 out of 5
following a purchase from 15/04/2024
Easy navigation. I took away one star because the service remains expensive but the service provided is good. My daughter's tutor is a native English speaker and experienced, the classes are recorded.
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Vanessa G.
Rating: 4 out of 5
following a purchase from 31/03/2024
Very good site.
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Natacha B.
Rating: 3 out of 5
following a purchase from 12/03/2024
It's practical to have English classes at home, the site is easy to use, encouraging teachers who have plenty of materials.
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Laure B.
Rating: 4 out of 5
following a purchase from 24/03/2024
Convenient online service.
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Anne-Claire B.
Rating: 4 out of 5
following a purchase from 04/03/2024
Great teacher. Innovative pedagogy. Very interactive with feedback from teachers and course videos. The only problem is that you can no longer pay via PayPal in 4 installments.
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aline K.
Rating: 4 out of 5
following a purchase from 03/03/2024
Quite an easy site.
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Elora D.
Rating: 3 out of 5
following a purchase from 14/02/2024
Prices higher than your competitors
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Response from VivaLing
Dear Denis, Thank you for your feedback. We offer sessions at the best value for money with qualified native or near-native teachers with years of experience. Each session is personalized according to the interests and goals of the learners, and our innovative learning is based on neuroscience and positive pedagogy. Our learners also benefit from great flexibility and can choose to vary the duration of their sessions. Their purchases are without subscription and can be used for all languages and all household members. Not to mention a customer service that listens to you. Best regards.
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chin lin H.
Rating: 3 out of 5
following a purchase from 03/02/2024
There is a recurring problem with booking because after certain booking sessions, the pop-up page on the reservation freezes.
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Response from VivaLing
Dear Chin Lin, Thank you for your feedback. We are sorry that you experienced slowdowns during your bookings on our site. Please know that our Support Team is available at [email protected] if you need any assistance. Best regards.
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Louisa B.
Rating: 4 out of 5
following a purchase from 26/01/2024
Great site. The teachers are great. My children have made a lot of progress in English and Spanish. The only downside would be the price. It remains a budget.
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Marilyn H.
Rating: 4 out of 5
following a purchase from 20/01/2024
There is an app that is more convenient than the site.
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Anne-Laure F.
Rating: 4 out of 5
following a purchase from 13/01/2024
Easy navigation on the site, and easy identification of time slots. Had difficulties finding an instructor for my daughter at first (the system didn't suggest any), but the Vivaling team resolved the issue.
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Emmanuelle R.
Rating: 4 out of 5
following a purchase from 09/01/2024
Easy to use, online course booking with cancellation and flexibility. Quick response from the team. Then, the quality of the course depends on the teacher. Don't hesitate to check the video calls of the children's courses.
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Alexandre V.
Rating: 4 out of 5
following a purchase from 10/12/2023
Good welcoming teachers, attentive to children
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Marie V.
Rating: 4 out of 5
following a purchase from 03/11/2023
Easy to use site even if some ergonomic improvements are possible.
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Marion G.
Rating: 4 out of 5
following a purchase from 16/10/2023
Sometimes slow and issues adapting to certain materials. Responsive and efficient customer service. Good platform.
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Fleur C.
Rating: 4 out of 5
following a purchase from 05/10/2023
The sessions are easy to take, nothing to say about the app, it's very good! I just find it a bit too expensive compared to the duration of a session.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2023
Good, but not always intuitive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2023
Simple site to use. Some ergonomic improvements to consider.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2023
Vivaling has significantly improved my children's oral skills. They are more confident in speaking.
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