Customer reviews of VivaLing

Excellent language classes for children. It's a very serious site, both in terms of teachers and the logistical follow-up behind. We can't do without it anymore, and we regret not having discovered it earlier! The best way I find to learn a language.

Easy access.

Easy to make appointments, flexible up to 24 hours before the class, dynamic teachers whose languages are their mother tongues. Attractive classes for the little ones.

Top-notch customer experience. Choice of coaches thanks to presentation videos. Customization of classes. Easy choice of slots. Very practical app. Native coaches, top-notch. I am currently testing language courses with another site through my work. I appreciate my satisfaction with Vivaling even more! Well-designed site, practical, easy course positioning.

Too bad we can't book classes on the app. Credit card payment is not easy to find on the site.

Very good. My daughter loves the classes, excellent teachers and efficient customer service, thank you!

Excellent, easy to understand. and to use a very good choice of teacher.

The website works well. It is easy to recharge the account and reserve classes.

Very easy to use site

Very good even if the price is a bit high

The Vivaling website is clear and accessible and personalized responses are given quickly.

Classes perfectly adapted to the level and age of the children, very pleasant teacher. It is very easy to make and modify class reservations on the website. I highly recommend Vivaling!

So far so good

So far very good

Very good service. Experienced teachers who adapt to your child's level. Lively and motivating session!

Very good experience with Vivaling! My 15-year-old son loves choosing his session, as well as the duration... His teacher is great! Nice and competent, she knows how to create interest! I recommend!

The registration is quick, Vivaling then offers coaches based on our time zone. Many available slots, reservations are simple.

Very satisfying with Professor Hélène.

The teachers know how to value the students and make them gain confidence.

It's really well done, and my American teacher has really changed my level, but it took me about thirty classes before I felt the effects! Be careful: it all depends on the teacher you have! Because it's not 'Vivaling' that teaches you, but a teacher on the other side of the world who does this as a supplement to their income (the site offered me 2: a young Australian and a senior American)...

Everything is easy to connect and book.

Navigation, delivery and service are perfect! Simple and effective.

More details should be given about the packs and offers (validity duration, etc...)

My 11-year-old daughter has her English class twice a week for 25 minutes, with her coach Nathalie who is wonderful, THANK YOU Nathalie. The method is playful, the child learns without realizing it and we see the progress. However, it is essential to be regular. After almost a year and a half, first evaluation 61/100. I recommend this method.

Very good service, my children are really satisfied, I do not regret spending on these services. Highly recommend to all parents.

Great tool, great teachers. Still a bit expensive.

The flow of the classes is smooth and the connection between the classes is quite good.

The flexibility of organization is remarkable.

The navigation is simple. I would like to be able to convert the amounts of the packs into euros or other currencies.

Very good

Good service, good facilitators, close relationship with the customer

The classes are very good but the payment part offers a very poor customer experience. I always have problems recharging my packs, only PayPal seems to work and it hardly ever works for me so I always waste time with that.. Classes are interrupted for at least a week as a result. In short, it's very frustrating. Otherwise, the classes are of good quality.

Very good! My son participates in the classes with enthusiasm. He learns while having fun!

Very intuitive, clear and simple to use site, BRAVO

Ease of booking classes

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Practical, professional, playful and effective. My 14-year-old son loves it and is reconnecting with English. It costs me an arm and a leg because he wants to do it every day... in addition to progressing in his understanding, it makes him want to do things in English by himself.

Practical, effective

I found the website a little confusing to use at first. There are many grammatical or spelling errors in your English site as well which does not engender confidence in the quality of the instruction, perhaps. A language learning site should reflect excellent language so learners can be confident they are learning correctly. It would be good if the payment could be made at any stage. For instance, when I tried to book my child’s first class, I could not complete the transaction because first I had to buy classes. So, I had to redo everything. At first I thought this platform might be more like the Mandarin learning platform we are already using and similar to VIPkid but now I think perhaps this site just sets us up with a coach who will teach whatever rather than following a prescribed course. The website does not really explain what it is. Also, since you ask for my address when I sign up, the program should set my time zone correctly automatically. I should have the option between all available coaches with slots open for the language chosen but I was only offered two coaches. Moreover, I was not shown any info about these coaches: no bio, no intro video. It would be nice to select a coach based on more than available time slots. It would be helpful to see our booked slots when looking at the calendar. It would be helpful if our booked classes could be added automatically to our personal calendars as well. Our first class is Thursday. I’m not sure this platform is easy enough to use that my child will be able to find her classes by herself but I am hopeful that the instruction will be good and that my child will enjoy the class. Thank you. Note: this email and form were all in French. This was the language of instruction chosen, not the language of preferred communication! Fortunately, mom is pretty fluent and I could understand. You might have a higher response rate if you email your clients in their preferred language?

Very effective and very simple to use