Customer reviews of VivaLing

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 722 published reviews

Summary of reviews

VivaLing consistently delivers engaging, effective language learning through flexible scheduling and a user-friendly platform. Customers highlight fast, professional teachers who tailor sessions to their children's needs, with many noting steady progress, confidence boosts in speaking, and enjoyment of lessons from young ages. The service is praised for clear learning objectives, reliable customer support, and a responsive, easy-to-use booking system that fits busy families.

Reviews 1, 3, 4 and 5 stars

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A
Anne-Marie A.
Rating: 5 out of 5
following a purchase from 20/11/2024
No problem
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Cécile B.
Rating: 5 out of 5
following a purchase from 16/11/2024
Very good learning method. My 13-year-old son really enjoys his classes with his teacher.
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Marie-Michele J.
Rating: 5 out of 5
following a purchase from 20/11/2024
Easy to apply, friendly-use application, teachers qualified and cool. Chris, one of the best!
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CORINNE D.
Rating: 4 out of 5
following a purchase from 03/11/2024
Not very intuitive site and not very practical agenda but my English teacher is really great and the prices remain reasonable even if the packages are not super interesting.
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Response from VivaLing
Hello Corinne, Thank you for your feedback. Our Support Team is available at [email protected] if you would like to discuss your customer experience. Your feedback is valuable to us and helps us work every day to improve our tools and customer satisfaction. Best regards.
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Clément G.
Rating: 4 out of 5
following a purchase from 05/11/2024
Functional site
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Pierre-Olivier G.
Rating: 5 out of 5
following a purchase from 24/10/2024
Smooth registration and course scheduling process.
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Carole G.
Rating: 5 out of 5
following a purchase from 14/10/2024
My sons have been practicing English with Vivaling for several years. They enjoy their sessions every time. Customer service is very attentive and always ready to find a solution in case of unavailability.
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Julie G.
Rating: 5 out of 5
following a purchase from 17/10/2024
Responsive and communicative professionals. Very caring and encouraging with children.
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Laure-Anne J.
Rating: 5 out of 5
following a purchase from 14/10/2024
Very good, I recommend the site!
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Nathan D.
Rating: 4 out of 5
following a purchase from 09/10/2024
A clear and functional site.
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Annabelle J.
Rating: 5 out of 5
following a purchase from 09/10/2024
My daughters take courses on the Vivaling site. I am very satisfied with this experience, my daughters really enjoy this quality support, I highly recommend it.
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Louisa B.
Rating: 4 out of 5
following a purchase from 06/10/2024
Very good service. Responsive.
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damien D.
Rating: 4 out of 5
following a purchase from 04/10/2024
Competent and committed teachers.
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Elora D.
Rating: 5 out of 5
following a purchase from 04/10/2024
Vivaling app is easy - however, the presentation of the schedules to book needs to be reviewed (at least on smartphone) - the change of teachers has also posed us many difficulties in the past.
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brigita D.
Rating: 5 out of 5
following a purchase from 22/09/2024
Very good, however it is difficult to find how to take the level test for a new sponsorship or if I add an additional language. In my case, I would like to test my level of French as it is not my native language.
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Isabel Z.
Rating: 5 out of 5
following a purchase from 25/09/2024
I am new to this learning system but it is very intuitive, user friendly and interactive.
We will see in the future how it develops
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Vanessa G.
Rating: 4 out of 5
following a purchase from 11/09/2024
Very good
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Gaël G.
Rating: 5 out of 5
following a purchase from 04/09/2024
Great coach, great system, very flexible and adaptable to your daily needs.
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Robert V.
Rating: 5 out of 5
following a purchase from 04/09/2024
It really is valuable to get courses for my kid.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 28/08/2024
Very good site for children to learn English with motivating teachers.
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Claire D.
Rating: 5 out of 5
following a purchase from 28/08/2024
User-friendly website, well designed.
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Peggy D.
Rating: 5 out of 5
following a purchase from 20/08/2024
Website is quite intuitive, easy booking without delay and quick response to any questions.
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christelle B.
Rating: 5 out of 5
following a purchase from 19/08/2024
Great teacher and I was able to make significant progress.
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Megan G.
Rating: 5 out of 5
following a purchase from 14/08/2024
I look forward to meeting with Coach Donna when I can. I studied French but rarely have a chance to practice. She gives immediate feedback and my French has improved drastically. She's worked with my children as well and is able to adjust to their ages and levels well.
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Fleur J.
Rating: 5 out of 5
following a purchase from 05/08/2024
Very satisfied with this course system and the associated flexibility. Customer service is very responsive and understanding.
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Anne L.
Rating: 5 out of 5
following a purchase from 10/07/2024
Enthusiastic coaches, very caring and flexible! A very conducive environment for building confidence and expressing oneself in a foreign language! Highly recommended for practice!
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Albane T.
Rating: 4 out of 5
following a purchase from 02/07/2024
Good
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NATHALIE S.
Rating: 4 out of 5
following a purchase from 27/06/2024
Everything is fine for me, I am satisfied with the site, my teacher, I have encountered no problems.
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CORINNE D.
Rating: 5 out of 5
following a purchase from 02/07/2024
Great platform to find a teacher that suits us. Mine is great, extremely professional, and very pleasant. Easy to book and recharge the account.
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Erik R.
Rating: 3 out of 5
following a purchase from 08/06/2024
Costumer service has delays.
Having only 2 teacher option is a bit restrictive.
Response from VivaLing
Dear Erik, We thank you for your feedback. Our Support Department is committed to providing you with a response to all your queries within 48 hours, and our commitments have always been met. As for the selection of coaches, this is indeed limited to a maximum of 2 reference coaches in order to ensure a high quality pedagogical follow-up. A 3rd coach would unfortunately not have access to your learners' pedagogical files, and would therefore not be able to take over after the sessions carried out by the other two coaches. We thank you for your understanding and remain at your disposal for further information at [email protected]. VivaLing Team
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Nathan D.
Rating: 4 out of 5
following a purchase from 05/06/2024
Easy and intuitive navigation.
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Fabienne F.
Rating: 5 out of 5
following a purchase from 16/05/2024
Extremely satisfied with the teams, contacts (very responsive and caring), and exceptional teachers, concerned about their students and their progress.
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Christophe A.
Rating: 5 out of 5
following a purchase from 15/05/2024
I love it.
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Cyrielle P.
Rating: 5 out of 5
following a purchase from 10/05/2024
Easy to sign up, book a class, and connect to the class.
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Pétronille H.
Rating: 4 out of 5
following a purchase from 23/03/2024
Really nice and effective teachers.
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Barbara L.
Rating: 3 out of 5
following a purchase from 03/05/2024
Navigation not always very intuitive.
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Response from VivaLing
Hello, Thank you for your feedback. Our Support Team is available at [email protected] to discuss your customer experience. Your feedback is valuable to us and allows us to work every day to improve our tools and customer satisfaction. Best regards.
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Marie V.
Rating: 4 out of 5
following a purchase from 02/05/2024
Very practical for learning a foreign language for children. User for 1 year for 2 children aged 10 and 13 in English and German. There is a follow-up from one class to another with a report sent by the teacher to the parents at the end of the class.
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Annabelle R.
Rating: 4 out of 5
following a purchase from 15/04/2024
Easy navigation. I took away one star because the service remains expensive but the service provided is good. My daughter's tutor is a native English speaker and experienced, the classes are recorded.
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Celine S.
Rating: 5 out of 5
following a purchase from 14/04/2024
English classes for my 11-year-old son. We appreciated being able to choose the profile of his teacher. He chose someone he feels a connection with and who has a pedagogical approach. Very good!
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Amelie M.
Rating: 5 out of 5
following a purchase from 13/04/2024
Simple to use and especially on-demand classes. Hyper flexible. Choice of time. I loved my exchanges with Glynnis. I find the idea of having an available contact on demand very practical. I recommend it regardless of your level. My need was to prepare for an interview in English! It was really great!
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