Customer reviews of VivaLing

Practical, effective

I found the website a little confusing to use at first. There are many grammatical or spelling errors in your English site as well which does not engender confidence in the quality of the instruction, perhaps. A language learning site should reflect excellent language so learners can be confident they are learning correctly. It would be good if the payment could be made at any stage. For instance, when I tried to book my child’s first class, I could not complete the transaction because first I had to buy classes. So, I had to redo everything. At first I thought this platform might be more like the Mandarin learning platform we are already using and similar to VIPkid but now I think perhaps this site just sets us up with a coach who will teach whatever rather than following a prescribed course. The website does not really explain what it is. Also, since you ask for my address when I sign up, the program should set my time zone correctly automatically. I should have the option between all available coaches with slots open for the language chosen but I was only offered two coaches. Moreover, I was not shown any info about these coaches: no bio, no intro video. It would be nice to select a coach based on more than available time slots. It would be helpful to see our booked slots when looking at the calendar. It would be helpful if our booked classes could be added automatically to our personal calendars as well. Our first class is Thursday. I’m not sure this platform is easy enough to use that my child will be able to find her classes by herself but I am hopeful that the instruction will be good and that my child will enjoy the class. Thank you. Note: this email and form were all in French. This was the language of instruction chosen, not the language of preferred communication! Fortunately, mom is pretty fluent and I could understand. You might have a higher response rate if you email your clients in their preferred language?

Very effective and very simple to use

Very professional coach

Perfect!

The site is clear, the sessions are very easy to access and visible. Nothing to say.

Available and responsive.

Easy-to-use from home and on the go, pay-as-you-go platform with a choice of teachers and the possibility to change if needed. You can change the time of your lesson if needed (up to 24 hrs in advance). Interactive method through videoconferencing: the best method to learn a language!

Very good support for children. The teachers are motivated and attentive.

The site is not working well, I can't connect every other time lately.

Very good coaches and a fun method to learn from home in a good mood!

The site allows you to pay and book classes in an extremely simple and quick way.

Our children love their weekly appointment with their coach. The exercises are always very fun and the progress is evident

My children have been using Vivaling for 2 years. They have made a lot of progress. Very practical service that we can use anywhere. I recommend

Very interactive. The teacher is very friendly and encouraging

Very easy to use site. Correct prices. Promotional pack from time to time.

Excellent! The children love their coach. Easy to organize, we can plan as we want. The classes are very structured and we see progress very quickly. The classes are fun in the form of games. We recommend it 200%!

Very satisfied, practical for organization.

A great method for learning languages, individually accompanied at a reasonable price. My two children are delighted, both in English and Spanish. A real relationship has developed with their coaches.

Vivaling is a very good way to learn English with native coaches who have an excellent knowledge of the language

Quick responses and teachers who listen to our children

Responsive, efficient service.

Vivaling completely met our expectations. Our son was struggling with Spanish in his first year. He took Spanish lessons with you. He got a score of 19 in the baccalaureate, his best score. Thank you so much. For our daughter who is 10 years old, it's the same. After a long expatriation, these classes allowed our little Jeanne to not lose her English and to progress. We are fully satisfied parents of Vivaling, I don't know any other way to work on languages with so much pleasure. Bravo.

Simple onboarding of the service. Very efficient and responsive support. The instructors are of high quality and their classes are very well prepared. Bravo

Very easy to use and a great coach, we are delighted!

Kudos for the ergonomics and ease of use of your services!

Top-notch coaches, my son started with English, then the following year Spanish, and now he is asking for Chinese. He is enjoying it, he feels valued, and learns quickly thanks to Vivaling.

Good quality, simple and without problems.

Very engaging class. My son loves it!

It delivers on its promises.

Very easy to use site, customer service is very friendly and efficient, the selection of coaches was quick and focused on my criteria. Thank you!

Very good.

Quick response.

My children love their Chinese class!

Very satisfying. Really very happy with Vivaling!

Everything is fine.

The best online language courses for children and teens. Loyal for 3 years for my children and teens in English and Spanish. Excellent.

Very high level of courses, practical method, I have already recommended it to several friends!

It's perfect except when you want to modify a session, there is always an error message. So you have to cancel and rebook.

Excellent responsiveness from technical support when needed, thank you! It would be very practical for confirmation and reminder emails to present the date and time in the subject line.