Customer reviews of Wakagi.fr

9,6 /10

Based on 475 published reviews

Summary of reviews

Wakagi.fr consistently delivers on reliability with fast, careful shipping and secure packaging, ensuring items arrive in pristine condition and often matching or exceeding expectations. Customers highlight thoughtful packaging, quick delivery, and items that align with online descriptions and photos, enhancing the shopping experience and enabling confident purchases. The store’s product quality is repeatedly noted across categories, with many items described as beautiful, well-made, and practical, including confidently usable items and well-done finishes. Customer service is portrayed as responsive and accommodating, with polite, helpful communication and smooth order handling.

1 star review

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Armando F.

Published on 01/05/2026 à 20h15 following a purchase from 15/04/2026

According to the seller, the figure was 40 cm tall, but it doesn't even reach 15. I've been scammed.

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Response from Wakagi.fr Published on 07/05/2026

Hello, we don't understand where the information about the 40 cm comes from, as in our ad the indicated measurements are as follows:

length: 8.3 cm
height: 18.5 cm
width: 6 cm.

Nathalie B.

Published on 05/09/2024 à 16h07 following a purchase from 24/08/2024

Very disappointed by the mediocre quality of the teapot.

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Response from Wakagi.fr Published on 09/09/2024

Hello,
I don't know what you didn't like about our particular product, but you wouldn't call a handmade teapot made of ceramic mediocre. Each teapot is unique and may contain manufacturing defects, unfortunately. Have a nice day!

Vanessa C.

Published on 14/12/2023 à 09h46 following a purchase from 26/11/2023

The site supposedly sold me "the last daruma" and as such, this one is bottomless. Customer service told me that they had no stock of the piggy bank stopper, on the pretext that I had bought the last one. Of course, at the same price as a compliant daruma, and without any mention on the site that it was non-compliant. No response from "customer service" since... Deplorable, I must say.

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Response from Wakagi.fr Published on 02/01/2024

Hello Vanessa,

We have taken your feedback into consideration. Unfortunately, as yours was the last item in stock, we were unable to double-check whether this item was supplied with a lid. We initially thought it was a daruma supplied with the lid, but this was not the case as you mentioned. It should be noted that no similar remarks have been reported among hundreds of previous orders for this product. Being a DIY daruma, perhaps you could consider exploring creative options to make up for this lack of operculum?

Pilar C.

Published on 29/05/2023 à 10h52 following a purchase from 13/05/2023

Fast, well packaged and was what I expected.

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