Customer reviews of Wakagi.fr

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 470 published reviews

Summary of reviews

The online store delivers exceptional product quality, as evidenced by the beautiful teacups, lamps, and various other items that customers found to be even more stunning than depicted in images. Fast delivery is a consistent highlight, with many orders arriving quickly and in perfect condition, ensuring a seamless shopping experience. Customers commend the careful packaging of products, which minimizes the risk of damage during transit, exemplifying the store's attention to detail.

1 star review

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A
Armando F.
Rating: 1 out of 5
following a purchase from 15/04/2026
According to the seller, the figure was 40 cm tall, but it doesn't even reach 15. I've been scammed.
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Response from Wakagi.fr
Hello, we don't understand where the information about the 40 cm comes from, as in our ad the indicated measurements are as follows:

length: 8.3 cm
height: 18.5 cm
width: 6 cm.
N
Nathalie B.
Rating: 1 out of 5
following a purchase from 24/08/2024
Very disappointed by the mediocre quality of the teapot.
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Response from Wakagi.fr
Hello,
I don't know what you didn't like about our particular product, but you wouldn't call a handmade teapot made of ceramic mediocre. Each teapot is unique and may contain manufacturing defects, unfortunately. Have a nice day!
V
Vanessa C.
Rating: 1 out of 5
following a purchase from 26/11/2023
The site supposedly sold me "the last daruma" and as such, this one is bottomless. Customer service told me that they had no stock of the piggy bank stopper, on the pretext that I had bought the last one. Of course, at the same price as a compliant daruma, and without any mention on the site that it was non-compliant. No response from "customer service" since... Deplorable, I must say.
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Response from Wakagi.fr
Hello Vanessa,

We have taken your feedback into consideration. Unfortunately, as yours was the last item in stock, we were unable to double-check whether this item was supplied with a lid. We initially thought it was a daruma supplied with the lid, but this was not the case as you mentioned. It should be noted that no similar remarks have been reported among hundreds of previous orders for this product. Being a DIY daruma, perhaps you could consider exploring creative options to make up for this lack of operculum?
P
Pilar C.
Rating: 1 out of 5
following a purchase from 13/05/2023
Fast, well packaged and was what I expected.
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