Customer reviews of Wakagi.fr

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 470 published reviews
5 399 85% 4 53 11% 3 8 2% 2 6 1% 1 4 1%

Summary of reviews

The online store delivers exceptional product quality, as evidenced by the beautiful teacups, lamps, and various other items that customers found to be even more stunning than depicted in images. Fast delivery is a consistent highlight, with many orders arriving quickly and in perfect condition, ensuring a seamless shopping experience. Customers commend the careful packaging of products, which minimizes the risk of damage during transit, exemplifying the store's attention to detail.

Reviews 1, 2, 4 and 5 stars

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P
patrizia F.
Rating: 5 out of 5
following a purchase from 11/12/2024
timely delivery- the products ordered are of excellent quality
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J
Jacqueline S.
Rating: 5 out of 5
following a purchase from 11/12/2024
I received the product I ordered quickly and exactly as I expected.
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Response from Wakagi.fr
Hello,

Thank you for your feedback! We are delighted that your order arrived quickly and met your expectations.

We hope to see you soon,
The Wakagi team
L
Liliana B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very satisfied: products as described, excellent delivery time
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Response from Wakagi.fr
Hello,

Thank you so much for your feedback! We are happy that the products lived up to your expectations and the delivery was quick. 😊

See you soon,
The Wakagi team
F
francoise K.
Rating: 5 out of 5
following a purchase from 12/12/2024
Good quality, compliant product. Even better than the photo. Fast delivery.
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Response from Wakagi.fr
Hello,

Thank you very much for your feedback! We're delighted that you were happy with the product and that it even exceeded your expectations. 😊

See you soon,
The Wakagi team
C
Charly P.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very nice subject!
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Response from Wakagi.fr
Hello,

Thank you for your feedback! We're glad you like the product.

We hope to see you soon,
The Wakagi team
M
Magali D.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very reliable site. Order received very quickly and well packaged.
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Response from Wakagi.fr
Hello,

Thank you for your confidence and this positive feedback! We are delighted that the order arrived quickly and in perfect condition. See you soon on Wakagi for a new shopping experience!

The Wakagi team
C
Celso A.
Rating: 5 out of 5
following a purchase from 05/12/2024
Excellent product and very well packaged, perfect, highly recommended.
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Response from Wakagi.fr
Hello!

Thank you very much for your positive feedback. We are glad to hear that the product and packaging were to your liking, we hope to see you again soon at Wakagi!

The Wakagi Team
N
Nina D.
Rating: 5 out of 5
following a purchase from 05/12/2024
Invested
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Edith G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Very nice site, my first order was a magnificent cast iron teapot with dragonflies, and I've been a great tea fan for years, so I went for the top of the range, typical of Japan!
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Response from Wakagi.fr
Hello,

Thank you very much for your feedback! We're delighted that you've chosen Wakagi for your first order and that you like the cast-iron teapot so much. We hope it will add a special touch to your tea moments. 🍵

See you soon for more Japanese discoveries!

The Wakagi team
D
Daniel G.
Rating: 5 out of 5
following a purchase from 02/12/2024
Item as requested and delivery on time as announced. Gladly again.
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Response from Wakagi.fr
Hello,

Thank you for your positive feedback! We are pleased that the item met your expectations and that the delivery was on time. We look forward to your next order from Wakagi!

The Wakagi team
J
Jonas I.
Rating: 5 out of 5
following a purchase from 30/11/2024
Exemplary packaging, beautiful ceramics. 10/10, would buy again.
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Response from Wakagi.fr
Hello,

Thank you very much for your great feedback! We are very pleased that the product and packaging meet your expectations. We look forward to your next order from Wakagi!

The Wakagi team
P
Patricia R.
Rating: 5 out of 5
following a purchase from 02/12/2024
Order as described.
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Response from Wakagi.fr
Hello,

Thank you for your feedback! We're delighted that the order met your expectations. See you soon on Wakagi for more discoveries!

The Wakagi team
F
Freya B.
Rating: 5 out of 5
following a purchase from 28/11/2024
Great products, fast shipping, perfect
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Response from Wakagi.fr
Hello,

Thank you very much for your enthusiastic feedback! We're delighted that everything went well and that you're happy with your products. See you soon for another Wakagi experience!

The Wakagi team
S
Sylvie G.
Rating: 5 out of 5
following a purchase from 25/11/2024
Beautiful products. Very fast delivery.
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Response from Wakagi.fr
Hello,

Thank you very much for your feedback! We are delighted that your experience with us lived up to your expectations. We look forward to working with you again on your next order.

See you soon at Wakagi!

The Wakagi team
E
Eduardo U.
Rating: 5 out of 5
following a purchase from 25/11/2024
Very fast shipment. Perfect and careful packing. Wonderful objects of Japanese Folk Art. Thank you.
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Angela L.
Rating: 5 out of 5
following a purchase from 23/11/2024
Great service and product!
A
Aurore J.
Rating: 5 out of 5
following a purchase from 22/11/2024
Package very well packed to withstand transport, fast delivery
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Response from Wakagi.fr
Hello,

Thank you very much for your feedback! We are delighted that the packaging protected your parcel and that delivery was quick. Your satisfaction is our priority. 😊

See you soon on Wakagi!

The Wakagi team
M
Matteo P.
Rating: 4 out of 5
following a purchase from 21/11/2024
Product arrived in the right time, some daruma did not have packaging
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Response from Wakagi.fr
We apologize for the mishap regarding the lack of packaging for some darumas. We are happy that the product arrived on time and thank you for bringing it to our attention. Thank you for your understanding!
E
Emma B.
Rating: 5 out of 5
following a purchase from 18/11/2024
Good quality tenugui rod. The package was prepared with care and sent quickly. Reliable company.
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Response from Wakagi.fr
Thank you very much for your positive feedback! We're delighted that you're happy with the tenugui rod and that you appreciated the quality of the packaging and the speed of shipment. Your confidence honors us and motivates us to continue to offer an impeccable service.

We look forward to serving you again!
N
Nathalie C.
Rating: 5 out of 5
following a purchase from 17/11/2024
Fast, accurate delivery
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Response from Wakagi.fr
Thanks for your feedback!
G
Giovanni T.
Rating: 5 out of 5
following a purchase from 11/11/2024
Impeccable service
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Cristiano F.
Rating: 5 out of 5
following a purchase from 07/11/2024
excellent seller, timely shipping, product as described
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Response from Wakagi.fr
Thank you very much for your review! We are glad that you are satisfied with our service and product. We hope to serve you again in the future. See you soon!
E
Elisabeth C.
Rating: 5 out of 5
following a purchase from 06/11/2024
Perfect
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Sara K.
Rating: 5 out of 5
following a purchase from 25/10/2024
everything arrived safely and the products look the same as in the website
Response from Wakagi.fr
Thank you so much for your feedback! We're delighted to hear that everything arrived safely and that the products meet your expectations. Your satisfaction means a lot to us! 😊

Best regards,
The Wakagi Team.
Y
yoann B.
Rating: 5 out of 5
following a purchase from 29/10/2024
Very good product, I'm very happy with it. Recommend it!
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Claudio T.
Rating: 5 out of 5
following a purchase from 29/10/2024
Great!!! Quick shipment and the products conform to those ordered.
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Response from Wakagi.fr
Glad you were satisfied with your order !
V
Valérie A.
Rating: 5 out of 5
following a purchase from 28/10/2024
Excellent
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Catherine P.
Rating: 5 out of 5
following a purchase from 19/10/2024
Very good, corresponds to my expectations, thank you.
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Silvia Teresa S.
Rating: 5 out of 5
following a purchase from 18/10/2024
On-time delivery, material arrived in good condition. Unfortunately, I did not find the item I would have preferred, probably because it was out of stock (fan shape kezan)
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Response from Wakagi.fr
Thank you very much for your positive feedback! We are happy that the delivery was on time and the material arrived in good condition. We are sorry that the desired item (fan shape kezan) was not available. We assure you that we are working to replenish our stock as soon as possible. Please check our catalog in the coming days or contact us directly--we will be happy to help you find an alternative or inform you of future availability. 😊

Thank you again for choosing our service!
Y
Yoko S.
Rating: 5 out of 5
following a purchase from 17/10/2024
I am very satisfied with your product.
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Laura M.
Rating: 5 out of 5
following a purchase from 11/10/2024
Great products at great prices and all the process of buying and sending was easy and quick.
C
chrystelle D.
Rating: 5 out of 5
following a purchase from 29/09/2024
5
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Brian R.
Rating: 5 out of 5
following a purchase from 27/09/2024
High quality prints & very reasonably priced, including the delivery costs. They had prints I had been looking for a long time. Very impressed by the range & the cost.
F
Fabienne V.
Rating: 5 out of 5
following a purchase from 06/09/2024
Fast service, products well packaged and as described. This is my 3rd order, always satisfied.
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SYLVIE G.
Rating: 5 out of 5
following a purchase from 02/09/2024
Absolutely delightful objects that meet my expectations
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Marie B.
Rating: 5 out of 5
following a purchase from 03/09/2024
everything is perfect / high quality authentic products, very careful and optimized packaging much appreciated, smooth follow-up and communication
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Stefan B.
Rating: 5 out of 5
following a purchase from 03/09/2024
Everything worked out great! The quality is right!
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Sabrina F.
Rating: 5 out of 5
following a purchase from 30/08/2024
Very beautiful and fine fabrics.
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Response from Wakagi.fr
Thank you very much for your kind feedback! We are happy that you appreciated the quality of our fabrics. Please come back to visit us again soon!
M
Mikael H.
Rating: 5 out of 5
following a purchase from 02/09/2024
Great products and fast delivery.
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Sara R.
Rating: 5 out of 5
following a purchase from 29/08/2024
Fantastic customer service and great products
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