Customer reviews of Wear Moi

Long delivery

Ha tardado mucho tiempo en llegar.

Very long delivery, partial exorbitant fees and incorrect refund :-(

Size much too small

Very long delivery, clothing that is very small.

This size is too small for the child's age.

Very long delays despite high shipping costs: order shipped more than 10 days after purchase (04/10) and received on 17/10 without any explanation.

Great prices, always nice quality, but long waiting time for delivery. If you order uniform keep in mind to order 1.5- month in advance

Took way too long to deliver

First we had problems contacting the company, we sent emails in July, we got reply in August, the point shoes could be sent in the middle of September and at the end they were postponed for the October. Not sure why. We had to give up of the point shoes because this was very late for us.

The quality is ok, but the service is poor, first it charges shipping, and it says free return but it doesn't include the shipment. very inconvenient.

Communication with the delivery service provider is not easy. The received products are totally in line with expectations, in terms of cut, color, and fit.

It took a very long time to receive the order. I think about a month went by between the order and receiving the item

Package lost by TNT FedEx. At €10 shipping fee (when a Colissimo costs €6), that's expensive for not receiving your packages.

No VAT deduction and the payment of the customs duty upon arrival is added. That makes the order expensive!

it took a really longg time for the delivery.

Very beautiful products but maybe a shipping time that is too long

A lot of customs fees, over 50% of the product value!

I ordered the Faustine in azul Blue and the colour was not as expected. I returned it on my own costs and didn’t receive back the money.

The products are of good quality but the sizes are absurd! A leotard for 12-14 years is far too small for the 8-year-old girl who wears size 10... and returns are at our expense, which I find unreasonable when the brand sizes so poorly and is so out of touch! Let's not talk about the carrier chosen by the brand, TNT, which is a real joke (except that it's anything but funny): four so-called unsuccessful attempts (even though I was at home and he never rang the bell), a whole story to retrieve the package late... but I willingly admit that if the carrier is a disaster, the Wearmoi service did its best to resolve the situation by rescheduling a delivery. Nevertheless, all this means that I will not repurchase.

I eNt change the size of 2 dance belt. How I can do this? Thanks

TNT transport is null, does not go to the scheduled delivery location and gives a pickup location for the product that must suit him.

The products are of good quality but expensive. However, there is no possibility to return items that do not fit in-store. They must be sent back and then you have to wait a certain time before the refund. In the meantime, I have to go back to the store to repurchase the item in the right size, knowing that I have not received the refund for the first one.

Prompt and good execution of order. Logistics partner TNT/FedEx in Germany causes some irritations in final delivery

Order arrived on time. The items are in accordance with those indicated on the site.

My order was late more than month

The custom leotard feels very good, looks okay. The top is a light fabric, the bottom half is dark blue. They decided to sew the whole side seam with a light thread, which shows horribly when I wear it. The delivery took forever, but they did inform me about it, this time. It was still quite a lot longer than their second guess. Order about 4 months before you need it!

The size maillot was again wrong. Insted of a M you send me for second time an XS

The quality of the fabric is amazing and the sizing is on point. I was just a little irritated that the shipping got delayed 3 times and I only received a automated information in which no reason for the concrete delay of almost a month was displayed. I was at least hoping for a little personal message. But I am very happy with my new leotard and skirt.

Returned a product that wasn't a fit, after two weeks still no return of funds.

Quality product and well packaged but the delays are long. Shipment 8 days after the order. Then I had to make a return. The package was received by the brand but 20 days later, I am still waiting for the refund. I don't think I will order online again.

Hello, a leotard was defective, with holes, I have made the complaint twice but have not yet received a response

The products are perfect. The delivery is a bit long.

Reliable and quality brand

Great article but it's a shame that the preparation time for the package is too long.

Returns are at the customer's expense while the sizes of the shoes vary greatly from one model to another. Without precise information on the website ...

Very nice leotards, but the size chart isn't right. I ended up with 2 leotards that were slightly too big for me. And extremely long delivery

The article was too small.

The shoes are of good qualitty and they are hand made of good leather. It took 2 month for manufacturing and delivery

Delay in delivery. But excellent quality products