Customer reviews of Wear Moi

Sadly, the delivery Time is quite high, you have to wait 2-3 weeks. But they also tell you this in advance.
You Always have an eye on the delivery Status.

buena calidad

The products I received were very good and met my expectations. The big drawback is the carrier (TNT) who doesn't bother to deliver the parcels and drops them off directly at the relay point. The point relais confirmed that their delivery driver does this for two villages on his round. I have informed the carrier of this problem but have had no feedback. Thank you for the quality of your products.

The site is easy to use.

Unfortunately the delivery took 2 weeks instead of 3 days. We were lucky that we got the skirt just one day before leaving for the competition.

Web site is easy to use. Shipping is a little slow and they don't ship to PO boxes.

The site is a joy, but the delivery service is not satisfactory: delivery times are long and you can't opt for the Point Relay, which is so practical!

This is my first time ordering at Wear Moi. The collections are nice. The website experience is ok, but the shipping time for ready-to-wear items is very long, in my opinion. Calling customer service is good, but the order status on the website should be more up-to-date, so I do not need to contact customer service during office hours to check when the order will be ready or shipped. Thank you!

It is very strange experience. I ordered the same skirt, same size as we had and it was like 2 times smaller than the one we had before.

I couldn’t get my package.

Ordering was easy and delivery was normal. The choice of colors wasn't extensive.

Overall experience with Wear Moi web store is good. However, I don't really like the courier what they are using on Finland. The quality of the courier service is really terrible. It doesn't meet at all consumer needs for today. The delivery service is rude, they don't offer time estimation when the delivery is done and they don't offer pick up places. I wish they would use some different courier.

Customer service was helpful when I needed to reach out regarding my order that hadn't shipped after the label was created for 5 business days. After reaching out to them, they were nice and confirmed my order was delayed and then eventually was shipped out within the week.

Ordered on 12/8. Was supposed to ship on 12/29. Did not ship until 1/11. Took another week to receive. Once arrived, the sleeves to the small are extremely tight. My very small daughter could barely move her arms. She is 5’2”. & 110lbs. Small is her normal size. This was a Christmas gift.
These leotards are $100 plus. The sizing should be correct.
My daughter loves the leotard, and we will buy again in medium to see if the sizing quality is better.

The site is easy to navigate, choices are clear and well pictured. Checkout is straight forward. Delivery was considerably longer then expected.

I just love Wear Moi, the online store is beautifully designed. I have experienced a lot of issues with the shipping, though. Orders are not always shipped on the days established, orders getting lost…

No problems with delivery, tracking information is handy and items are delivered in very reasonable time. The only cons is if I would wanted to return something, then the return process is not well organized as with some other brands.

Order delivered on time. One small problem: the leotard was all wrinkled.

Love the selection for adult dancers. I wish I could give 5 stars, but I didn't because it took a long time (about 2 weeks or more) for my items to arrive. But will definitely buy from Weamoi again◡̈

your website is very attractive and neat, but the product ordering process is a bit complex, in fact I ordered the product in the wrong color.

Il body belissimo. Abbiamo ordinato per mia figla,che fá la danza classica. Si è rimasta molto contenta.

Unfortunately, the selection of men's products is very basic and limited, which often leads me to buy abroad.

Just a little small-bodied.

The only reason I used this company was for a uniform my studio had chosen. I ordered 2 custom pieces and they BOTH arrived with defects. One was missing a button, the other had runs in the mesh. Both unwewrable. I understand a detects happen, but both? Customer Services asked me to pay return shipping on the defective leotards (!!!!) and it was only after several back-and-forth emails they finally agreed to give me a return label. Asking your customers to pay return shipping on defective items was the last straw, will never order again.
Will stick with Yumiko & Eleve in future.

Very long shipping time, pieces size good and look like on the website. But a bit disappointed by the quality (expensive for what it is)

The product was not the right shade as depicted on the website.

Delivery is very slow, shipping is expensive. Sizes are wrong: I measured my kids and it still didn’t fit. return and reimbursement was straightforward but I had to pay for shipping, so in the future I will buy products through a different store.

I am satisfied

Since I still haven't received my order and I still haven't heard from my parcel, I can't put a good rating!!!!

Package over 2 months late, would not recommend again.

Everything went well. Except for the delays which I found long

The order came quickly and the site was easy to navigate.

Sometimes it's hard to find your way around when comparing products between collections.

Nice quality apparel...sizing is a little off. They should make mention that they run a little small but other than that...very nice dance apparel

wear moi is good

Delivery to Lithuania is expensive, but products really good.

Quick delivery

I need that particular leotard for my daughter in her strict ballet school. She is five. I’ve ordered a 4/6 too tight, so I ordered a 6/8 which still didn’t fit and was not much different from the 4-6. After spending 70 dollar to have these shipped, I read their return policy and you have to send it back in the same plastic bag it came in? Totally ridiculous. I sent the unwashed, unworn, barley touched leotards in a box in hopes of getting my money back since now she is unable to wear the leotard required of her for class. Its not in the same plastic bag, but the box I put it in will probably keep it safer in its travels. If I get my refund, I will update my rating.

1. Delivery is slow. 2. When I paid, all items are available. But I was informed some items not available after one month you intend to deliver my order. I paid big amount delivery fee and waiting a month, just received a few items. Very disappointed.

Confusing website, fit guide not accurate and long shipping times with little visibility into tracking.