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V
Rating: 4 out of 5
Good quality leotards but shipping is slow because products have to be shipped from another country (Tunisia I believe). Good customer service.
Customer reviews of Wear Moi
Trust Attestation
4,4
/5
Overall rating: 4,4 out of 5
Based on 1 082 published reviews
Summary of reviews
The online store Wear Moi consistently delivers a positive experience for customers, highlighted by the excellent quality of their products. Many shoppers have noted that items such as leotards and men's tights fit perfectly and are made from quality materials, with vibrant colors that are particularly appreciated. The delivery service is generally reliable, with several customers mentioning that their orders arrived quickly and in good condition.
Reviews 1, 2, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
It came a little late but no worries. It was well packed and everything
A
Rating: 4 out of 5
Very long delivery time but it was worth the wait!!!!
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A
Rating: 2 out of 5
Most of the items could not be delivered.
The adult leotard is very badly cut and the children's leotard is very small. Very disappointed with this order...
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The adult leotard is very badly cut and the children's leotard is very small. Very disappointed with this order...
Response from Wear Moi
Dear Customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. As we explained in the previous comment: the order concerned was placed during Black Friday on Outlet items, and despite the attention we pay to our stock, there are sometimes discrepancies. We have sent you an email to inform you that we were unable to complete your order and have proceeded to refund the products concerned.
Regarding your comments on the cuts of the various products, as we have not yet received any returns for these items, customer service will contact you. We apologize for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
Regarding your comments on the cuts of the various products, as we have not yet received any returns for these items, customer service will contact you. We apologize for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
A
Rating: 4 out of 5
Very good, but it's not always easy to return to the previous page.
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V
Rating: 3 out of 5
the product is beautiful… that’s why i still purchase it… but, it takes a long time for it to arrive. i ordered in early november f and my order arrived almost 6 weeks later…
V
Rating: 4 out of 5
I love this brand and this leotard, the only problem I found is that I always get Size small and always fit me perfectly but for this leotard I found the shoulders a little big for me.
A
Rating: 1 out of 5
Shall I go through the history of this order, which almost never arrived? 1] I wanted to buy the Lavande and Felicity leotards for a workshop in Brussels on December 10 and 11, but Felicity couldn't be shipped for three weeks (dream on - hello impulse buying)... So I only ordered Lavande (and paid the shipping costs)... The training weekend is over... Still no new leotard! I end up calling WearMoi... I learn that my address doesn't exist... No, in fact, it was misspelled by the sender. TNT, the most dishonest of carriers, leaves it in the wild. AND NOBODY CALLS ME!!! What's the point of leaving our phone !!!!! Anyway, the leotard is reshipped and eventually arrives. As for the "commercial gesture" in compensation, it amounts to 10% on a future order. We're dreaming... I'm still waiting for an apology call from WearMoi management, and not just from the young woman on the hotline, who had nothing to do with it. Thanks in advance.
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A
Rating: 3 out of 5
The customer experience is correct. The only point for improvement is that the shipping date I was given was not respected. My order was shipped several days later.
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V
Rating: 1 out of 5
Never received the package.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. The customer service will contact you. We are sorry for the inconvenience. We will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. The customer service will contact you. We are sorry for the inconvenience. We will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
Would have liked to have more specific updates about progress and delivery of our purchase.
V
Rating: 4 out of 5
The product is great but the delivery took long time.
V
Rating: 4 out of 5
I would say "excellent" if the time of the order shiuld be more quick
V
Rating: 1 out of 5
I’m very disappointed because I ordered a black leotard that was available at the time of order, so paid for it. After a month I was emailed that the item was out of stock and discountinued. So waiting more than a month for delivery is already not a good service and being told that wasn’t available after a month is even worst! I have recently saw online the leotard through a different seller but full price and only few available - they didn’t had it before!!!
Quality of items is really good but very disappointed with service and communication
Thank you
Kind Regards
Quality of items is really good but very disappointed with service and communication
Thank you
Kind Regards
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. The orders are prepared and shipped at the latest availability date indicated on your order confirmation. When an outlet item is out of stock, we inform you when preparing the parcel. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. The orders are prepared and shipped at the latest availability date indicated on your order confirmation. When an outlet item is out of stock, we inform you when preparing the parcel. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
Navigation was not to hard, even for a dyslexic such as me. Delivery with tracking # could be more improved, and customer service is good.
A
Rating: 2 out of 5
Delivery times were awful. After waiting for almost two months, I got an email that half of my order was out of stock. Communications were uninterested and unhelpful.
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Response from Wear Moi
Dear customer, Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The order has been shipped 2 open days after the estimated shipment date indicated in your cart. This delay is due to a bank holiday in France. The second item of your order was an outlet item, unfortunately due to a stock error, this item was not available. We are sorry for the inconvenience and we will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
Price is good but shipping time is long
V
Rating: 4 out of 5
I love their dance wear. I wish there were more larger sizes and sometimes things fray at the seams. That's the reason I didn't give 5 stars.
V
Rating: 3 out of 5
The shipping took soo long!
V
Rating: 3 out of 5
Nice website, high postal and returning costs
V
Rating: 3 out of 5
They changed their sizing chart so it was too big for me.
V
Rating: 4 out of 5
Takes a long time for shipping.
V
Rating: 1 out of 5
I never got my order
Response from Wear Moi
Dear customer,
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The customer service confirms that they are already in contact with you and that a claim has been done to Colissimo to locate your package. The customer service will inform you of the results and the possible options. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The customer service confirms that they are already in contact with you and that a claim has been done to Colissimo to locate your package. The customer service will inform you of the results and the possible options. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Rating: 2 out of 5
The quality of all the products was very good but the sizing was terribly off. I even emailed to inquire about sizing and checked the sizing charts. There was no indication that the sizing for the dance shoes and leotard fit very small. Prior to my order, there was no indication that the delivery timeline was so extended. When I received the confirmation email it was indicated that it would be 6-8 weeks and it ended up taking 10 weeks for delivery. This information needs to be provided prior to ordering and accurate. The whole thing took so long I don't even feel like retuning the items.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our CERES. For the estimated shipment date, I confirm that it is indicated product by product in the cart. I draw your attention that the order is shipped at once at the latest estimated shipment date. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our CERES. For the estimated shipment date, I confirm that it is indicated product by product in the cart. I draw your attention that the order is shipped at once at the latest estimated shipment date. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
I think the Wear Moi products are exceptionally good! Great style, amazing quality. My problem is with the shipping and delivery of our orders. The order ship dates get pushed back on a regular basis, and it is months sometimes before we receive our order.
A
Rating: 3 out of 5
I find the delivery times far too long,
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V
Rating: 4 out of 5
Product was on backorder by several months, but service was fine otherwise.
V
Rating: 3 out of 5
We live US military base oversesas but WearMoi does not ship to APO address via USPS. We have to use forwarder which costs us extra money.
A
Rating: 4 out of 5
Very good site but order really very long to arrive (more than a month and a half)
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V
Rating: 3 out of 5
The shipping time took almost two months to arrive.
V
Rating: 2 out of 5
Great products. Slow delivery.
Response from Wear Moi
Dear customer,
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The shipment of your order has been delayed of 2 open days. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The shipment of your order has been delayed of 2 open days. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
The first order arived within 2 weeks, but we needed a larger size. We had to wait another 6 weeks (!!) before that finally arrived. Returning is not for free. (€15 if you want to send it back).
V
Rating: 4 out of 5
Shipment tracking page is a bit confusing, but otherwise everything was fine.
V
Rating: 4 out of 5
Everything is fine unless size. All my friends thought I had to wear XS but It is too small to me actually. I felt so bad.
V
Rating: 3 out of 5
Leotards are good, but shipment has been done very late.
V
Rating: 1 out of 5
Sizing is so far off. Shameful.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our ELINE. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our ELINE. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
The order took over two months to receive. The quality of the material is great, but it runs extremely small and I had to size up significantly. Also, the leotard goes really high on the hips.
V
Rating: 2 out of 5
Unfortunately the size was way too small for my 7 year old. The leotard looked like it would fit 4 year olds. Hopefully we will be able to return the product. Also it took so long (around 3-4 weeks) to arrive.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our CANDIDE. Regarding the time of delivery, we have noted that for this order you have been delivered 2 weeks after having placed your order. Don't hesitate to contact our customer service [email protected] for any further information or question. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our CANDIDE. Regarding the time of delivery, we have noted that for this order you have been delivered 2 weeks after having placed your order. Don't hesitate to contact our customer service [email protected] for any further information or question. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
V
Rating: 1 out of 5
Terrible. I haven’t reviewed anything! Ordered over a month ago! Two weeks ago I got a notice stating a shipping label had been printed and PART of my order was on its way… never came, when I track that shipping label it is still stating that it was created and hasn’t left facility… don’t think I’ll order from them again. Now I need to track down an actual human to get a refund but I can’t get anyone on the phone!
Response from Wear Moi
Dear Customer,
Thank you to send us your comments. We have responded well to your various feedback. Customer service has already contacted you by email to provide you with solutions to your questions. We are sorry for the inconvenience caused and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
Thank you to send us your comments. We have responded well to your various feedback. Customer service has already contacted you by email to provide you with solutions to your questions. We are sorry for the inconvenience caused and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
gorgeous products, sometimes shipping takes longer than I wished