Wear Moi consistently delivers reliable service with fast, well-packaged orders and a dependable size guide that helps customers achieve a good fit. Customers highlight strong product quality across a range of items, including leotards, tights, slippers, and dance shoes, noting durable materials, comfort, and vibrant designs. The delivery experience is generally praised for accuracy and timely arrival, with many mentioning easy communication from the Wear Moi team and successful, smooth fulfillment. The store’s customer service and product variety, including dedicated options for men and custom pieces, are frequently admired for supporting dancers’ needs and preferences.
Dear customer,
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The shipment of your order has been delayed of 2 open days. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 07/09/2022
The first order arived within 2 weeks, but we needed a larger size. We had to wait another 6 weeks (!!) before that finally arrived. Returning is not for free. (€15 if you want to send it back).
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 10/10/2022
Shipment tracking page is a bit confusing, but otherwise everything was fine.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 19/08/2022
Everything is fine unless size. All my friends thought I had to wear XS but It is too small to me actually. I felt so bad.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 14/09/2022
Leotards are good, but shipment has been done very late.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 01/09/2022
Sizing is so far off. Shameful.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our ELINE. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/08/2022
The order took over two months to receive. The quality of the material is great, but it runs extremely small and I had to size up significantly. Also, the leotard goes really high on the hips.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 24/09/2022
Unfortunately the size was way too small for my 7 year old. The leotard looked like it would fit 4 year olds. Hopefully we will be able to return the product. Also it took so long (around 3-4 weeks) to arrive.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our CANDIDE. Regarding the time of delivery, we have noted that for this order you have been delivered 2 weeks after having placed your order. Don't hesitate to contact our customer service [email protected] for any further information or question. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 22/09/2022
Terrible. I haven’t reviewed anything! Ordered over a month ago! Two weeks ago I got a notice stating a shipping label had been printed and PART of my order was on its way… never came, when I track that shipping label it is still stating that it was created and hasn’t left facility… don’t think I’ll order from them again. Now I need to track down an actual human to get a refund but I can’t get anyone on the phone!
Response from Wear Moi
Dear Customer,
Thank you to send us your comments. We have responded well to your various feedback. Customer service has already contacted you by email to provide you with solutions to your questions. We are sorry for the inconvenience caused and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/09/2022
gorgeous products, sometimes shipping takes longer than I wished
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/08/2022
Easy to order, and accuracy of the fitting chart but rather slow (6 weeks) to receive order. Excellent quality of the product.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 16/09/2022
I wasn't quite pleased with Wearmo's delays in shipment dates for my previous orders.
Response from Wear Moi
Dear customer,
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The time of shipment from the factory to the facilities in IL, USA is often extended. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2022
perfect and fast
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V
Verified Buyer
Rating: 3 out of 5
following a purchase from 17/09/2022
Delivery was substantially delayed once again (on top of a initial delivery date that was already well after purchase). This makes buying at Wear Moi very unreliable.
Response from Wear Moi
Dear customer,
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. In this case, your order have shipped from the factory 3 days after the order has been placed as the items were in stock. During the shipment to our facilities in France, the parcels have been hold 4 open days more than the usual time before they get released. These kind of situation are really very exceptionnal. We work close with our carrier to avoid these delay. Please accept our sincere apologies for the inconvenience caused. We hope to earn your trust again with a future order. We will do our best to serve you better.
Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2022
Product search could be improved. By adding more criteria to refine the search.
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V
Verified Buyer
Rating: 1 out of 5
following a purchase from 07/09/2022
first of all, I cannot evaluate something that I did not receive, the order was forgotten or lost, the amount paid was not returned, as a result... it cannot be an evaluation on the subject
Response from Wear Moi
Dear Customer,
Thank you for taking the time to write to us about your order. We are sorry that we did not meet your expectations.
Once the parcels have been delivered to our carrier, we are together subject to hazards beyond our control. These are exceptional, please accept our most sincere apologies for the inconvenience caused. We hope to regain your trust in a future order. We will do our best to serve you better.
For the refund, the customer service will contact you by e-mail because it was made the day you requested it.
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 20/09/2022
Good so far but i cant return on of the purchase i did.
Response from Wear Moi
Dear customer,
Your opinion is important to us, thank you for taking the time to share your review.
As indicated on our sales terms, we take great care in the design and manufacture of our products, and processing of customer orders. However, shall you be unsatisfied, all returns must be return within 30 days of receipt. Returns are authorized only if the items are unworn, in the original packaging, and have not been washed.
If the conditions are met, we invite you to complete and fill the return procedure at the end of the invoice,
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/09/2022
The parcel arrived one month after the purchase. Several emails trying to find where the parcel was.
Response from Wear Moi
Dear customer,
Your opinion is important to us, thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience.
Your parcel was ready to leave the factory 2 days after you have placed your order, as the items was in stock.
Unfortunately, the delivery address you had enter at the moment of the order was not correct.
It has created confusion, and the parcel have been hold at the factory.
We thank you to make sure that the addresses entered are correct to avoid any shipment issues.
Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/09/2022
I haven't received the conrad t-shirt yet.
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Response from Wear Moi
Dear Customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback regarding shipping to improve the quality of our service. Our customer service has informed you that the shipment of your order has been postponed to 28/10. However, your order is currently being prepared. We apologize for this inconvenience. We will do our best to provide you with greater satisfaction in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 10/09/2022
Good costumer service and efficiency.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/09/2022
Delivery too late
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Response from Wear Moi
Dear customer, Thank you for taking the time to share your review. We are very sorry to hear that your experience did not live up to your expectations. Regarding our delivery times, a standard delivery is estimated between 3 and 5 weeks. As Wear Moi is constantly striving to improve, we would like to take your feedback on our delivery times into consideration. Once again, please accept our sincerest apologies for any inconvenience caused. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/07/2022
Items were out of stock, the estimated shipping date was accurate and was advised of later shipping for one item. Once items were available shipping was very fast.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 01/09/2022
Customer service was exceptional however the leotards are oddly sized.
Response from Wear Moi
Dear customer, Your opinion matters! Thank you for sharing your review. We appreciate your compliments about our customer service. Our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/09/2022
Wear moi makes absolutely beautiful products but their order fulfillment process is rather slow. They give you an estimated ship date when you place your order, but this latest order took about a week pst that date to actually ship. I wish it was a little faster getting items to you. Generally I am pleased once the items do arrive, I just wish it were a faster process.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 16/08/2022
Functional & beautiful design. The dance wear is professional & high quality. I had to email inquiring about tracking but they wrote back promptly and were very helpful.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 26/08/2022
It took over two weeks to get my order. When I tried to order something else from the outlet site it did not let me place an order.
Response from Wear Moi
Dear customer, Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. Our standard delivery time is estimated between 3 to 5 weeks. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience and we will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 29/08/2022
The styles of leotards are beautiful but some models completely run small for the average girls with average weight and height for their ages.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 21/08/2022
I recently bought a black leotard (Calla) that won't stop bleeding ink and staining my tights. I bought an adult large pullover sweater that fits a 12-year-old. The pants were okay, but I know I won't wear them. Thank you for caring!
Response from Wear Moi
Dear customer, Thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 19/08/2022
The sizing is way off. Had to return both leotards.
Response from Wear Moi
Dear customer, Your opinion matters! Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our EMELINE leotard. We apologize once again for the inconvenience and hope to earn your trust again with a future order. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 19/08/2022
Strange fit for one od the leotards - way too big
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 11/08/2022
the website was okay. I ordered new tights, because I had the Alban tights before and I really like those. Not really satisfied with the profucts, because the sizes really didn’t match with my Alban tights and therefore I can’t use the Malcom tights.
The package arrived quickly.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We are sorry our products did not meet your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/06/2022
I love their products. Everything I've order from them has been great. The only thing that I wish was better is shipping time. One of my orders didn't get shipped for about 6 weeks, which can make it hard if you need a product fast.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/08/2022
Shipping is slow, but the quality of products is great
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 27/07/2022
The shipment never arrived
Response from Wear Moi
Dear customer, Your opinion is important to us, thank you for taking the time to share your review. We are sorry your experience was not what you expected. Our transporter informs us that your package has been returned to us. As soon as we receive the package, our customer service will contact you to confirm if you want an exchange or refund. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 16/07/2022
Ordering straight from Wear Moi can be frustrating for how long shipping takes, and the information given for shipping is very rarely clear. They eventually come through, but it's not customer friendly.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
Delivery in time with the scheduled dates. Very nice and good quality items.
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 07/07/2022
The products weren't shipped on the day I was told they will, and also after I received a message that it was shipped, it took days until it was moving, not to mention delivered to us. When I contacted the support I didn't get straight answers (bad support). I'm very frustrated with this store, and not sure If I'll order again (although we love the products).
Response from Wear Moi
Dear customer, Thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. Unfortunately there was a problem with our transporter UPS, which explains why your delivery was delayed. We are sorry for the inconvenience that was beyond our control and hope to earn your trust again with a future order. We will do our best to serve you better. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 01/06/2022
I placed my order of one leotard and one skirt that my daughter needed for summer intensive. When placing my order the ship date was in early June. After placing the order the confirmation date had changed and it had a ship date of July 18, but that wasn't even honored. The items arrived around July 29 (summer intensive was over). I was excited about the promotion with the order of a a free Black Large dance bag (Product DIV95) but instead we only received a tiny cheap swag bag with the wear moi label like you get for free shopping at a dance store.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. We are taking your feedback about shipping in consideration. Please accept our sincere apologies for the inconvenience caused. Our marketing team will contact you shortly about the mistake with the DIV95 bag. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 30/05/2022
The leotards are beautiful; the communication was horrid. Shipping was over two months with no explanation even when I inquired with customer service.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 16/07/2022
Our friends ordered size 6/8 for their 6 yo and your product is so small, I was told to not waste my time and order 8/10 for my 5 yo. You should let your customers know that the size runs small. In addition, I put in the 10% code and it was not honored. When I asked, I received an email stating I have 10% refund, but the attachment came stated the same amount as original. It just has not been easy.
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