Customer reviews of Wear Moi

First we had problems contacting the company, we sent emails in July, we got reply in August, the point shoes could be sent in the middle of September and at the end they were postponed for the October. Not sure why. We had to give up of the point shoes because this was very late for us.

The quality is ok, but the service is poor, first it charges shipping, and it says free return but it doesn't include the shipment. very inconvenient.

It took a very long time to receive the order. I think about a month went by between the order and receiving the item

Package lost by TNT FedEx. At €10 shipping fee (when a Colissimo costs €6), that's expensive for not receiving your packages.

No VAT deduction and the payment of the customs duty upon arrival is added. That makes the order expensive!

it took a really longg time for the delivery.

A lot of customs fees, over 50% of the product value!

I ordered the Faustine in azul Blue and the colour was not as expected. I returned it on my own costs and didn’t receive back the money.

The products are of good quality but the sizes are absurd! A leotard for 12-14 years is far too small for the 8-year-old girl who wears size 10... and returns are at our expense, which I find unreasonable when the brand sizes so poorly and is so out of touch! Let's not talk about the carrier chosen by the brand, TNT, which is a real joke (except that it's anything but funny): four so-called unsuccessful attempts (even though I was at home and he never rang the bell), a whole story to retrieve the package late... but I willingly admit that if the carrier is a disaster, the Wearmoi service did its best to resolve the situation by rescheduling a delivery. Nevertheless, all this means that I will not repurchase.

I eNt change the size of 2 dance belt. How I can do this? Thanks

TNT transport is null, does not go to the scheduled delivery location and gives a pickup location for the product that must suit him.

The products are of good quality but expensive. However, there is no possibility to return items that do not fit in-store. They must be sent back and then you have to wait a certain time before the refund. In the meantime, I have to go back to the store to repurchase the item in the right size, knowing that I have not received the refund for the first one.

My order was late more than month

The custom leotard feels very good, looks okay. The top is a light fabric, the bottom half is dark blue. They decided to sew the whole side seam with a light thread, which shows horribly when I wear it. The delivery took forever, but they did inform me about it, this time. It was still quite a lot longer than their second guess. Order about 4 months before you need it!

The size maillot was again wrong. Insted of a M you send me for second time an XS

Returned a product that wasn't a fit, after two weeks still no return of funds.

Quality product and well packaged but the delays are long. Shipment 8 days after the order. Then I had to make a return. The package was received by the brand but 20 days later, I am still waiting for the refund. I don't think I will order online again.

Hello, a leotard was defective, with holes, I have made the complaint twice but have not yet received a response

Returns are at the customer's expense while the sizes of the shoes vary greatly from one model to another. Without precise information on the website ...

Very nice leotards, but the size chart isn't right. I ended up with 2 leotards that were slightly too big for me. And extremely long delivery

The article was too small.

Package received promptly. Unfortunately, the fabric had some tears and a stain.

Website is extremely slow and the delivery takes way too long.

Got soled an item wear moi didn’t have and it took them a month to tell me that I would not be able to get it. The customer service was very nice and friendly and offered a discount. I got my other items which I am very happy about.

Delivery too long

Purchase of a top in M and in the package an S not top ....

Almost 3 months to receive my order and no commercial gesture at the end. Deplorable!!!

Delivery time almost a month...very long...and my leggings had holes after the 2nd use...disappointed. The other items are of good quality

Shiping to long. 4 weeks is to long… To Lithuania.

2 months to receive an order! When I called to find out more, I didn't even get a commercial offer for a next purchase, given the insane delays in receiving my order. I was already dissatisfied with my previous order, because the sizes displayed on the site didn't correspond at all to the product, and I had to return the parcel (at my expense) to receive a larger size, again with high delivery costs. I placed these orders at the request of the Paris Conservatoire, but I might as well tell you that I take it upon myself to inform the teachers of the difficulties in obtaining the requested outfits, hoping therefore not to have to go through Wear Moi again for my daughter's next leotard. I know I'm not the only parent unhappy with their Wear Moi order (deliveries too long and/or leotard size problems).

Orders take far too long to arrive and the timing messaging is unclear, bordering on the dishonest. After recently placing my order (undiscounted) a large discount was offered, too late for me of course. Before, I was offered birthday gifts that were not gifts at all but merely imaginary marketing nonsense. Its a pity as the product itself is good if overpriced.

Very slow shipping

Out of stock, part of my order placed on 23/10 will not be delivered until after December 27. These are the outfits for the students in my dance school, many of whom are new and eagerly awaiting their tunics. I have around twenty items that will be waiting more than 2 months!

The tnt partner gives no information. My parcel was dropped off at a relay without notifying me. It went back to the sender. This is the 2nd time (((

I was very much disappointed by the communication in which Wear Moi cancelled my order, after more than one month! I found it very disrespectful, they could have told me straight away that those items were not available, instead of letting me wait for more than one month, and I could have chosen a different size without any problem. If I knew, I would have cancelled the complete order, it was a present, and I have been waiting for so long! I would not have expected such behavior after so many days, they even sent me emails telling me that the order had been shipped. Why this contradictory communication? I am very sorry for this situation. I placed other orders in the past, but I never had so much delay and similar problems. Rosalba +393284860246

The products appear to be of good quality, but the dance shoes are really too small, I am forced to buy another pair.

The navigation with a mobile phone is a bit difficult, it is not as easy as with a computer.

shipping took too long and missed an important event because of it even though it was ordered on time

I didn’t receive anything. Still
Waiting for it.
I will not recoment this business to anyone.

Very bad, we are extremely disappointed with the service and are still waiting for the arrival of my daughters leotards, despite chasing up many times and ordering these at the beginning of August they have still not arrived. Please advise when this will be, she is the only one in the class having to wear other leotards.
Thank you
Kelly