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R
Rating: 4 out of 5
good product quality. beautiful leotards
Customer reviews of Wear Moi
Trust Attestation
4,4
/5
Overall rating: 4,4 out of 5
Based on 1 082 published reviews
Summary of reviews
The online store Wear Moi consistently delivers a positive experience for customers, highlighted by the excellent quality of their products. Many shoppers have noted that items such as leotards and men's tights fit perfectly and are made from quality materials, with vibrant colors that are particularly appreciated. The delivery service is generally reliable, with several customers mentioning that their orders arrived quickly and in good condition.
Reviews 1, 2 and 4 stars
Reset filtersL
Rating: 1 out of 5
I never received the parcel
Translated reviews
Response from Wear Moi
Dear Customer, Thank you for taking the time to write to us about your order. Your parcel was dispatched by TNT in mid-June. TNT returned your parcel to us yesterday, and customer service has been in contact with you. Following your request, we proceeded with the refund today. We regret that you were not 100% satisfied with your experience. We apologize for this inconvenience. We will do our best to improve your experience in the future.
Sincerely, the Wear Moi team.
Sincerely, the Wear Moi team.
B
Rating: 1 out of 5
The delivery time was too long. We needed one of the items for the Nervi festival of the YAGP gala.
F
Rating: 4 out of 5
Easy ordering, on-time delivery!
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B
Rating: 2 out of 5
so so
Response from Wear Moi
Dear customer,
Our emails should have crossed.
Thank you for taking the time to write to us about your order. We are sorry our products did not meet your expectations. Our customer service will write you to have more detals about your feeling and proceed to quality controls. Please accept our sincere apologies for the inconvenience caused. We hope to earn your trust again with a future order. We will do our best to serve you better.
Sincerely, the Wear Moi team.
Our emails should have crossed.
Thank you for taking the time to write to us about your order. We are sorry our products did not meet your expectations. Our customer service will write you to have more detals about your feeling and proceed to quality controls. Please accept our sincere apologies for the inconvenience caused. We hope to earn your trust again with a future order. We will do our best to serve you better.
Sincerely, the Wear Moi team.
N
Rating: 2 out of 5
Full order couldn’t be delivered in time, communication was terrible
S
Rating: 4 out of 5
Very easy to order. I would rather prefer to have short deliver period.
F
Rating: 4 out of 5
i was very satisfied with this order. i wish the fabric was thicker around the chests area for more support. i found the material to be see through.
B
Rating: 4 out of 5
In general, I love all the leotards and clothes but I’m disappointed with the custom made leotard. Please check my review about this item.
V
Rating: 4 out of 5
good
V
Rating: 4 out of 5
Wear Moi is my favorite dance clothing company. The quality and designs are excellent. As an older adult dancer, I would like to see more styles that provide more coverage. I took off one star because the site is often difficult to navigate.
A
Rating: 4 out of 5
Delivery is pretty quick, at least at this time of year. The only problem is that the actual delivery status is not synchronized with the order history display in the personal space.
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V
Rating: 4 out of 5
Loved the products but had to wait quite a while.
A
Rating: 4 out of 5
A little delay in processing the order but the delivery arrived safely.
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V
Rating: 2 out of 5
Top half of the leotard was far larger than advertised - the sleeves hung like a baggy tshirt.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Following the other message you have published, we have already get in contact with you. We are sorry for the inconvenience. Sincerely, the Wear Moi team.
Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Following the other message you have published, we have already get in contact with you. We are sorry for the inconvenience. Sincerely, the Wear Moi team.
A
Rating: 4 out of 5
the site is easy, the delivery is fast, the service is good, if you have any doubts, the staff solves them.
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V
Rating: 4 out of 5
Runs a bit big in the chest
V
Rating: 4 out of 5
The Lavande is a beautiful leotard and is beautifully made. I will say however that the large is a little tight which surprised me because the large Felicite fits perfectly.
V
Rating: 4 out of 5
Delivery is slow. You just wait.
V
Rating: 4 out of 5
Ordering was easy and the order came on the expected day.
V
Rating: 2 out of 5
Navigating the site was easy enough, but the turn around time was too long. I did not receive my skirt for 2 weeks and the tracking information was never up to date.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. The estimated shipment date indicated on order confirmation was from January 13th, and regarding the tracking number the parcel has been delivered on January 19th. We regret that you were not 100% satisfied with your experience. Sincerely, the Wear Moi team.
Thank you for taking the time to write to us about your order. The estimated shipment date indicated on order confirmation was from January 13th, and regarding the tracking number the parcel has been delivered on January 19th. We regret that you were not 100% satisfied with your experience. Sincerely, the Wear Moi team.
V
Rating: 2 out of 5
Order came with a big delay.
Also, it’s really expensive to send order back, because that costs 20€ ( order was ~70) so there is no rational reason to do that. Really bad experience this time. Especially delayed delivery…
Also, it’s really expensive to send order back, because that costs 20€ ( order was ~70) so there is no rational reason to do that. Really bad experience this time. Especially delayed delivery…
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. Your order confirmation indicated an estimated shipment date from January 11th, and at this date TNT had already collected your parcel and was on its way. We confirm that accordingly to the sales terms, customer is responsible for all return shipping fees. We regret that you were not 100% satisfied with your experience.
Sincerely, the Wear Moi team.
Thank you for taking the time to write to us about your order. Your order confirmation indicated an estimated shipment date from January 11th, and at this date TNT had already collected your parcel and was on its way. We confirm that accordingly to the sales terms, customer is responsible for all return shipping fees. We regret that you were not 100% satisfied with your experience.
Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
Delivered exactly within the advised period. However, ribbons were not included although it was verified that they were.
V
Rating: 2 out of 5
Sizes not as expected
Response from Wear Moi
Dear Customer,
Thank you for taking the time to write to us about your order. We are sorry that we did not meet your expectations. As stated in response to your previous comment: Wear Moi is always looking for ways to improve, so your feedback is important to us. Our size chart is accessible on each product page and will help you choose the size that suits you best. We take note of your comments regarding the sizing of our JURKA. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
Thank you for taking the time to write to us about your order. We are sorry that we did not meet your expectations. As stated in response to your previous comment: Wear Moi is always looking for ways to improve, so your feedback is important to us. Our size chart is accessible on each product page and will help you choose the size that suits you best. We take note of your comments regarding the sizing of our JURKA. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
A
Rating: 1 out of 5
Delivery took almost 2 months, and for the price we could have expected more respect. One of the worst service
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Response from Wear Moi
Dear Customer, Thank you for taking the time to share your review. As indicated on your order confirmation, the items should have been shipped on December 16. The two items ordered were shipped separately: the first on December 23 and the second on December 27. Please accept our sincere apologies for any inconvenience caused. We hope to earn your trust again for a future order, and will do our best to satisfy you even more. Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
Good, however performance of website is slow - loading pictures takes too long
V
Rating: 4 out of 5
Delivery took long.
V
Rating: 4 out of 5
I love the goods i purchased, the delivery a little bit slow and one item didn't arrive so i had to ask twice, however it's all ok because it was black friday sale season and all the items arrived at last.
V
Rating: 4 out of 5
Very accurate regarding sending the order. On the downside, I don’t understand how you can order something online and once you have even paid for it they tell you it’s out of stock. You should revise your available products more often.
V
Rating: 4 out of 5
Good quality leotards but shipping is slow because products have to be shipped from another country (Tunisia I believe). Good customer service.
V
Rating: 4 out of 5
It came a little late but no worries. It was well packed and everything
A
Rating: 4 out of 5
Very long delivery time but it was worth the wait!!!!
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A
Rating: 2 out of 5
Most of the items could not be delivered.
The adult leotard is very badly cut and the children's leotard is very small. Very disappointed with this order...
Translated reviews
The adult leotard is very badly cut and the children's leotard is very small. Very disappointed with this order...
Response from Wear Moi
Dear Customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. As we explained in the previous comment: the order concerned was placed during Black Friday on Outlet items, and despite the attention we pay to our stock, there are sometimes discrepancies. We have sent you an email to inform you that we were unable to complete your order and have proceeded to refund the products concerned.
Regarding your comments on the cuts of the various products, as we have not yet received any returns for these items, customer service will contact you. We apologize for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
Regarding your comments on the cuts of the various products, as we have not yet received any returns for these items, customer service will contact you. We apologize for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
A
Rating: 4 out of 5
Very good, but it's not always easy to return to the previous page.
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V
Rating: 4 out of 5
I love this brand and this leotard, the only problem I found is that I always get Size small and always fit me perfectly but for this leotard I found the shoulders a little big for me.
A
Rating: 1 out of 5
Shall I go through the history of this order, which almost never arrived? 1] I wanted to buy the Lavande and Felicity leotards for a workshop in Brussels on December 10 and 11, but Felicity couldn't be shipped for three weeks (dream on - hello impulse buying)... So I only ordered Lavande (and paid the shipping costs)... The training weekend is over... Still no new leotard! I end up calling WearMoi... I learn that my address doesn't exist... No, in fact, it was misspelled by the sender. TNT, the most dishonest of carriers, leaves it in the wild. AND NOBODY CALLS ME!!! What's the point of leaving our phone !!!!! Anyway, the leotard is reshipped and eventually arrives. As for the "commercial gesture" in compensation, it amounts to 10% on a future order. We're dreaming... I'm still waiting for an apology call from WearMoi management, and not just from the young woman on the hotline, who had nothing to do with it. Thanks in advance.
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V
Rating: 1 out of 5
Never received the package.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. The customer service will contact you. We are sorry for the inconvenience. We will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. The customer service will contact you. We are sorry for the inconvenience. We will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
Would have liked to have more specific updates about progress and delivery of our purchase.
V
Rating: 4 out of 5
The product is great but the delivery took long time.
V
Rating: 4 out of 5
I would say "excellent" if the time of the order shiuld be more quick