Customer reviews of Wear Moi

Delivery took almost 2 months, and for the price we could have expected more respect. One of the worst service

Good, however performance of website is slow - loading pictures takes too long

Delivery took long.

I love the goods i purchased, the delivery a little bit slow and one item didn't arrive so i had to ask twice, however it's all ok because it was black friday sale season and all the items arrived at last.

Very accurate regarding sending the order. On the downside, I don’t understand how you can order something online and once you have even paid for it they tell you it’s out of stock. You should revise your available products more often.

Good quality leotards but shipping is slow because products have to be shipped from another country (Tunisia I believe). Good customer service.

It came a little late but no worries. It was well packed and everything

Very long delivery time but it was worth the wait!!!!

Very good, but it's not always easy to return to the previous page.

the product is beautiful… that’s why i still purchase it… but, it takes a long time for it to arrive. i ordered in early november f and my order arrived almost 6 weeks later…

I love this brand and this leotard, the only problem I found is that I always get Size small and always fit me perfectly but for this leotard I found the shoulders a little big for me.

Shall I go through the history of this order, which almost never arrived? 1] I wanted to buy the Lavande and Felicity leotards for a workshop in Brussels on December 10 and 11, but Felicity couldn't be shipped for three weeks (dream on - hello impulse buying)... So I only ordered Lavande (and paid the shipping costs)... The training weekend is over... Still no new leotard! I end up calling WearMoi... I learn that my address doesn't exist... No, in fact, it was misspelled by the sender. TNT, the most dishonest of carriers, leaves it in the wild. AND NOBODY CALLS ME!!! What's the point of leaving our phone !!!!! Anyway, the leotard is reshipped and eventually arrives. As for the "commercial gesture" in compensation, it amounts to 10% on a future order. We're dreaming... I'm still waiting for an apology call from WearMoi management, and not just from the young woman on the hotline, who had nothing to do with it. Thanks in advance.

The customer experience is correct. The only point for improvement is that the shipping date I was given was not respected. My order was shipped several days later.

Never received the package.

Would have liked to have more specific updates about progress and delivery of our purchase.

The product is great but the delivery took long time.

I would say "excellent" if the time of the order shiuld be more quick

I’m very disappointed because I ordered a black leotard that was available at the time of order, so paid for it. After a month I was emailed that the item was out of stock and discountinued. So waiting more than a month for delivery is already not a good service and being told that wasn’t available after a month is even worst! I have recently saw online the leotard through a different seller but full price and only few available - they didn’t had it before!!!
Quality of items is really good but very disappointed with service and communication
Thank you
Kind Regards

Navigation was not to hard, even for a dyslexic such as me. Delivery with tracking # could be more improved, and customer service is good.

Price is good but shipping time is long

I love their dance wear. I wish there were more larger sizes and sometimes things fray at the seams. That's the reason I didn't give 5 stars.

The shipping took soo long!

Nice website, high postal and returning costs

They changed their sizing chart so it was too big for me.

Takes a long time for shipping.

I never got my order

I think the Wear Moi products are exceptionally good! Great style, amazing quality. My problem is with the shipping and delivery of our orders. The order ship dates get pushed back on a regular basis, and it is months sometimes before we receive our order.

I find the delivery times far too long,

Product was on backorder by several months, but service was fine otherwise.

We live US military base oversesas but WearMoi does not ship to APO address via USPS. We have to use forwarder which costs us extra money.

Very good site but order really very long to arrive (more than a month and a half)

The shipping time took almost two months to arrive.

The first order arived within 2 weeks, but we needed a larger size. We had to wait another 6 weeks (!!) before that finally arrived. Returning is not for free. (€15 if you want to send it back).

Shipment tracking page is a bit confusing, but otherwise everything was fine.

Everything is fine unless size. All my friends thought I had to wear XS but It is too small to me actually. I felt so bad.

Leotards are good, but shipment has been done very late.

Sizing is so far off. Shameful.

The order took over two months to receive. The quality of the material is great, but it runs extremely small and I had to size up significantly. Also, the leotard goes really high on the hips.

Terrible. I haven’t reviewed anything! Ordered over a month ago! Two weeks ago I got a notice stating a shipping label had been printed and PART of my order was on its way… never came, when I track that shipping label it is still stating that it was created and hasn’t left facility… don’t think I’ll order from them again. Now I need to track down an actual human to get a refund but I can’t get anyone on the phone!

gorgeous products, sometimes shipping takes longer than I wished