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V
Rating: 3 out of 5
The styles of leotards are beautiful but some models completely run small for the average girls with average weight and height for their ages.
Customer reviews of Wear Moi
Trust Attestation
4,4
/5
Overall rating: 4,4 out of 5
Based on 1 128 published reviews
Summary of reviews
Wear Moi consistently delivers reliable service with fast, well-packaged orders and a dependable size guide that helps customers achieve a good fit. Customers highlight strong product quality across a range of items, including leotards, tights, slippers, and dance shoes, noting durable materials, comfort, and vibrant designs. The delivery experience is generally praised for accuracy and timely arrival, with many mentioning easy communication from the Wear Moi team and successful, smooth fulfillment. The store’s customer service and product variety, including dedicated options for men and custom pieces, are frequently admired for supporting dancers’ needs and preferences.
Reviews 1 and 3 stars
Reset filtersV
Rating: 3 out of 5
I recently bought a black leotard (Calla) that won't stop bleeding ink and staining my tights. I bought an adult large pullover sweater that fits a 12-year-old. The pants were okay, but I know I won't wear them. Thank you for caring!
Response from Wear Moi
Dear customer, Thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
Strange fit for one od the leotards - way too big
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
the website was okay. I ordered new tights, because I had the Alban tights before and I really like those. Not really satisfied with the profucts, because the sizes really didn’t match with my Alban tights and therefore I can’t use the Malcom tights.
The package arrived quickly.
The package arrived quickly.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We are sorry our products did not meet your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 1 out of 5
The shipment never arrived
Response from Wear Moi
Dear customer, Your opinion is important to us, thank you for taking the time to share your review. We are sorry your experience was not what you expected. Our transporter informs us that your package has been returned to us. As soon as we receive the package, our customer service will contact you to confirm if you want an exchange or refund. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
Ordering straight from Wear Moi can be frustrating for how long shipping takes, and the information given for shipping is very rarely clear. They eventually come through, but it's not customer friendly.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 1 out of 5
I placed my order of one leotard and one skirt that my daughter needed for summer intensive. When placing my order the ship date was in early June. After placing the order the confirmation date had changed and it had a ship date of July 18, but that wasn't even honored. The items arrived around July 29 (summer intensive was over). I was excited about the promotion with the order of a a free Black Large dance bag (Product DIV95) but instead we only received a tiny cheap swag bag with the wear moi label like you get for free shopping at a dance store.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. We are taking your feedback about shipping in consideration. Please accept our sincere apologies for the inconvenience caused. Our marketing team will contact you shortly about the mistake with the DIV95 bag. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
The leotards are beautiful; the communication was horrid. Shipping was over two months with no explanation even when I inquired with customer service.
V
Rating: 3 out of 5
Our friends ordered size 6/8 for their 6 yo and your product is so small, I was told to not waste my time and order 8/10 for my 5 yo. You should let your customers know that the size runs small. In addition, I put in the 10% code and it was not honored. When I asked, I received an email stating I have 10% refund, but the attachment came stated the same amount as original. It just has not been easy.
V
Rating: 1 out of 5
Terrible never again. Go absolutely anywhere else. Patronising ignorant support.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. Could you tell us more about your experience? How can we improve to satisfy you better? We would like to have your feedback to improve the quality of our service. In the meantime, please note that we are here to help you in any way possible. Feel free to contact us by e-mail at [email protected] . Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
The delivery took about 6 weeks. One of the items was out of stock, which was disappointing. Overall, however, we love Wear Moi and everything they make.
V
Rating: 1 out of 5
One month on and still hoping to receive my order. Disgusting.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. We are taking your feedback about shipping in consideration. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
The website loads too slow, truly too slow. The shipping is also too slow.
V
Rating: 3 out of 5
Shipping from this website takes an inordinate amount of time. Allow for three months, more or less.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
The sizes run extremely small. Otherwise, it’s a beautiful color and material.
A
Rating: 3 out of 5
There are no consumer reviews or return policies.
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Response from Wear Moi
Dear customer, Thank you for taking the time to share your experience following your purchase. Your opinion is very important to us. With a view to continuous improvement, we have very recently undertaken the project of setting up consumer reviews! You can find them by clicking here: https://www.avis-verifies.com/avis-clients/wearmoi.com. As for our returns policy, you'll find all the information you need in our general terms and conditions of sale on our website: https://wearmoi.com/fr/content/18-conditions-de-ventes-com. We would like to thank you for your feedback and apologize for any inconvenience caused. Sincerely, the Wear Moi team.
A
Rating: 3 out of 5
Order collected 6 months late
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V
Rating: 1 out of 5
Unfortunately the order was incomplete. After a couple of months from the order date I recived only 1 item of the 2 I ordered (the skirt but not the leotard). Now I’m leaving and I hope the customer service will help me sending it to my new address, since I need it in maximum a couple of week. I didn’t expect so many problems.
Response from Wear Moi
Dear customer, Your opinion is important to us, thank you for taking the time to share your review. We are sorry your experience was not what you expected. Our customer service will contact you shortly to confirm your new address, and your estimate delivery date. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
This last order took a really long time to fulfill with no communication from Wear Mois as to the reason.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. Please note that our standard delivery time is estimated between 3 and 4 weeks. Our team is taking your comment in consideration in order to improve the quality of our service. We are sorry your experience was not up to your expectations. Sincerely, the Wear Moi team.
V
Rating: 1 out of 5
I STILL have NOT received this white ballet sweater and am waiting to hear a status update!
Response from Wear Moi
Dear customer, Thank you for taking the time to share your review. We are sorry your experience was not up to your expectations. Our standard delivery time is estimated between 3 and 4 weeks. In addition, your order confirmation email indicates a delivery date. When the package was shipped, you should have received an email (to the address we have on file) with the tracking number. Our customer service will contact you shortly to confirm all of the above. We apologize once again for the inconvenience caused. Sincerely, the Wear Moi team.
A
Rating: 3 out of 5
Beautiful site, but children's leotards are hard to find.
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