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A
Rating: 4 out of 5
perfect and fast
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Customer reviews of Wear Moi
Trust Attestation
4,4
/5
Overall rating: 4,4 out of 5
Based on 1 082 published reviews
Summary of reviews
The online store Wear Moi consistently delivers a positive experience for customers, highlighted by the excellent quality of their products. Many shoppers have noted that items such as leotards and men's tights fit perfectly and are made from quality materials, with vibrant colors that are particularly appreciated. The delivery service is generally reliable, with several customers mentioning that their orders arrived quickly and in good condition.
Reviews 2, 3 and 4 stars
Reset filtersV
Rating: 3 out of 5
Delivery was substantially delayed once again (on top of a initial delivery date that was already well after purchase). This makes buying at Wear Moi very unreliable.
Response from Wear Moi
Dear customer,
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. In this case, your order have shipped from the factory 3 days after the order has been placed as the items were in stock. During the shipment to our facilities in France, the parcels have been hold 4 open days more than the usual time before they get released. These kind of situation are really very exceptionnal. We work close with our carrier to avoid these delay. Please accept our sincere apologies for the inconvenience caused. We hope to earn your trust again with a future order. We will do our best to serve you better.
Sincerely, the Wear Moi team.
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. In this case, your order have shipped from the factory 3 days after the order has been placed as the items were in stock. During the shipment to our facilities in France, the parcels have been hold 4 open days more than the usual time before they get released. These kind of situation are really very exceptionnal. We work close with our carrier to avoid these delay. Please accept our sincere apologies for the inconvenience caused. We hope to earn your trust again with a future order. We will do our best to serve you better.
Sincerely, the Wear Moi team.
A
Rating: 4 out of 5
Product search could be improved. By adding more criteria to refine the search.
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V
Rating: 3 out of 5
Good so far but i cant return on of the purchase i did.
Response from Wear Moi
Dear customer,
Your opinion is important to us, thank you for taking the time to share your review.
As indicated on our sales terms, we take great care in the design and manufacture of our products, and processing of customer orders. However, shall you be unsatisfied, all returns must be return within 30 days of receipt. Returns are authorized only if the items are unworn, in the original packaging, and have not been washed.
If the conditions are met, we invite you to complete and fill the return procedure at the end of the invoice,
Sincerely, the Wear Moi team.
Your opinion is important to us, thank you for taking the time to share your review.
As indicated on our sales terms, we take great care in the design and manufacture of our products, and processing of customer orders. However, shall you be unsatisfied, all returns must be return within 30 days of receipt. Returns are authorized only if the items are unworn, in the original packaging, and have not been washed.
If the conditions are met, we invite you to complete and fill the return procedure at the end of the invoice,
Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
The parcel arrived one month after the purchase. Several emails trying to find where the parcel was.
Response from Wear Moi
Dear customer,
Your opinion is important to us, thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience.
Your parcel was ready to leave the factory 2 days after you have placed your order, as the items was in stock.
Unfortunately, the delivery address you had enter at the moment of the order was not correct.
It has created confusion, and the parcel have been hold at the factory.
We thank you to make sure that the addresses entered are correct to avoid any shipment issues.
Sincerely, the Wear Moi team.
Your opinion is important to us, thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience.
Your parcel was ready to leave the factory 2 days after you have placed your order, as the items was in stock.
Unfortunately, the delivery address you had enter at the moment of the order was not correct.
It has created confusion, and the parcel have been hold at the factory.
We thank you to make sure that the addresses entered are correct to avoid any shipment issues.
Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
Good costumer service and efficiency.
A
Rating: 2 out of 5
Delivery too late
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Response from Wear Moi
Dear customer, Thank you for taking the time to share your review. We are very sorry to hear that your experience did not live up to your expectations. Regarding our delivery times, a standard delivery is estimated between 3 and 5 weeks. As Wear Moi is constantly striving to improve, we would like to take your feedback on our delivery times into consideration. Once again, please accept our sincerest apologies for any inconvenience caused. Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
Items were out of stock, the estimated shipping date was accurate and was advised of later shipping for one item. Once items were available shipping was very fast.
V
Rating: 3 out of 5
Customer service was exceptional however the leotards are oddly sized.
Response from Wear Moi
Dear customer, Your opinion matters! Thank you for sharing your review. We appreciate your compliments about our customer service. Our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
Wear moi makes absolutely beautiful products but their order fulfillment process is rather slow. They give you an estimated ship date when you place your order, but this latest order took about a week pst that date to actually ship. I wish it was a little faster getting items to you. Generally I am pleased once the items do arrive, I just wish it were a faster process.
V
Rating: 4 out of 5
Functional & beautiful design. The dance wear is professional & high quality. I had to email inquiring about tracking but they wrote back promptly and were very helpful.
V
Rating: 2 out of 5
It took over two weeks to get my order. When I tried to order something else from the outlet site it did not let me place an order.
Response from Wear Moi
Dear customer, Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. Our standard delivery time is estimated between 3 to 5 weeks. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience and we will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
The styles of leotards are beautiful but some models completely run small for the average girls with average weight and height for their ages.
V
Rating: 3 out of 5
I recently bought a black leotard (Calla) that won't stop bleeding ink and staining my tights. I bought an adult large pullover sweater that fits a 12-year-old. The pants were okay, but I know I won't wear them. Thank you for caring!
Response from Wear Moi
Dear customer, Thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 2 out of 5
The sizing is way off. Had to return both leotards.
Response from Wear Moi
Dear customer, Your opinion matters! Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our EMELINE leotard. We apologize once again for the inconvenience and hope to earn your trust again with a future order. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
Strange fit for one od the leotards - way too big
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
the website was okay. I ordered new tights, because I had the Alban tights before and I really like those. Not really satisfied with the profucts, because the sizes really didn’t match with my Alban tights and therefore I can’t use the Malcom tights.
The package arrived quickly.
The package arrived quickly.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We are sorry our products did not meet your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Rating: 4 out of 5
I love their products. Everything I've order from them has been great. The only thing that I wish was better is shipping time. One of my orders didn't get shipped for about 6 weeks, which can make it hard if you need a product fast.
V
Rating: 4 out of 5
Shipping is slow, but the quality of products is great
V
Rating: 3 out of 5
Ordering straight from Wear Moi can be frustrating for how long shipping takes, and the information given for shipping is very rarely clear. They eventually come through, but it's not customer friendly.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
A
Rating: 4 out of 5
Delivery in time with the scheduled dates. Very nice and good quality items.
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V
Rating: 2 out of 5
The products weren't shipped on the day I was told they will, and also after I received a message that it was shipped, it took days until it was moving, not to mention delivered to us. When I contacted the support I didn't get straight answers (bad support). I'm very frustrated with this store, and not sure If I'll order again (although we love the products).
Response from Wear Moi
Dear customer, Thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. Unfortunately there was a problem with our transporter UPS, which explains why your delivery was delayed. We are sorry for the inconvenience that was beyond our control and hope to earn your trust again with a future order. We will do our best to serve you better. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
The leotards are beautiful; the communication was horrid. Shipping was over two months with no explanation even when I inquired with customer service.
V
Rating: 3 out of 5
Our friends ordered size 6/8 for their 6 yo and your product is so small, I was told to not waste my time and order 8/10 for my 5 yo. You should let your customers know that the size runs small. In addition, I put in the 10% code and it was not honored. When I asked, I received an email stating I have 10% refund, but the attachment came stated the same amount as original. It just has not been easy.
V
Rating: 2 out of 5
My package was mis-delivered, and I was supposed to receive a refund from WearMoi per one of their customer service representatives. I Never received refund.
I re-ordered the items and paid for them, since my daughter needs these items for her ballet classes. They still have not arrived. It has been 17 days since I ordered and paid.
I re-ordered the items and paid for them, since my daughter needs these items for her ballet classes. They still have not arrived. It has been 17 days since I ordered and paid.
Response from Wear Moi
Dear customer, Your opinion is important to us, thank you for taking the time to share your review. We are sorry your experience was not what you expected. Our customer service will contact you shortly to confirm your refund, and your estimate delivery date. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
The delivery took about 6 weeks. One of the items was out of stock, which was disappointing. Overall, however, we love Wear Moi and everything they make.
V
Rating: 4 out of 5
I’d love to see some more Leotards under wich one can wear a bra! Just a litte less deep cut in the back would be nice or just some additional cover over the back line.
V
Rating: 4 out of 5
Not 100% Good because delivery time is extremely long.
A
Rating: 4 out of 5
I'm very satisfied, but I always think it's a shame that orders aren't shipped until they're complete.
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V
Rating: 4 out of 5
We love the leotard and the price was excellent through the outlet. The shipping was slower than expected.
A
Rating: 2 out of 5
Very long delivery time.
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Response from Wear Moi
Dear customer, First of all, thank you for taking the time to share your review. We are very sorry to hear that your experience did not live up to your expectations. Regarding our delivery times, a standard delivery is estimated between 3 and 4 weeks. A delivery date is indicated in your order confirmation email. Please be assured that we have taken your feedback into account and apologize for any inconvenience caused. Sincerely, the Wear Moi team.
A
Rating: 4 out of 5
Order times are a little too long! The rest is fine!
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V
Rating: 4 out of 5
See star rating.
V
Rating: 4 out of 5
Great quality
Rather long delivery
Rather long delivery
V
Rating: 4 out of 5
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V
Rating: 3 out of 5
The website loads too slow, truly too slow. The shipping is also too slow.
V
Rating: 3 out of 5
Shipping from this website takes an inordinate amount of time. Allow for three months, more or less.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
A
Rating: 2 out of 5
The right size is way too small. My daughter is 13 and I took an xs and the size is way too small. I would have to return at my own expense and get a new size. That's a shame.
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Response from Wear Moi
Dear customer, First of all, we would like to thank you for taking the time to share your experience with us. Your opinion is important to us. We are sincerely sorry to hear that your experience did not live up to your expectations. About our sizes, we recommend that you refer to our sizing guide before ordering, so that you can choose the size that fits you best. Once again, we apologize for any inconvenience this may have caused you, and hope to regain your trust in our products for future orders. Sincerely, the Wear Moi team.
V
Rating: 3 out of 5
The sizes run extremely small. Otherwise, it’s a beautiful color and material.
A
Rating: 3 out of 5
There are no consumer reviews or return policies.
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Response from Wear Moi
Dear customer, Thank you for taking the time to share your experience following your purchase. Your opinion is very important to us. With a view to continuous improvement, we have very recently undertaken the project of setting up consumer reviews! You can find them by clicking here: https://www.avis-verifies.com/avis-clients/wearmoi.com. As for our returns policy, you'll find all the information you need in our general terms and conditions of sale on our website: https://wearmoi.com/fr/content/18-conditions-de-ventes-com. We would like to thank you for your feedback and apologize for any inconvenience caused. Sincerely, the Wear Moi team.