Customer reviews of Wear Moi

Trust Attestation
4,4 /5
Overall rating: 4,4 out of 5
Based on 1 128 published reviews

Summary of reviews

Wear Moi consistently delivers reliable service with fast, well-packaged orders and a dependable size guide that helps customers achieve a good fit. Customers highlight strong product quality across a range of items, including leotards, tights, slippers, and dance shoes, noting durable materials, comfort, and vibrant designs. The delivery experience is generally praised for accuracy and timely arrival, with many mentioning easy communication from the Wear Moi team and successful, smooth fulfillment. The store’s customer service and product variety, including dedicated options for men and custom pieces, are frequently admired for supporting dancers’ needs and preferences.

Reviews 2, 3 and 4 stars

Reset filters
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 21/06/2022
The website loads too slow, truly too slow. The shipping is also too slow.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 13/04/2022
Shipping from this website takes an inordinate amount of time. Allow for three months, more or less.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/05/2022
The right size is way too small. My daughter is 13 and I took an xs and the size is way too small. I would have to return at my own expense and get a new size. That's a shame.
Translated reviews
Response from Wear Moi
Dear customer, First of all, we would like to thank you for taking the time to share your experience with us. Your opinion is important to us. We are sincerely sorry to hear that your experience did not live up to your expectations. About our sizes, we recommend that you refer to our sizing guide before ordering, so that you can choose the size that fits you best. Once again, we apologize for any inconvenience this may have caused you, and hope to regain your trust in our products for future orders. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 10/06/2022
The sizes run extremely small. Otherwise, it’s a beautiful color and material.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2022
There are no consumer reviews or return policies.
Translated reviews
Response from Wear Moi
Dear customer, Thank you for taking the time to share your experience following your purchase. Your opinion is very important to us. With a view to continuous improvement, we have very recently undertaken the project of setting up consumer reviews! You can find them by clicking here: https://www.avis-verifies.com/avis-clients/wearmoi.com. As for our returns policy, you'll find all the information you need in our general terms and conditions of sale on our website: https://wearmoi.com/fr/content/18-conditions-de-ventes-com. We would like to thank you for your feedback and apologize for any inconvenience caused. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 13/06/2022
Leos are nice and quality materials. However the larges would benefit from more support. They are almost too long, but in order to cover a larger bust, we had to order large. The material is very stretchy, and so she will have to find a bra that can work under the leo to add support. If the Leo, had a shelf bra in larger sizes, it would be perfect.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2022
Order collected 6 months late
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 29/04/2022
This last order took a really long time to fulfill with no communication from Wear Mois as to the reason.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. Please note that our standard delivery time is estimated between 3 and 4 weeks. Our team is taking your comment in consideration in order to improve the quality of our service. We are sorry your experience was not up to your expectations. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 16/05/2022
The leotards are not sized like other brands and I ordered a sweater that was “white” but was clearly ivory when compared to other white items in the order. And I had to pay shipping to return
Response from Wear Moi
Dear customer, We would like to thank you for taking the time to share your feedback, your opinion is important to us. We are sorry your experience was not what you expected. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the color of our CARMEN sweater. We apologize once again for the inconvenience and hope to earn your trust again with a future order. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 02/06/2022
Buying experience was great, but the product was not. Material from which the product is made has almost no stretch to it. Could be a great product if made from some form of a stretchable material.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We are sorry our products did not meet your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. We are taking your feedback in consideration. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 24/04/2022
Love the leos although I had to make a small adjustment to the blue one to account for my body shape for the lace fit. Took extra long time to receive.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/05/2022
Beautiful site, but children's leotards are hard to find.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2022
The web is easy. The product did not specify that it was not in stock and therefore arrived rather late. Fabulous customer service. In any case, the product is fine.
Translated reviews