The online store Wear Moi consistently delivers a positive experience for customers, highlighted by the excellent quality of their products. Many shoppers have noted that items such as leotards and men's tights fit perfectly and are made from quality materials, with vibrant colors that are particularly appreciated. The delivery service is generally reliable, with several customers mentioning that their orders arrived quickly and in good condition.
This site is easy to use and has all necessary info about each item and stock available. I have had odd emails saying my cart is full after I know I have just finished my purchase. On one occasion, I went back to my cart and saw items in it and thought perhaps I didn't confirm purchase and I ended up buying items that I deleted from my cart because they were the wrong size. I had to pay shipping to return! i hope this is a glitch at the site that will be corrected and not an intentional lure to get me back to the site. Some sites have a weird email lure that is confusing and makes me not want to shop again. I am a loyal Wear Moi customer and don't need to be upsold or emailed, it is annoying. I also prefer sites to use PayPal. Hopefully this will be available soon on your site. For the most part, I have had a satisfactory experience shopping on Wear Moi. Thank you.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2023
That's exactly it, good quality products but a very long delivery time.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 15/11/2022
The products have been fantastic, but shipping and processing times have been fairly slow.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 09/01/2023
Navigating the site was easy enough, but the turn around time was too long. I did not receive my skirt for 2 weeks and the tracking information was never up to date.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. The estimated shipment date indicated on order confirmation was from January 13th, and regarding the tracking number the parcel has been delivered on January 19th. We regret that you were not 100% satisfied with your experience. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 05/01/2023
Order came with a big delay.
Also, it’s really expensive to send order back, because that costs 20€ ( order was ~70) so there is no rational reason to do that. Really bad experience this time. Especially delayed delivery…
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. Your order confirmation indicated an estimated shipment date from January 11th, and at this date TNT had already collected your parcel and was on its way. We confirm that accordingly to the sales terms, customer is responsible for all return shipping fees. We regret that you were not 100% satisfied with your experience.
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 07/12/2022
Sizes not as expected
Response from Wear Moi
Dear Customer,
Thank you for taking the time to write to us about your order. We are sorry that we did not meet your expectations. As stated in response to your previous comment: Wear Moi is always looking for ways to improve, so your feedback is important to us. Our size chart is accessible on each product page and will help you choose the size that suits you best. We take note of your comments regarding the sizing of our JURKA. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/11/2022
Most of the items could not be delivered.
The adult leotard is very badly cut and the children's leotard is very small. Very disappointed with this order...
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Response from Wear Moi
Dear Customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. As we explained in the previous comment: the order concerned was placed during Black Friday on Outlet items, and despite the attention we pay to our stock, there are sometimes discrepancies. We have sent you an email to inform you that we were unable to complete your order and have proceeded to refund the products concerned.
Regarding your comments on the cuts of the various products, as we have not yet received any returns for these items, customer service will contact you. We apologize for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 03/11/2022
the product is beautiful… that’s why i still purchase it… but, it takes a long time for it to arrive. i ordered in early november f and my order arrived almost 6 weeks later…
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2022
The customer experience is correct. The only point for improvement is that the shipping date I was given was not respected. My order was shipped several days later.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/09/2022
Delivery times were awful. After waiting for almost two months, I got an email that half of my order was out of stock. Communications were uninterested and unhelpful.
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Response from Wear Moi
Dear customer, Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The order has been shipped 2 open days after the estimated shipment date indicated in your cart. This delay is due to a bank holiday in France. The second item of your order was an outlet item, unfortunately due to a stock error, this item was not available. We are sorry for the inconvenience and we will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 02/10/2022
The shipping took soo long!
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 30/10/2022
Nice website, high postal and returning costs
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 18/09/2022
They changed their sizing chart so it was too big for me.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 30/08/2022
The quality of all the products was very good but the sizing was terribly off. I even emailed to inquire about sizing and checked the sizing charts. There was no indication that the sizing for the dance shoes and leotard fit very small. Prior to my order, there was no indication that the delivery timeline was so extended. When I received the confirmation email it was indicated that it would be 6-8 weeks and it ended up taking 10 weeks for delivery. This information needs to be provided prior to ordering and accurate. The whole thing took so long I don't even feel like retuning the items.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our CERES. For the estimated shipment date, I confirm that it is indicated product by product in the cart. I draw your attention that the order is shipped at once at the latest estimated shipment date. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 29/07/2022
I think the Wear Moi products are exceptionally good! Great style, amazing quality. My problem is with the shipping and delivery of our orders. The order ship dates get pushed back on a regular basis, and it is months sometimes before we receive our order.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2022
I find the delivery times far too long,
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Verified Buyer
Rating: 3 out of 5
following a purchase from 21/10/2022
We live US military base oversesas but WearMoi does not ship to APO address via USPS. We have to use forwarder which costs us extra money.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 04/09/2022
The shipping time took almost two months to arrive.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 13/10/2022
Great products. Slow delivery.
Response from Wear Moi
Dear customer,
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The shipment of your order has been delayed of 2 open days. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 07/09/2022
The first order arived within 2 weeks, but we needed a larger size. We had to wait another 6 weeks (!!) before that finally arrived. Returning is not for free. (€15 if you want to send it back).
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 14/09/2022
Leotards are good, but shipment has been done very late.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/08/2022
The order took over two months to receive. The quality of the material is great, but it runs extremely small and I had to size up significantly. Also, the leotard goes really high on the hips.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 24/09/2022
Unfortunately the size was way too small for my 7 year old. The leotard looked like it would fit 4 year olds. Hopefully we will be able to return the product. Also it took so long (around 3-4 weeks) to arrive.
Response from Wear Moi
Dear customer,
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our CANDIDE. Regarding the time of delivery, we have noted that for this order you have been delivered 2 weeks after having placed your order. Don't hesitate to contact our customer service [email protected] for any further information or question. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 16/09/2022
I wasn't quite pleased with Wearmo's delays in shipment dates for my previous orders.
Response from Wear Moi
Dear customer,
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. The time of shipment from the factory to the facilities in IL, USA is often extended. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience and we will do our best to serve you better in the future.
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 17/09/2022
Delivery was substantially delayed once again (on top of a initial delivery date that was already well after purchase). This makes buying at Wear Moi very unreliable.
Response from Wear Moi
Dear customer,
Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. In this case, your order have shipped from the factory 3 days after the order has been placed as the items were in stock. During the shipment to our facilities in France, the parcels have been hold 4 open days more than the usual time before they get released. These kind of situation are really very exceptionnal. We work close with our carrier to avoid these delay. Please accept our sincere apologies for the inconvenience caused. We hope to earn your trust again with a future order. We will do our best to serve you better.
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 20/09/2022
Good so far but i cant return on of the purchase i did.
Response from Wear Moi
Dear customer,
Your opinion is important to us, thank you for taking the time to share your review.
As indicated on our sales terms, we take great care in the design and manufacture of our products, and processing of customer orders. However, shall you be unsatisfied, all returns must be return within 30 days of receipt. Returns are authorized only if the items are unworn, in the original packaging, and have not been washed.
If the conditions are met, we invite you to complete and fill the return procedure at the end of the invoice,
Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/09/2022
The parcel arrived one month after the purchase. Several emails trying to find where the parcel was.
Response from Wear Moi
Dear customer,
Your opinion is important to us, thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience.
Your parcel was ready to leave the factory 2 days after you have placed your order, as the items was in stock.
Unfortunately, the delivery address you had enter at the moment of the order was not correct.
It has created confusion, and the parcel have been hold at the factory.
We thank you to make sure that the addresses entered are correct to avoid any shipment issues.
Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/09/2022
Delivery too late
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Response from Wear Moi
Dear customer, Thank you for taking the time to share your review. We are very sorry to hear that your experience did not live up to your expectations. Regarding our delivery times, a standard delivery is estimated between 3 and 5 weeks. As Wear Moi is constantly striving to improve, we would like to take your feedback on our delivery times into consideration. Once again, please accept our sincerest apologies for any inconvenience caused. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 01/09/2022
Customer service was exceptional however the leotards are oddly sized.
Response from Wear Moi
Dear customer, Your opinion matters! Thank you for sharing your review. We appreciate your compliments about our customer service. Our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 26/08/2022
It took over two weeks to get my order. When I tried to order something else from the outlet site it did not let me place an order.
Response from Wear Moi
Dear customer, Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. Our standard delivery time is estimated between 3 to 5 weeks. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience and we will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 29/08/2022
The styles of leotards are beautiful but some models completely run small for the average girls with average weight and height for their ages.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 21/08/2022
I recently bought a black leotard (Calla) that won't stop bleeding ink and staining my tights. I bought an adult large pullover sweater that fits a 12-year-old. The pants were okay, but I know I won't wear them. Thank you for caring!
Response from Wear Moi
Dear customer, Thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 19/08/2022
The sizing is way off. Had to return both leotards.
Response from Wear Moi
Dear customer, Your opinion matters! Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our EMELINE leotard. We apologize once again for the inconvenience and hope to earn your trust again with a future order. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 19/08/2022
Strange fit for one od the leotards - way too big
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 11/08/2022
the website was okay. I ordered new tights, because I had the Alban tights before and I really like those. Not really satisfied with the profucts, because the sizes really didn’t match with my Alban tights and therefore I can’t use the Malcom tights.
The package arrived quickly.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We are sorry our products did not meet your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 16/07/2022
Ordering straight from Wear Moi can be frustrating for how long shipping takes, and the information given for shipping is very rarely clear. They eventually come through, but it's not customer friendly.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 07/07/2022
The products weren't shipped on the day I was told they will, and also after I received a message that it was shipped, it took days until it was moving, not to mention delivered to us. When I contacted the support I didn't get straight answers (bad support). I'm very frustrated with this store, and not sure If I'll order again (although we love the products).
Response from Wear Moi
Dear customer, Thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. Unfortunately there was a problem with our transporter UPS, which explains why your delivery was delayed. We are sorry for the inconvenience that was beyond our control and hope to earn your trust again with a future order. We will do our best to serve you better. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 30/05/2022
The leotards are beautiful; the communication was horrid. Shipping was over two months with no explanation even when I inquired with customer service.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 16/07/2022
Our friends ordered size 6/8 for their 6 yo and your product is so small, I was told to not waste my time and order 8/10 for my 5 yo. You should let your customers know that the size runs small. In addition, I put in the 10% code and it was not honored. When I asked, I received an email stating I have 10% refund, but the attachment came stated the same amount as original. It just has not been easy.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 13/07/2022
My package was mis-delivered, and I was supposed to receive a refund from WearMoi per one of their customer service representatives. I Never received refund.
I re-ordered the items and paid for them, since my daughter needs these items for her ballet classes. They still have not arrived. It has been 17 days since I ordered and paid.
Response from Wear Moi
Dear customer, Your opinion is important to us, thank you for taking the time to share your review. We are sorry your experience was not what you expected. Our customer service will contact you shortly to confirm your refund, and your estimate delivery date. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.
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