Customer reviews of Wear Moi

Trust Attestation
4,4 /5
Overall rating: 4,4 out of 5
Based on 1 082 published reviews

Summary of reviews

The online store Wear Moi consistently delivers a positive experience for customers, highlighted by the excellent quality of their products. Many shoppers have noted that items such as leotards and men's tights fit perfectly and are made from quality materials, with vibrant colors that are particularly appreciated. The delivery service is generally reliable, with several customers mentioning that their orders arrived quickly and in good condition.

Reviews 2 and 3 stars

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V
Verified Buyer
Rating: 3 out of 5
following a purchase from 02/06/2022
The delivery took about 6 weeks. One of the items was out of stock, which was disappointing. Overall, however, we love Wear Moi and everything they make.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/06/2022
Very long delivery time.
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Response from Wear Moi
Dear customer, First of all, thank you for taking the time to share your review. We are very sorry to hear that your experience did not live up to your expectations. Regarding our delivery times, a standard delivery is estimated between 3 and 4 weeks. A delivery date is indicated in your order confirmation email. Please be assured that we have taken your feedback into account and apologize for any inconvenience caused. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 21/06/2022
The website loads too slow, truly too slow. The shipping is also too slow.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 13/04/2022
Shipping from this website takes an inordinate amount of time. Allow for three months, more or less.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/05/2022
The right size is way too small. My daughter is 13 and I took an xs and the size is way too small. I would have to return at my own expense and get a new size. That's a shame.
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Response from Wear Moi
Dear customer, First of all, we would like to thank you for taking the time to share your experience with us. Your opinion is important to us. We are sincerely sorry to hear that your experience did not live up to your expectations. About our sizes, we recommend that you refer to our sizing guide before ordering, so that you can choose the size that fits you best. Once again, we apologize for any inconvenience this may have caused you, and hope to regain your trust in our products for future orders. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 10/06/2022
The sizes run extremely small. Otherwise, it’s a beautiful color and material.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2022
There are no consumer reviews or return policies.
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Response from Wear Moi
Dear customer, Thank you for taking the time to share your experience following your purchase. Your opinion is very important to us. With a view to continuous improvement, we have very recently undertaken the project of setting up consumer reviews! You can find them by clicking here: https://www.avis-verifies.com/avis-clients/wearmoi.com. As for our returns policy, you'll find all the information you need in our general terms and conditions of sale on our website: https://wearmoi.com/fr/content/18-conditions-de-ventes-com. We would like to thank you for your feedback and apologize for any inconvenience caused. Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2022
Order collected 6 months late
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V
Verified Buyer
Rating: 3 out of 5
following a purchase from 29/04/2022
This last order took a really long time to fulfill with no communication from Wear Mois as to the reason.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. Please note that our standard delivery time is estimated between 3 and 4 weeks. Our team is taking your comment in consideration in order to improve the quality of our service. We are sorry your experience was not up to your expectations. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 16/05/2022
The leotards are not sized like other brands and I ordered a sweater that was “white” but was clearly ivory when compared to other white items in the order. And I had to pay shipping to return
Response from Wear Moi
Dear customer, We would like to thank you for taking the time to share your feedback, your opinion is important to us. We are sorry your experience was not what you expected. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the color of our CARMEN sweater. We apologize once again for the inconvenience and hope to earn your trust again with a future order. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 02/06/2022
Buying experience was great, but the product was not. Material from which the product is made has almost no stretch to it. Could be a great product if made from some form of a stretchable material.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We are sorry our products did not meet your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. We are taking your feedback in consideration. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/05/2022
Beautiful site, but children's leotards are hard to find.
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