Customer reviews of Wear Moi

4,4 /5

Based on 1 128 published reviews

5 820 73% 4 117 10% 3 86 8% 2 50 4% 1 55 5%

Summary of reviews

Wear Moi consistently delivers reliable service with fast, well-packaged orders and a dependable size guide that helps customers achieve a good fit. Customers highlight strong product quality across a range of items, including leotards, tights, slippers, and dance shoes, noting durable materials, comfort, and vibrant designs. The delivery experience is generally praised for accuracy and timely arrival, with many mentioning easy communication from the Wear Moi team and successful, smooth fulfillment. The store’s customer service and product variety, including dedicated options for men and custom pieces, are frequently admired for supporting dancers’ needs and preferences.

2 star reviews

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Verified Buyer

Published on 21/10/2022 à 20h30 following a purchase from 24/09/2022

Unfortunately the size was way too small for my 7 year old. The leotard looked like it would fit 4 year olds. Hopefully we will be able to return the product. Also it took so long (around 3-4 weeks) to arrive.

Response from Wear Moi Published on 24/10/2022

Dear customer,
Thank you for taking the time to write to us about your order. We are sorry we did not fulfill your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our CANDIDE. Regarding the time of delivery, we have noted that for this order you have been delivered 2 weeks after having placed your order. Don't hesitate to contact our customer service [email protected] for any further information or question. Please accept our sincere apologies for the inconvenience caused.
Sincerely, the Wear Moi team.

Acheteur Vérifié

Published on 30/09/2022 à 08h06 following a purchase from 02/09/2022

Delivery too late

Translated reviews

Response from Wear Moi Published on 30/09/2022

Dear customer, Thank you for taking the time to share your review. We are very sorry to hear that your experience did not live up to your expectations. Regarding our delivery times, a standard delivery is estimated between 3 and 5 weeks. As Wear Moi is constantly striving to improve, we would like to take your feedback on our delivery times into consideration. Once again, please accept our sincerest apologies for any inconvenience caused. Sincerely, the Wear Moi team.

Verified Buyer

Published on 23/09/2022 à 03h33 following a purchase from 26/08/2022

It took over two weeks to get my order. When I tried to order something else from the outlet site it did not let me place an order.

Response from Wear Moi Published on 23/09/2022

Dear customer, Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. Our standard delivery time is estimated between 3 to 5 weeks. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience and we will do our best to serve you better in the future. Sincerely, the Wear Moi team.

Verified Buyer

Published on 15/09/2022 à 23h49 following a purchase from 19/08/2022

The sizing is way off. Had to return both leotards.

Response from Wear Moi Published on 16/09/2022

Dear customer, Your opinion matters! Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our EMELINE leotard. We apologize once again for the inconvenience and hope to earn your trust again with a future order. Sincerely, the Wear Moi team.

Verified Buyer

Published on 10/08/2022 à 23h49 following a purchase from 07/07/2022

The products weren't shipped on the day I was told they will, and also after I received a message that it was shipped, it took days until it was moving, not to mention delivered to us. When I contacted the support I didn't get straight answers (bad support). I'm very frustrated with this store, and not sure If I'll order again (although we love the products).

Response from Wear Moi Published on 20/09/2022

Dear customer, Thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. Unfortunately there was a problem with our transporter UPS, which explains why your delivery was delayed. We are sorry for the inconvenience that was beyond our control and hope to earn your trust again with a future order. We will do our best to serve you better. Sincerely, the Wear Moi team.

Verified Buyer

Published on 29/07/2022 à 21h37 following a purchase from 13/07/2022

My package was mis-delivered, and I was supposed to receive a refund from WearMoi per one of their customer service representatives. I Never received refund.
I re-ordered the items and paid for them, since my daughter needs these items for her ballet classes. They still have not arrived. It has been 17 days since I ordered and paid.

Response from Wear Moi Published on 04/08/2022

Dear customer, Your opinion is important to us, thank you for taking the time to share your review. We are sorry your experience was not what you expected. Our customer service will contact you shortly to confirm your refund, and your estimate delivery date. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.

Acheteur Vérifié

Published on 12/07/2022 à 16h15 following a purchase from 20/06/2022

Very long delivery time.

Translated reviews

Response from Wear Moi Published on 15/07/2022

Dear customer, First of all, thank you for taking the time to share your review. We are very sorry to hear that your experience did not live up to your expectations. Regarding our delivery times, a standard delivery is estimated between 3 and 4 weeks. A delivery date is indicated in your order confirmation email. Please be assured that we have taken your feedback into account and apologize for any inconvenience caused. Sincerely, the Wear Moi team.

Acheteur Vérifié

Published on 26/06/2022 à 23h00 following a purchase from 31/05/2022

The right size is way too small. My daughter is 13 and I took an xs and the size is way too small. I would have to return at my own expense and get a new size. That's a shame.

Translated reviews

Response from Wear Moi Published on 30/06/2022

Dear customer, First of all, we would like to thank you for taking the time to share your experience with us. Your opinion is important to us. We are sincerely sorry to hear that your experience did not live up to your expectations. About our sizes, we recommend that you refer to our sizing guide before ordering, so that you can choose the size that fits you best. Once again, we apologize for any inconvenience this may have caused you, and hope to regain your trust in our products for future orders. Sincerely, the Wear Moi team.

Verified Buyer

Published on 16/06/2022 à 01h04 following a purchase from 16/05/2022

The leotards are not sized like other brands and I ordered a sweater that was “white” but was clearly ivory when compared to other white items in the order. And I had to pay shipping to return

Response from Wear Moi Published on 17/06/2022

Dear customer, We would like to thank you for taking the time to share your feedback, your opinion is important to us. We are sorry your experience was not what you expected. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the color of our CARMEN sweater. We apologize once again for the inconvenience and hope to earn your trust again with a future order. Sincerely, the Wear Moi team.

Verified Buyer

Published on 15/06/2022 à 19h52 following a purchase from 02/06/2022

Buying experience was great, but the product was not. Material from which the product is made has almost no stretch to it. Could be a great product if made from some form of a stretchable material.

Response from Wear Moi Published on 17/06/2022

Dear customer, Thank you for taking the time to write to us about your order. We are sorry our products did not meet your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. We are taking your feedback in consideration. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.