Customer reviews of Wear Moi

Trust Attestation
4,4 /5
Overall rating: 4,4 out of 5
Based on 1 082 published reviews

Summary of reviews

The online store Wear Moi consistently delivers a positive experience for customers, highlighted by the excellent quality of their products. Many shoppers have noted that items such as leotards and men's tights fit perfectly and are made from quality materials, with vibrant colors that are particularly appreciated. The delivery service is generally reliable, with several customers mentioning that their orders arrived quickly and in good condition.

Reviews 3 and 4 stars

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M
maud M.
Rating: 3 out of 5
following a purchase from 14/02/2025
Very nice leotards, but the size chart isn't right. I ended up with 2 leotards that were slightly too big for me. And extremely long delivery
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Thomas L.
Rating: 4 out of 5
following a purchase from 28/11/2024
The shoes are of good qualitty and they are hand made of good leather. It took 2 month for manufacturing and delivery
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Solange B.
Rating: 4 out of 5
following a purchase from 01/12/2024
Delay in delivery. But excellent quality products
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Elise S.
Rating: 3 out of 5
following a purchase from 30/12/2024
Package received promptly. Unfortunately, the fabric had some tears and a stain.
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Angelina L.
Rating: 3 out of 5
following a purchase from 20/11/2024
Got soled an item wear moi didn’t have and it took them a month to tell me that I would not be able to get it. The customer service was very nice and friendly and offered a discount. I got my other items which I am very happy about.
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Elisabeth L.
Rating: 4 out of 5
following a purchase from 05/12/2024
Very nice. The tunic is very beautiful and has a nice shape. The only downside is that the color is stronger and brighter than on the site (on the site it was more pastel).
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Response from Wear Moi
Thank you for your review, Elisabeth. We are delighted that you like our tunic. We take note of your comment about the color. We hope to continue satisfying you with our products. See you soon on our website!
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Natalia V.
Rating: 3 out of 5
following a purchase from 30/11/2024
Delivery too long
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Response from Wear Moi
Thank you for your feedback, Natalia. We are sorry that the delivery took longer. We are constantly working to improve our delivery times in order to better satisfy our customers. Thank you for your patience and trust in Wear Moi. We will take your comment into account to improve our service in the future. Best regards.
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Perrine R.
Rating: 4 out of 5
following a purchase from 10/11/2024
Large selection of products - shipping time a little long
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Response from Wear Moi
Thank you for your comment, Perrine. We are delighted that you enjoyed our wide selection of products. We take note of your comment about shipping times and we strive to improve them to better satisfy our customers. We look forward to seeing you again on our site!
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DELPHINE F.
Rating: 3 out of 5
following a purchase from 06/11/2024
Delivery time almost a month...very long...and my leggings had holes after the 2nd use...disappointed. The other items are of good quality
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zilvinas B.
Rating: 3 out of 5
following a purchase from 17/10/2024
Shiping to long. 4 weeks is to long… To Lithuania.
Response from Wear Moi
Thank you for your feedback, Zilvinas. We apologize for the longer shipping time to Lithuania. We understand that 4 weeks is too long and we are constantly working to improve our delivery times. Thank you for your patience and for choosing Wear Moi.
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Kirstin S.
Rating: 4 out of 5
following a purchase from 01/11/2024
I appreciate the news about my order. Everything was going well.
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Response from Wear Moi
I'm delighted to read that everything went well with your order on our site, Kirstin. Customer satisfaction is very important to us and we are constantly listening to our customers' feedback. Please don't hesitate to contact us if you need help with your next order. We look forward to seeing you again!
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Tim A.
Rating: 4 out of 5
following a purchase from 31/10/2024
The shoes were amazing using them often. But they ship a week and a half after you put in the order and for some reason although I was buying within EU, they shipped 4 invoices of 3 were signed. For 30€ shoes. Product arrived in the Benelux after a month from France. Otherwise best ballet store, because they carry my size
Response from Wear Moi
Thank you for your review, Tim. We are glad to hear that you are enjoying our shoes and that they fit well. We apologize for any delay in shipping and for the multiple invoices you received. We will look into this issue and make sure it does not happen again. We appreciate your support and hope to continue providing you with high-quality ballet products in the future.
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Salome R.
Rating: 4 out of 5
following a purchase from 01/11/2024
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Stéphanie R.
Rating: 4 out of 5
following a purchase from 07/10/2024
Delivery a little too long. The rest is OK. Thank you.
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Response from Wear Moi
Hello Stéphanie, thank you for your review of our Wear Moi website. We're delighted that everything went well with your order, but sorry for the slightly long delivery time. We hope to see you soon on our site. Thank you again for your confidence. Have a nice day!
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Laura H.
Rating: 3 out of 5
following a purchase from 28/09/2024
The navigation with a mobile phone is a bit difficult, it is not as easy as with a computer.
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Béatrice D.
Rating: 4 out of 5
following a purchase from 03/09/2024
I am satisfied with my order but I find that the delivery time is rather long.
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Response from Wear Moi
Thank you for your feedback, Beatrice. We are pleased that you are satisfied with your order. We take note of your comment about the delivery time and will do our best to improve it in the future. Have a nice day!
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Chiung-Yao C.
Rating: 4 out of 5
following a purchase from 31/08/2024
beautiful triko
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Maja M.
Rating: 3 out of 5
following a purchase from 21/08/2024
The return label should be available from the beginning.
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Lumina P.
Rating: 4 out of 5
following a purchase from 16/08/2024
Shipping took the same time as promised. Products came in good condition and overall experience with wear moi was good.
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Csaba M.
Rating: 4 out of 5
following a purchase from 09/08/2024
delivery within accaptable time
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Marije K.
Rating: 3 out of 5
following a purchase from 12/08/2024
The experience of designing my own leotard, and the end result are 5 stars, very good. But the delivery was very messy and slow, not good at all. It seemed TNT was delivering on the expected date, but at the last minute it changed to the criptic "scheduled delivery pending". I was patient for a week, and then tried to contact Wear Moi. No answer, the phone number didn't work. TNT informed me they never received the package in the first place. In the end, I got a message from Wear Moi that they would contact the factory, and would let me know what was wrong. Then, without warning or any updates, the package arrived. So it felt messy, and the communication was very poor. I'm used to emails telling me when my order is delayed.
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Doris P.
Rating: 4 out of 5
following a purchase from 25/07/2024
I like the brand because items usually fit true to size and quality is nice.
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Xiyu W.
Rating: 3 out of 5
following a purchase from 18/04/2024
The Loyalty program was just closed without any notices.
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Elina M.
Rating: 4 out of 5
following a purchase from 04/07/2024
Good experience, i expected a bit faster delivery, given the shipping costs. Otherwise products were ok and as depicted in the pictures :)
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Zora R.
Rating: 3 out of 5
following a purchase from 28/05/2024
Delivery too slow even though the product is available and in stock.
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Frédérique C.
Rating: 4 out of 5
following a purchase from 09/05/2024
We have been using the site for several years.
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Béatrice R.
Rating: 4 out of 5
following a purchase from 11/04/2024
Produits de très bonne qualité.
Le delai de livraison est un peu plus long que prévu.
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Estelle S.
Rating: 4 out of 5
following a purchase from 07/04/2024
Achat simple, et bonne expérience du site en général, même si je trouve que la livraison pourrait être un peu plus rapide.
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Ann-Sophie D.
Rating: 4 out of 5
following a purchase from 15/03/2024
Sadly, the delivery Time is quite high, you have to wait 2-3 weeks. But they also tell you this in advance.
You Always have an eye on the delivery Status.
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Natalia D.
Rating: 4 out of 5
following a purchase from 12/03/2024
buena calidad
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Léonie S.
Rating: 4 out of 5
following a purchase from 13/03/2024
The products I received were very good and met my expectations. The big drawback is the carrier (TNT) who doesn't bother to deliver the parcels and drops them off directly at the relay point. The point relais confirmed that their delivery driver does this for two villages on his round. I have informed the carrier of this problem but have had no feedback. Thank you for the quality of your products.
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Aurélie B.
Rating: 3 out of 5
following a purchase from 06/03/2024
The site is easy to use.
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Joey F.
Rating: 4 out of 5
following a purchase from 23/02/2024
Web site is easy to use. Shipping is a little slow and they don't ship to PO boxes.
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ISABELLE R.
Rating: 3 out of 5
following a purchase from 17/02/2024
The site is a joy, but the delivery service is not satisfactory: delivery times are long and you can't opt for the Point Relay, which is so practical!
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Jenny L.
Rating: 3 out of 5
following a purchase from 13/02/2024
This is my first time ordering at Wear Moi. The collections are nice. The website experience is ok, but the shipping time for ready-to-wear items is very long, in my opinion. Calling customer service is good, but the order status on the website should be more up-to-date, so I do not need to contact customer service during office hours to check when the order will be ready or shipped. Thank you!
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Eglė R.
Rating: 3 out of 5
following a purchase from 14/02/2024
It is very strange experience. I ordered the same skirt, same size as we had and it was like 2 times smaller than the one we had before.
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Khadija A.
Rating: 4 out of 5
following a purchase from 19/01/2024
Ordering was easy and delivery was normal. The choice of colors wasn't extensive.
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Jussi-Pekka T.
Rating: 3 out of 5
following a purchase from 01/08/2023
Overall experience with Wear Moi web store is good. However, I don't really like the courier what they are using on Finland. The quality of the courier service is really terrible. It doesn't meet at all consumer needs for today. The delivery service is rude, they don't offer time estimation when the delivery is done and they don't offer pick up places. I wish they would use some different courier.
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Katrina J.
Rating: 4 out of 5
following a purchase from 11/01/2024
Customer service was helpful when I needed to reach out regarding my order that hadn't shipped after the label was created for 5 business days. After reaching out to them, they were nice and confirmed my order was delayed and then eventually was shipped out within the week.
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Leah D.
Rating: 4 out of 5
following a purchase from 16/12/2023
The site is easy to navigate, choices are clear and well pictured. Checkout is straight forward. Delivery was considerably longer then expected.