Customer reviews of Wear Moi

Products are good but takes too long to deliver

Leider war das Kleid nicht die Größe meiner Tochter, und wir mussten viel Porto zahlen, um sie zurückzubekommen, und wir mussten eine größere Größe bestellen! In Deutschland kaufen wir ab 40 Euro abwärts, müssen wir keine Rückgabegebühr zahlen, aber sie schicken uns einen Code, wir scannen ihn und das war's! Das war das letzte Mal, dass ich es gekauft habe, denn das spielt keine Rolle!

I bought more than 40 tunics in total and 3 of them are not identical to the others. New model. No commercial gesture...

The delivery address and contact number put on my package were both wrong, not the correct information I put in my order, and caused problem in delivery.

I ordered and then the item was out of stock, I got the refund with proof quite quickly but still stock error I returned a product for which I have not yet received the refund (but still a short delay), however I had to pay for the return The delivery times are long

Delivery times are far too long and I haven't received a discount yet, even though I run a ballet school.

Very good, except for the half-points that may not suit my size/foot shape.

When the package came I had to pay extra 10e for the transport. That wasn’t included on the receipt

My leotard has a strap sewn onto the wrong place, i contacted costumer service but the compensation couldve been better (i got a coupon in the price of my order)

Home delivery scheduled, destination error by the carrier without warning then rescheduled email sent at 8:30 saying that the package will arrive during the day only to end up being placed in a parcel relay even though it is perfectly compatible with the mailbox. Choose another carrier.

Very beautiful products but 2 months between order and delivery is really long

The quality was better than Capezio, the fabric is softer, and the padding on the dance belt is much more comfortable. However, I am giving this a three star review because my full order details were exposed on the outside of the packaging itself, and then the same return paperwork was also placed inside the package. My payment information, items, and total amount paid were clearly visible. While including return paperwork inside is normal, displaying it on the outside shows a serious lack of discretion.

Disappointed with the order. I wanted to reorder two skirts of a model that I already had but this one fits differently. It is not at all the same model. And regarding the two bodysuits of the same size, however, one model is too small.

The product deserves 5 stars, but a 3-week delivery time for an item that was in stock warrants a 2-star deduction. Unfortunately.

Le misure riportate non corrispondono esattamente

Ha tardado mucho tiempo en llegar.

First we had problems contacting the company, we sent emails in July, we got reply in August, the point shoes could be sent in the middle of September and at the end they were postponed for the October. Not sure why. We had to give up of the point shoes because this was very late for us.

it took a really longg time for the delivery.

A lot of customs fees, over 50% of the product value!

TNT transport is null, does not go to the scheduled delivery location and gives a pickup location for the product that must suit him.

The products are of good quality but expensive. However, there is no possibility to return items that do not fit in-store. They must be sent back and then you have to wait a certain time before the refund. In the meantime, I have to go back to the store to repurchase the item in the right size, knowing that I have not received the refund for the first one.

The custom leotard feels very good, looks okay. The top is a light fabric, the bottom half is dark blue. They decided to sew the whole side seam with a light thread, which shows horribly when I wear it. The delivery took forever, but they did inform me about it, this time. It was still quite a lot longer than their second guess. Order about 4 months before you need it!

Quality product and well packaged but the delays are long. Shipment 8 days after the order. Then I had to make a return. The package was received by the brand but 20 days later, I am still waiting for the refund. I don't think I will order online again.

Very nice leotards, but the size chart isn't right. I ended up with 2 leotards that were slightly too big for me. And extremely long delivery

Package received promptly. Unfortunately, the fabric had some tears and a stain.

Got soled an item wear moi didn’t have and it took them a month to tell me that I would not be able to get it. The customer service was very nice and friendly and offered a discount. I got my other items which I am very happy about.

Delivery too long

Delivery time almost a month...very long...and my leggings had holes after the 2nd use...disappointed. The other items are of good quality

Shiping to long. 4 weeks is to long… To Lithuania.

The navigation with a mobile phone is a bit difficult, it is not as easy as with a computer.

The return label should be available from the beginning.

The experience of designing my own leotard, and the end result are 5 stars, very good. But the delivery was very messy and slow, not good at all. It seemed TNT was delivering on the expected date, but at the last minute it changed to the criptic "scheduled delivery pending". I was patient for a week, and then tried to contact Wear Moi. No answer, the phone number didn't work. TNT informed me they never received the package in the first place. In the end, I got a message from Wear Moi that they would contact the factory, and would let me know what was wrong. Then, without warning or any updates, the package arrived. So it felt messy, and the communication was very poor. I'm used to emails telling me when my order is delayed.

The Loyalty program was just closed without any notices.

Delivery too slow even though the product is available and in stock.

The site is easy to use.

The site is a joy, but the delivery service is not satisfactory: delivery times are long and you can't opt for the Point Relay, which is so practical!

This is my first time ordering at Wear Moi. The collections are nice. The website experience is ok, but the shipping time for ready-to-wear items is very long, in my opinion. Calling customer service is good, but the order status on the website should be more up-to-date, so I do not need to contact customer service during office hours to check when the order will be ready or shipped. Thank you!

It is very strange experience. I ordered the same skirt, same size as we had and it was like 2 times smaller than the one we had before.

Overall experience with Wear Moi web store is good. However, I don't really like the courier what they are using on Finland. The quality of the courier service is really terrible. It doesn't meet at all consumer needs for today. The delivery service is rude, they don't offer time estimation when the delivery is done and they don't offer pick up places. I wish they would use some different courier.

your website is very attractive and neat, but the product ordering process is a bit complex, in fact I ordered the product in the wrong color.