Customer reviews of Wear Moi

Trust Attestation
4,4 /5
Overall rating: 4,4 out of 5
Based on 1 128 published reviews
5 820 73% 4 117 10% 3 86 8% 2 50 4% 1 55 5%

Summary of reviews

Wear Moi consistently delivers reliable service with fast, well-packaged orders and a dependable size guide that helps customers achieve a good fit. Customers highlight strong product quality across a range of items, including leotards, tights, slippers, and dance shoes, noting durable materials, comfort, and vibrant designs. The delivery experience is generally praised for accuracy and timely arrival, with many mentioning easy communication from the Wear Moi team and successful, smooth fulfillment. The store’s customer service and product variety, including dedicated options for men and custom pieces, are frequently admired for supporting dancers’ needs and preferences.

3 star reviews

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V
Verified Buyer
Rating: 3 out of 5
following a purchase from 13/04/2022
Shipping from this website takes an inordinate amount of time. Allow for three months, more or less.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 10/06/2022
The sizes run extremely small. Otherwise, it’s a beautiful color and material.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2022
There are no consumer reviews or return policies.
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Response from Wear Moi
Dear customer, Thank you for taking the time to share your experience following your purchase. Your opinion is very important to us. With a view to continuous improvement, we have very recently undertaken the project of setting up consumer reviews! You can find them by clicking here: https://www.avis-verifies.com/avis-clients/wearmoi.com. As for our returns policy, you'll find all the information you need in our general terms and conditions of sale on our website: https://wearmoi.com/fr/content/18-conditions-de-ventes-com. We would like to thank you for your feedback and apologize for any inconvenience caused. Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2022
Order collected 6 months late
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V
Verified Buyer
Rating: 3 out of 5
following a purchase from 29/04/2022
This last order took a really long time to fulfill with no communication from Wear Mois as to the reason.
Response from Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. Please note that our standard delivery time is estimated between 3 and 4 weeks. Our team is taking your comment in consideration in order to improve the quality of our service. We are sorry your experience was not up to your expectations. Sincerely, the Wear Moi team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/05/2022
Beautiful site, but children's leotards are hard to find.
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