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M
Rating: 1 out of 5
We did not appreciate that the announced delivery times were not respected without being warned, especially since we are in the middle of the season.
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Customer reviews of Weld Racing
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 223 published reviews
Summary of reviews
Weld Racing consistently delivers fast delivery with concrete examples of shipments arriving within days and often to Europe, including Germany, while presenting the products in tidy, well-packaged condition. Customers highlight solid product quality and workmanship, noting precise fit, well-made welds, attractive appearance, and durable materials that meet stated measurements and specifications. Service and reliability stand out through responsive communication, easy return processes, professional handling, and smooth order fulfillment, with many buyers expressing high satisfaction and willingness to purchase again. Overall, the experience is characterized by timely shipments, dependable quality, and courteous, efficient support.
1 star review
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Rating: 1 out of 5
No comments, nothing more to say
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Response from Weld Racing
Hello, Pablo:
We regret that your experience was not as expected.
In your order, you purchased a Duramas silencer for homologation. As indicated in the attached PDF documentation in the product sheet, this type of process has a specific procedure and timelines that are not immediate.
We understand that you needed the product urgently, but this type of homologation requires following specific steps that do not solely depend on us.
In any case, we are at your disposal to clarify any doubts and help you with future purchases so that everything fits better to your needs.
Best regards.
We regret that your experience was not as expected.
In your order, you purchased a Duramas silencer for homologation. As indicated in the attached PDF documentation in the product sheet, this type of process has a specific procedure and timelines that are not immediate.
We understand that you needed the product urgently, but this type of homologation requires following specific steps that do not solely depend on us.
In any case, we are at your disposal to clarify any doubts and help you with future purchases so that everything fits better to your needs.
Best regards.
H
Rating: 1 out of 5
They do not respond to emails. They do not change orders. Their website is very confusing
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Response from Weld Racing
Hello Héctor, we regret the misunderstanding with your order. The ST52 tube you received is made of steel, not aluminum, as you believed when placing the order. As indicated in the product description, it is steel used for the manufacture of safety arches, among other applications. We understand that there may have been confusion and we apologize for not responding to you sooner. The internal messages from the previous system were difficult to follow, which is why we have improved messaging through an external company to provide faster and more efficient support. For future occasions, you can also contact us by phone or WhatsApp. Thank you for your comment, it helps us to keep improving.
D
Rating: 1 out of 5
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Response from Weld Racing
Hello David, we regret that your experience was not what you expected. We have recently had several issues with the shipping company we were working with, and for that reason, we have switched to a more efficient service. We greatly value this type of feedback, as it is a wake-up call that pushes us to improve. Thank you for your feedback and for helping us continue to grow.