Customer reviews of Weld Racing

Hello Sergio,

Thank you for your comment and for explaining your experience.
We are glad to know that you found the quality and finish of the downpipe to be good.

In your case, the vehicle had modified collectors and the geometry did not correspond with the original position, so the downpipe did not fit as it would in a stock configuration. Our first intention was to manufacture a downpipe specifically adapted for your setup, but when we received the piece we saw that it had been hit/modified to try to make it fit and it was no longer possible to reuse it or completely remake it.

Finally, following your suggestion, we made a modification by adding a base to correct the position so that you could install it in your car, charging only for the material and not for the labor of the modification.

We also take this opportunity to mention that if a piece does not fit in a car with modifications, it is better not to hit or modify the piece and send it to us, as we can modify it or manufacture an adapted piece to fit correctly.

We are sorry that the experience has been complicated and we appreciate your comment, as it helps us to continue improving.

Best regards.

Hello, Pablo:

We regret that your experience was not as expected.

In your order, you purchased a Duramas silencer for homologation. As indicated in the attached PDF documentation in the product sheet, this type of process has a specific procedure and timelines that are not immediate.

We understand that you needed the product urgently, but this type of homologation requires following specific steps that do not solely depend on us.

In any case, we are at your disposal to clarify any doubts and help you with future purchases so that everything fits better to your needs.

Best regards.

Good morning Franco, thank you for your comment.
We apologize for the delay of your order. In that case, we had a problem with the supply of material 25CD4 from our supplier and we did not receive the material on time, so the shipment was delayed.

I understand that the wait has been long and we apologize for the inconvenience.
We are working to avoid this type of problem and improve delivery times.

Thank you for your comment, it helps us improve.

Hello Yoann,

Thank you for your feedback.

In this specific case, the delay was caused by a temporary stock shortage of the material used for the manufacturing of the heat shield, which we also sell. Unfortunately, this impacted the production timeline.

We sincerely apologize for this inconvenience and are taking the necessary measures to improve stock management for the future.

However, we are pleased that the quality of the part fully satisfied you.

Best regards,
Weld Racing Parts

Hello Iván,

Thank you for your feedback and for sharing your experience.
We are glad to know that you are satisfied with the management of the order.

We continue to work to improve every aspect of the service and offer an even more complete experience.
Best regards,
Weld Racing Parts

Hello Héctor, we regret the misunderstanding with your order. The ST52 tube you received is made of steel, not aluminum, as you believed when placing the order. As indicated in the product description, it is steel used for the manufacture of safety arches, among other applications. We understand that there may have been confusion and we apologize for not responding to you sooner. The internal messages from the previous system were difficult to follow, which is why we have improved messaging through an external company to provide faster and more efficient support. For future occasions, you can also contact us by phone or WhatsApp. Thank you for your comment, it helps us to keep improving.

Thank you, José, for your feedback. We are very sorry for the setback with the product availability. As we are also manufacturers, there can occasionally be small stock delays, but we always try to resolve it as soon as possible. We appreciate your understanding and your comments, which help us improve.

Hello Antonia, we regret that the delivery time did not meet your expectations. We are aware that there were occasional delays with the previous transport company, which is why we have already switched to a more efficient logistics provider. We appreciate your comment, as it helps us identify flaws and improve the service. We hope to offer you a better experience in the future. Thank you for your trust.

Hello David, we regret that your experience was not what you expected. We have recently had several issues with the shipping company we were working with, and for that reason, we have switched to a more efficient service. We greatly value this type of feedback, as it is a wake-up call that pushes us to improve. Thank you for your feedback and for helping us continue to grow.