Customer reviews of Weld Racing

Hello, Pablo:

We regret that your experience was not as expected.

In your order, you purchased a Duramas silencer for homologation. As indicated in the attached PDF documentation in the product sheet, this type of process has a specific procedure and timelines that are not immediate.

We understand that you needed the product urgently, but this type of homologation requires following specific steps that do not solely depend on us.

In any case, we are at your disposal to clarify any doubts and help you with future purchases so that everything fits better to your needs.

Best regards.

Hello Yoann,

Thank you for your feedback.

In this specific case, the delay was caused by a temporary stock shortage of the material used for the manufacturing of the heat shield, which we also sell. Unfortunately, this impacted the production timeline.

We sincerely apologize for this inconvenience and are taking the necessary measures to improve stock management for the future.

However, we are pleased that the quality of the part fully satisfied you.

Best regards,
Weld Racing Parts

Hello Iván,

Thank you for your feedback and for sharing your experience.
We are glad to know that you are satisfied with the management of the order.

We continue to work to improve every aspect of the service and offer an even more complete experience.
Best regards,
Weld Racing Parts

Hello Richard,

Thank you very much for your detailed feedback and for your rating.
We are delighted that you appreciated the quality of our products as well as the responsiveness of our after-sales service.

We take note of your comment regarding stock management. This is a point we are continuously working on to further improve the customer experience.

Thank you again for your trust and understanding.
We look forward to assisting you with your next order.

Best regards,
Weld Racing Parts

Hello Héctor, we regret the misunderstanding with your order. The ST52 tube you received is made of steel, not aluminum, as you believed when placing the order. As indicated in the product description, it is steel used for the manufacture of safety arches, among other applications. We understand that there may have been confusion and we apologize for not responding to you sooner. The internal messages from the previous system were difficult to follow, which is why we have improved messaging through an external company to provide faster and more efficient support. For future occasions, you can also contact us by phone or WhatsApp. Thank you for your comment, it helps us to keep improving.

Thank you, Eduardo, for your feedback. We are glad to know that the experience was good and we take note to continue improving. At Weld Racing Parts, we work every day to offer well-made parts and a service that meets expectations.

Thank you for your feedback, Javier. We are glad to know that your experience has been good. We will continue to work to improve and hope that next time we can earn your 5 stars.

Thank you for your comment, David. We are glad to know that you value the treatment received and the quality of the material. Regarding the wait times, we are aware that they have not always been ideal. That is why we have recently changed our courier company to offer a more agile and reliable service. We greatly appreciate this type of feedback, as it helps us continue to improve. Thank you for trusting Weldracingparts!

Hello David, we regret that your experience was not what you expected. We have recently had several issues with the shipping company we were working with, and for that reason, we have switched to a more efficient service. We greatly value this type of feedback, as it is a wake-up call that pushes us to improve. Thank you for your feedback and for helping us continue to grow.

Thank you for your feedback, Francisco. It is a pleasure to collaborate with professionals in the sector like DAM SPORT. At Weldracingparts, we work every day to offer quality materials and a swift service to companies looking for precision and reliability in every project. We are delighted to continue adding together!

Thank you for your feedback, Jaime. We are glad to know that everything went as expected. We continue working to ensure that Weldracingparts is always a reliable option for technical parts for exhausts, welding, and competition projects. Until next time!

Thank you very much, David. We are glad that you value personalized service; for us, it is key to offer close and specialized attention, especially in projects that require precision and technical knowledge. At Weldracingparts, every customer counts. Delighted to continue collaborating with you!

Thank you very much, Alberto. We are glad to know that the order arrived quickly and that it met your expectations. We work to always offer the best. Best regards and thank you for trusting us!

Hello Rafael! We are glad to know that you are satisfied with our services! At Weld Racing Parts, we always strive to provide excellent communication and the fastest shipping possible. Your satisfaction is our priority, and we are committed to continuing to provide you with high-quality service at all times. Thank you for choosing us and trusting us with your welding needs!