The reviews highlight reliable, fast delivery and careful packaging, with many customers noting orders arrive quickly and in good condition. The product range is praised for effectiveness and ease of use, with several statements about visible whitening results, natural-looking improvements, and enamel-friendly formulas that fit easily into daily routines. Customer service is repeatedly commended for responsiveness and attentiveness, helping with explanations and support throughout the experience. Overall, customers describe a smooth, convenient experience with quality products that deliver noticeable results quickly.
Impossible to reach a customer service because it is necessary to make an ultra overtaxed number has 70 cts/€ the minute it is quite simply shameful and scandalous. For the product to see in time for the effectiveness in hoping not to have for a fortune before seeing a real result.
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Response from Whitecare
Hello Sir, You have sent two messages. We understood your dissatisfaction and we answered you to tell you that we can be reached free of charge by leaving your phone number on our website. Thank you for your understanding.
F
Florence R.
Rating: 4 out of 5
following a purchase from 15/12/2021
Fast and well packaged shipment
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Florian B.
Rating: 4 out of 5
following a purchase from 11/12/2021
At the level of waiting for the package a little long (1 month) and the boxes took expensive during the journey
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Response from Whitecare
Hello Sir, Your order was placed on Saturday, December 11 and shipped on Monday, December 13. It was delivered on Thursday December 16th. You could have received it one day earlier but I think that this extra day delay is due to the overload of packages and letters for the holidays.
Is it possible to modify your notice => you have put a delay of 1 month instead of 5 days ? I am also sorry if the box arrived damaged during the journey. Thank you very much.
V
Vinciane D.
Rating: 3 out of 5
following a purchase from 06/12/2021
I have not received anything. Difficult to give an opinion!
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Response from Whitecare
Hello Madam, I have just seen your message. Indeed on the GLS tracking, your package has still not arrived at its destination. It is noted as being "in transit" since 14/12.
I am sorry for this delay. I have just opened a dispute with the carrier to get more information.
My apologies for the delay. Sincerely Audrey
L
Laurence P.
Rating: 4 out of 5
following a purchase from 01/12/2021
It's a pity that you can't just order syringes and that every time I end up with consumables that I don't need and that I already have in double or triple ....
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Response from Whitecare
Hello Madam, You have purchased a 10 kit plus economy pack. All the items that make up this pack are available either individually or in batches, so you have the choice of being able to order only what you need while enjoying attractive pricing with batch discounts. Have a great day.
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Laurence P.
Rating: 4 out of 5
It's a pity that we can't just order syringes and that each time I end up with consumables that I don't need and that I already have in double or triple!
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Georgette O.
Rating: 3 out of 5
not bad
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Lydie G.
Rating: 4 out of 5
Price choice and speed at the top, less well for the transmission of quotes, service that is non-existent, too bad for professionals.
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Julie M.
Rating: 4 out of 5
Well
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Maghnia D.
Rating: 4 out of 5
Perfect and fast delivery!
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Sofiane D.
Rating: 4 out of 5
A little slow
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B
Benoît C.
Rating: 4 out of 5
Before ordering I wrote to Whitecare for information and got no answer, same for receiving the order. I have some questions to ask.
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Bernard N.
Rating: 4 out of 5
Very good product that I have been using regularly for a little over 2 years but I am surprised at the huge price increase in 3 months for this item.
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Julie M.
Rating: 4 out of 5
Fast delivery, but the package was damaged upon receipt.
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Melissa G.
Rating: 3 out of 5
....
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Pascal B.
Rating: 4 out of 5
PRODUCT CONFORMS.FAST DELIVERY.
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Sahra M.
Rating: 4 out of 5
Understandable and easy to order
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Christine G.
Rating: 3 out of 5
I regret the lack of loyalty discount. Since many orders, nothing to build loyalty! Except the sending of a discount to recommend immediately...strange no?
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D
Dimitri R.
Rating: 4 out of 5
The site is well done, the payment is secure.
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F
Fulgence S.
Rating: 1 out of 5
very bad customer service
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Y
Yassine A.
Rating: 1 out of 5
The delivery was fast but the whitening less ... maybe a shade of win and still .
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B
Basso S.
Rating: 4 out of 5
Very fast reception despite a lack in my order I am very satisfied
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M
Maud C.
Rating: 4 out of 5
It is a good site but the only negative point is the rates between professional and private. For me there is no difference. I am a professional, hence my comment. After that they are good products
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J
Julien J.
Rating: 4 out of 5
To be recommended
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K
Kadiatou T.
Rating: 4 out of 5
Site Easy to use, but the delivery was very long
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Laura B.
Rating: 4 out of 5
I was very satisfied with the result from the first session. I hope it will last over time
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M
Marion R.
Rating: 4 out of 5
package conforms and fast delivery good action but does not last in time (a few weeks)
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G
Guillaume L.
Rating: 4 out of 5
good visibility of products
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Johanna C.
Rating: 4 out of 5
Great waiting for the order
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Nadjet M.
Rating: 4 out of 5
Simple site
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Ahissatou B.
Rating: 4 out of 5
super mint flavor, I already have results my teeth have gained several shades
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Pascal M.
Rating: 4 out of 5
Fast and correct
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F
Fanny L.
Rating: 4 out of 5
It's only been three days since I received the product but I am very satisfied
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Nathalie O.
Rating: 4 out of 5
Compliant
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S
Sarah G.
Rating: 1 out of 5
I had the order opened and the liquid did not come out I am very disappointed I can't even use it
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Response from Whitecare
2020-10-04t11:37:28.0000000+01:00
M
Marjorie T.
Rating: 4 out of 5
Fast delivery, products conforming to the colour chart arrived perforated following the transport I think too bad.
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Ghislaine A.
Rating: 4 out of 5
Received quickly it's been 4 days since I did the treatment for the moment nothing while on the video in one time I see the change I do not believe I will have a result as all promises
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V
Veronique R.
Rating: 3 out of 5
It is not easy to order, my password that I usually use did not work ... so it was too long for my taste
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J
Jerry L.
Rating: 4 out of 5
Order conforms to my expectations, after buying a pack a few months earlier, delivered quickly, only drawback the package, a simple box from the post office
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M
Martine L.
Rating: 4 out of 5
On-time delivery
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