/10
★★★★★
based on 1769 published reviews
★★★★★
based on 1769 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Package delivered in 48h on the positive side. What is missing is a booklet with the counter indications and the indications. The training on the phone is good but it would have been necessary to have a complementary support. Be careful with the aligners, because when you order, you will only be sent women's models, so remember to specify that you need men's aligners. For the rest I wait to test. But otherwise very positive and very pleasant and friendly team. I recommend it!
Virginie A.
purchased on 23/06/2022
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3/5
★★★☆☆
I have not received anything. Difficult to give an opinion!
Vinciane D.
purchased on 06/12/2021
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Answer from
Whitecare
Hello Madam, I have just seen your message. Indeed on the GLS tracking, your package has still not arrived at its destination. It is noted as being "in transit" since 14/12.
I am sorry for this delay. I have just opened a dispute with the carrier to get more information.
My apologies for the delay. Sincerely Audrey
I am sorry for this delay. I have just opened a dispute with the carrier to get more information.
My apologies for the delay. Sincerely Audrey
3/5
★★★☆☆
Not bad
Georgette O.
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3/5
★★★☆☆
....
Melissa G.
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3/5
★★★☆☆
I regret the lack of loyalty discount. Since many orders, nothing to build loyalty! Except the sending of a discount to recommend immediately...strange no?
Christine G.
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3/5
★★★☆☆
It is not easy to order, my password that I usually use did not work ... so it was too long for my taste
Veronique R.
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2/5
★★☆☆☆
Not really bleaching
Anonymous A.
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3/5
★★★☆☆
Well
Staphan B.
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2/5
★★☆☆☆
Order shipped quickly, but a lack of transparency on the product, no ingredients on the syringe ....
Anonymous A.
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3/5
★★★☆☆
Not convinced
Anonymous A.
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3/5
★★★☆☆
Very good customer service but the quality is not good enough for the price.
Anonymous A.
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3/5
★★★☆☆
I find that the presentation of the products is not simple not well detailed maybe ... but for the customer service it is ??????????
Anonymous A.
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3/5
★★★☆☆
I am disappointed because I thought I had the complete kit except I didn't get the foam tips to brush my teeth!!!! I am stuck...
Anonymous A.
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3/5
★★★☆☆
Not very explicit
Anonymous A.
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3/5
★★★☆☆
A little complicated I wanted to see the products separately and I could not find you should make a menu then lack of explanation fortunately I did with a friend
Anonymous A.
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3/5
★★★☆☆
Whitening result average more . Need to continue with other syringes additional products
Anonymous A.
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3/5
★★★☆☆
IT BUGS A LOT
Anonymous A.
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3/5
★★★☆☆
Good product but I expected to have more results.
Anonymous A.
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3/5
★★★☆☆
More clarity...
Anonymous A.
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2/5
★★☆☆☆
Two orders and only one product received :/ for the result it is on several sessions two boxes are for my part necessary for a result especially for the more affected teeth.
Anonymous A.
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3/5
★★★☆☆
Product that certainly cleans the stains, but unfortunately not effective on the yellow dentin
Anonymous A.
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3/5
★★★☆☆
It works but it's not the white mania
Anonymous A.
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3/5
★★★☆☆
Not bad
Anonymous A.
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3/5
★★★☆☆
Fast order, the site is good.
Anonymous A.
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3/5
★★★☆☆
Hello, I found the store by chance and what I liked is that I was able to find products and reviews....Less toxic products....I received the EXPRESSO products which is great...And I'm trying the products......3 Stars because sometimes, we can't get a Counselor by phone in case of emergency...I was lucky enough to get a Super Counselor but how many calls given before???? Then, maybe there is a lack of products or description of the products - The Plus - compared to others..... I hesitated between the cleaning gel and the whitening foam and the charcoal powder as "toothpaste" for example...Both making the teeth white... !!! So, which one to choose ??? There is a lack of information - at least for me.... Otherwise, the reception is very good...Good follow-up... And an espresso order...2 DAYS LATER IN MY MAILBOX.... BRAVO.....
Anonymous A.
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3/5
★★★☆☆
Except for the ordering and shipping which took longer than indicated, everything is in order...
Anonymous A.
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2/5
★★☆☆☆
Explicit site
Anonymous A.
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3/5
★★★☆☆
Poorly packaged products, leakage during transport... Too bad.
Anonymous A.
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2/5
★★☆☆☆
Well
Anonymous A.
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3/5
★★★☆☆
The site is well coded, although the products are not that efficient
Anonymous A.
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Answer from
Whitecare
2018-03-08T19:48:44.0000000+01:00
2/5
★★☆☆☆
Very good customer service.
Anonymous A.
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3/5
★★★☆☆
The delivery was 10 days and not 48 hours.
Anonymous A.
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3/5
★★★☆☆
Fast and accurate delivery
Anonymous A.
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3/5
★★★☆☆
Order and customer service very good. But product not very efficient.
Anonymous A.
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3/5
★★★☆☆
I ordered a pack I would say classic, it works it's true I admit it, if you do exactly as indicated with the same doses indicated it will work perfectly. only downside, the doses ... a pack at 55 € Will last two weeks maximum, and apart from spending a lot of money to buy the syringes I do not see other ways to whiten teeth so I say yes but if the budget is ... if not you'll have white teeth two weeks only ... quality products nothing to say otherwise
Anonymous A.
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3/5
★★★☆☆
The site is very easy to order and very secure.
Anonymous A.
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3/5
★★★☆☆
Not enough instructions for use, not for all products
Anonymous A.
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3/5
★★★☆☆
Good, fast delivery.
Anonymous A.
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3/5
★★★☆☆
Clear on the site
Anonymous A.
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3/5
★★★☆☆
It's already simpler and easier so in a word it's pretty good
Anonymous A.
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2/5
★★☆☆☆
Lack of product information
Anonymous A.
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3/5
★★★☆☆
Unsatisfactory order tracking
Anonymous A.
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3/5
★★★☆☆
FUNCTIONAL BUT BASIC WEBSITE
Anonymous A.
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2/5
★★☆☆☆
Not very clear
Anonymous A.
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3/5
★★★☆☆
The site is quite functional, but not modern enough
Anonymous A.
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3/5
★★★☆☆
Good delivery
Anonymous A.
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3/5
★★★☆☆
Very good
Anonymous A.
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3/5
★★★☆☆
Well presented
Anonymous A.
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3/5
★★★☆☆
For the store, nothing to say in particular.
Anonymous A.
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3/5
★★★☆☆
I am currently testing it and I see slight changes in the way it works, but not as much as a whitening at the dentist's. It may vary with the person.
Anonymous A.
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3/5
★★★☆☆
The site itself is quite well done and the package is sent quickly
Anonymous A.
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3/5
★★★☆☆
Good ergonomics and ease of ordering
Anonymous A.
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3/5
★★★☆☆
Why this note ... Let me explain! Having a simple bank card, I had to make my purchase by PayPal so I had to create an account on purpose because the site does not accept all cards. This is not unacceptable in itself but it's interesting to mention it when you know that it's the number 1 site. Also note that the promotion on the box is very interesting. It has raised my starting grade. I am waiting for my package but there is no hurry.
Anonymous A.
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3/5
★★★☆☆
Very fast shipping, reliable site.
Anonymous A.
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3/5
★★★☆☆
Fast delivery
Anonymous A.
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3/5
★★★☆☆
A lot of hassle to add a product to your cart or to view the details of a product
Anonymous A.
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3/5
★★★☆☆
Everything is perfect but the coupon codes valid for 10 days after the order when you don't need the items since you just ordered them! In my opinion it would be more judicious to put a longer delay (3 months for ex.) The customer would be happy considering the price of the articles and would order surely more often. Loyalty rewarded....
Anonymous A.
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2/5
★★☆☆☆
Suitable store
Anonymous A.
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3/5
★★★☆☆
The site is good and easy to order, however the only drawback is that you also sell to individuals because we professionals we lose customers because of that
Anonymous A.
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3/5
★★★☆☆
Good ergonomics of the site and fast delivery
Anonymous A.
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