Customer reviews of WonderCity

9,8 /10

Based on 8 351 published reviews

5 7 718 92% 4 478 6% 3 61 1% 2 31 0% 1 63 1%

Summary of reviews

WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.

Reviews 1, 2, 3, 4 and 5 stars

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Christa P.

Published on 12/07/2023 à 16h51

Great service and fast shipping. Would definitely buy there again.

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Pascal G.

Published on 12/07/2023 à 16h12

You can't even give your good customers a discount When I made my last purchase, I made a request which was not honored. So you lost a very good customer... My request was far from unusual, since you forgot to mention that the figurine was damaged, and I maintain that your good customers are not rewarded.

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Response from WonderCity

Dear customer, we are sincerely sorry, but we reiterate that we are unable to grant your wish to receive a figurine with a net value of 92€, even if it is second-hand. We would like to inform you that our loyal customers are particularly well rewarded by an original and generous loyalty system which has partly made the success of our site. On the one hand, each purchase earns you euros on your loyalty card, and on the other, depending on your purchase volume, your loyalty level gives you access to direct discounts on the entire catalog! However, this exceptional loyalty program requires you to place at least one order per year. Since your last order dates back to 2020, you were unable to benefit from any advantage when you placed this new order. This may explain why you are experiencing this problem. Please do not hesitate to contact our customer service for further details. We remain at your entire disposal. We hope that a better understanding of our loyalty program will enable you to appreciate the benefits of our site at their true value, and sincerely hope to continue to count you among our customers.

Jerome D.

Published on 12/07/2023 à 16h09

Fast delivery and tracking. Product purchased with full knowledge of the defect and at a very attractive price for a really good finish. I recommend

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Plateus

Published on 11/07/2023 à 16h30

Perfect Well packaged Competitive prices A large choice A loyalty card and moreover they answer very quickly when you ask a question

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Plateus

Published on 10/07/2023 à 16h14

impec. well packaged very large selection competitive prices

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Cliente

Published on 09/07/2023 à 16h43

Packaging and speed in shipping

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Corinne

Published on 08/07/2023 à 19h20

Super fast delivery, perfect technical support as I had a problem placing my order. I would definitely recommend

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Huguette L.

Published on 08/07/2023 à 05h35

I am very satisfied with the reception of my parcel. delivery on the expected date. the object is in conformity with my order and with what I expected.

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Andrea D.

Published on 06/07/2023 à 21h23

I often purchase Disney Traditions products, all of which are excellently made and if needed the operators are super nice and friendly. Excellent in everything

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Valentine

Published on 06/07/2023 à 16h29

Large selection of Disney figurines at competitive prices. Large selection of loungefly. Fast, careful shipping. Highly recommended!

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Marianna

Published on 05/07/2023 à 20h10

Excellent product, arrived healthy and in fast and accurate delivery

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Evelyne

Published on 05/07/2023 à 16h35

Beautiful articles and good delivery recommend to disney fans

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Marcela

Published on 05/07/2023 à 15h56

All items are original. Fantastic shipping, it is one of the best stores in Europe.

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Sabine

Published on 03/07/2023 à 15h59

Hello, order received quickly, everything was perfect ... I look forward to the next package mastercraft snow white...

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Marie-Claire C.

Published on 02/07/2023 à 16h15

Super fast and careful delivery. Perfect figure. As usual

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Lindsay

Published on 02/07/2023 à 16h11

Nickel !!!!!

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Nathalie

Published on 01/07/2023 à 16h56

Always nickel, the delivery, the products I never had anything to say. Really very very good and serious.

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Evelyne

Published on 30/06/2023 à 19h07

I'm always so happy with my Disney purchases and the fast delivery. I recommend you to everyone who visits your site!

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Giovanni

Published on 30/06/2023 à 16h42

Efficient and easy to use. Great site and fantastic selection of products. Recommended!!!

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Vicky

Published on 29/06/2023 à 15h49

Always on time with delivery. If there is a problem it is dealt with immediately as required. Always order my sculptures from you.

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Nadine C.

Published on 28/06/2023 à 17h42

Speed, Perfect!

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Machado

Published on 28/06/2023 à 16h18

Love this store. Amazing figurines and good prices.

Maeva

Published on 27/06/2023 à 15h59

Item conforms to order, well packaged fast delivery

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C.vilain

Published on 27/06/2023 à 15h47

Attractive prices, product quality and fast shipping

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Billtis R.

Published on 26/06/2023 à 10h49

Excellent work

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Thierry M.

Published on 26/06/2023 à 07h47

Order received on time. Careful packaging. The figurine is beautiful. Would recommend.

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Kate

Published on 24/06/2023 à 17h00

I am always delighted to receive my orders. No problem, they are always there! Are at very affordable prices thank you cadeaucity! They offer exclusive loungfly, which is great.

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Caroline M.

Published on 24/06/2023 à 15h55

Fast delivery and quality products. I recommend it!

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Sandy

Published on 23/06/2023 à 15h52

Very happy with my order, the stitch figurine and the stitch bag are magnificent and very well packaged. Very happy with every purchase and city gift.

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Plateus

Published on 23/06/2023 à 09h59

Perfect fast delivery well packaged

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Published on 21/06/2023 à 09h26

I like the quality of the products, and the proposed offerings.

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Severine

Published on 20/06/2023 à 16h12

Perfect. Fast delivery. Product conforms

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Cliente

Published on 20/06/2023 à 15h48

Beautiful bag but bigger than I imagined...super fast shipping! I would absolutely recommend!

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Spuccianti P.

Published on 20/06/2023 à 09h46

Excellent purchase, item as described, fast and careful shipping. Great selection of wonderful items!

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Stefania

Published on 18/06/2023 à 16h37

Always great products! By now I have to repeat myself in these reviews of mine regarding Gift City products : I have been buying Disney Traditions products for many years and now also the Loungefly line of bags and backpacks. Disney images always accurate and distinctive, with excellent color matching. Shipping always very accurate and fast. I can only warmly recommend the above items to everyone.

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Stefania D.

Published on 18/06/2023 à 15h51

Wonderful product, very fast shipping

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Florence D.

Published on 17/06/2023 à 16h03

Always a beautiful item that just adds to my collection 🤩

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Dalila

Published on 17/06/2023 à 07h02

Their products for a lover like me of the animated and non-animated world are wonderful. The delivery is super fast and the convenience of payment on delivery is great. The customer service quick, helpful and friendly. Highly recommended. 5 stars well deserved.

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Rodolphe

Published on 16/06/2023 à 11h13

Great products, fast delivery and easy to use relay points.

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Valentine

Published on 14/06/2023 à 16h59

Very fast shipping, careful packaging and a great selection of figurines and bags! Attractive prices compared to other sites.

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