Customer reviews of WonderCity

Everything perfect!!! Beautiful products. 4 out of 5 because you can always improve!!!

Hello. Good site, I order from them often. Fast shipping. This time I received my Jim shorts box damaged. I hope it was just an exception. I'll see about the next order. Thanks anyway!

Nikel! Received quickly and as expected!

Item equal to expectations. Perfect time and manner of delivery.

Late parcel Damaged box on arrival No choice but to accept it (as it was late) Only positive point: item ordered as expected No news from customer service by e-mail following complaint too...

I bought 2 items of jim shore disney, on the products arrived in good condition well packaged, unfortunately I had a problem with the shipment I got the message that they would come by for delivery and for 2 days spent at home waiting no one was seen I contacted the courier who told me that there was no house number so I should have contacted the city of the gift whatever even if when you enter the data the system should force you to put the n. Civic I say my mistake I managed to contact the city of the gift and told me that the courier would come by that day that was not so another day spent at home waiting for no one ! Anyway apart from this inconvenience everything ok

The only flaw for me is paying shipping despite the price of what you buy which is not little! otherwise everything perfect

Delivery which, as is often the case, ended up in a point relay even though we had asked for it to be delivered to our home. Positive point: timing kept for Christmas.

Great items that arrive quickly, but some are far too expensive.

Package not delivered on time, never received and returned to sender. And of course I was charged.

The item received was broken

the service is great the products that arrive are what you ordered and the prices are competitive, only point for which I do not put 5 stars is that if you pay with paypal you are charged a fee albeit small (just over 1.8€)on the final bill. however a positive shopping experience.

The order went well as did the delivery cpdt the figurine although intact had quite a few paint defects (the holidays imminent I could not return) so I had to repaint myself some parts it's a shame given the cost of products they are not impeccable.for the rest nothing to say.

Both items are really beautiful in person...arrived early and well packaged.

Nothing to say arrived as ordered...

Always a great site, but I find that prices have risen sharply. Too bad

I am satisfied with the gift but not with the delivery. No call from the delivery person. I had to pick up the package at a relay point. I chose home delivery so I wouldn't have to go anywhere...

Faster delivery would be cool. I'm of course talking about the second wallet purchase! But otherwise good

Careful preparation of the parcel, just right for the fragile items ordered. The parcel arrived on time. Great satisfaction with the items ordered.

Package received but in pieces... The cup arrived broken in its box...

The products are as described, the delivery is fast, but customer service cannot be reached by telephone, which makes it impossible to obtain any details. I have given up on a purchase for this reason.

Fast delivery and impeccable tracking for a first order I was satisfied.

Good service although with slight delay in delivery which however was reported to me promptly. Satisfied

The reception of my parcels was perfect, but I can't say anything about the figurines I ordered, because the packages won't be opened until Christmas. They are gifts. Thank you very much.

I ordered Christmas ornaments from Jiim Shore which I love, good assortment at appropriate prices. Punctual delivery.

As described

After 8 days after the order, I am told that one of the items ordered is not available, at the time of the order there were 2 in stock,they give me the availability of refund, given prepaid number, they tell me that ,since I paid by bank transfer I have to give IBAN,given And after more two weeks nothing. So far promises of refund but still nothing,this refund story started on Oct 29.

I love this site I find fee clochettes that I can't find elsewhere and for a collector like me it's great.

Prompt delivery on time, material perfectly packed safely, I had some problems on the site, but likely depended on my device

I ordered a Cinderella teapot which was damaged, probably due to a manufacturing defect, because it was very well packaged, but it didn't look good as a gift. very, very disappointed.

Everything exactly as pictured

I am satisfied in general, the product internally arrived undamaged and perfect, in a very short time, unfortunately, however, the box of the object had a clean cut, a break that in a Disney statue, in my opinion is not acceptable, a little more care should be taken in the packaging, and the box that contains the object should be a little larger ... (we know how couriers treat parcels) because in a collectible statue the packaging has a great importance, I did not feel like disputing and sending back the product as inside is absolutely perfect and intact, there is to say however that the outer sactola with an obvious break, annoys me beyond belief. In view of this, I do not know whether I would make another purchase in the future....

Delays to obtain my order too long, 3 months after the date planned for the payment of this one. No commercial gesture possible. Too bad...

A site full of really innovative especially affordable gift ideas. Security in payment, perfect and impeccable packaging, but most important very short delivery time. Maybe shipping costs a little high for my standards, but for the service it fits.

DELIVERY TIME RESPECTED, PACKAGED CORRECTLY BUT A SLIGHT DEFECT ON THE FIGURINE. I WOULD HAVE APPRECIATED A LITTLE THANK-YOU NOTE LIKE SOME SITES CAN PROVIDE.

Item ordered in May, said to be available within 3 weeks....I'll never hear from the site until October to notify me of shipment !!!! I had to go to the item's page to see that its availability was postponed from week to week! It was a gift... last time I order from this unreliable and uncommunicative site.

outrageous! order placed in early August still has not arrived and every two three days the delivery scheduled on the online page is slipped by a week! I am a real user - I VIVIDLY DISADVISE!!!

Fast and careful delivery.

The merchandise I don't know how it arrived undamaged.The box crushed in one corner and as a result the packaging of the willow tree statue is also ruined!The polystyrene inside that is supposed to prevent shocks is completely broken and punctured at the bottom.Since I have to give it as a gift I repaired it with transparent tape. I will definitely not buy,more anything from gift city.

One out of three damaged figurines arrived, by the way there is a red sticker on the box of the damaged figurine, which makes you think bad. Packaging intact so I could not know before opening them about the damage. I sent in the correct time message to assistance who after asking for a photo never heard back. Products are nice, but assistance not good. And now I have damaged figurine. I answer here because by email it seems impossible.... I replied to both emails (French/Italian) attaching photos.... 24 hours have passed. Whatever, I give up. Non-existent assistance, except social responses to make the customer look bad. Beyond the damage the mockery, sleazy. Never again this site.