Customer reviews of WonderCity

punctual and courteous

I ordered two articles from you and received one but not the other. The payments went through smoothly but I haven't heard from you since.

Character's broken ear

Site-compliant

The products sold are attractive and as described. On the other hand, I find it hard to understand how the site works: products are put in stock when they are not, immediate debit before shipping (even if the product is not in stock!) I had to send several emails before getting a reply from customer service and I received my products 10 days after the expected date. too bad!

Really nice products and quick delivery. Too bad you can't put a Wishes card in the package.

Fast and careful delivery, I am satisfied with my order.

Great prices, fast shipping, but slightly damaged item

The color is a little dull on the hair Fast delivery Nickel packaging

package arrives too late incorrect tracking number

Satisfied received my order quickly and competitive price.

I have always been satisfied with Jim Shore shipping. But this time the shipping delay was too long and I didn't get my items in time to give them as gifts: a month without a valid excuse. I only got the explanation after sending an e-mail. What a shame! Today I received my parcel still well packed. Thank you very much. Sincerely Josiane Conchon

Perfect! Arrived in very good condition, nothing to complain about so far! Beautiful items and lots of gift ideas!

Arrived quickly. However, the cup ordered had a small cleavage in the heat-sensitive coating.

item as pictured arrived on time

Fast shipping

deadline met, item in good condition great!

Hello I ordered July 1, 2020 received very quickly nothing to say about the delivery. I received the broken statuette so I contacted him by email with photos the next day I had an answer for a return and he sent me a new one. Quite happy with the service

Package well packed. item in good condition. Very fast delivery. item as described. normal price.

Fast and careful delivery. Prices are reasonable.

Fast delivery... good quality item.

I made a purchase about two weeks ago, arrived damaged. I contacted them on facebook the page since that is the only way to contact them and after expressing my problem they blocked me, also blocking my second facebook profile where I went to comment under one of their posts to compliment them for their politeness.So then I contacted them by email obviously attaching pictures of the item. After several emails, they send me a new item the next week, (I had to wait for them to get the return to the warehouse and then they sent me the "new" one in the meantime my niece waited, the birthday present I apparently can't give her) guaranteeing to check it before shipping it. Yesterday I get the new item and it is worse than the previous one. I wrote an email enclosing photos, but I never heard back from them. I do not recommend this site, very bad. Especially the ways they have with customers, I have never seen a page block you, they forget that I am the customer and they are the sellers. By the way, I expected them to understand and apologize, but in the end they blocked me.

the subjects I requested arrived without a hitch, as they always do. And they are superb.

Good, correct delivery

Very good site, I'd give it one star less because the prices can sometimes vary from one month to the next, but when you look more closely, sometimes the initial price is not the same as it was before the promotional offer, and some products take a long time to be restocked, so the price when it comes back is not the same.

I'm very satisfied with the figurine I bought, which is splendid, a little less so with the cadeaucity service, which charges more if you use PayPal...great shame. I received a damaged cardboard box with a hole in one side! with a bit of protection but the figurine wasn't wedged in the center, so the official box was in bad condition and every collector knows the importance of boxes...I wanted to order again with cadeaucity and a figurine (not planned as a limited edition) went from 70€ to more than 90€ because I quote "victim of its success" it's the business but so I took it elsewhere...also a shame...

Excellent product as pictured arrived on time and well packaged.

Deadline met and goods in very good condition

The parcel arrived very well packed not disappointed the figurine is really beautiful But the preparation time of order and delivery was rather long (1 week)

The item arrived quickly and without any problems. I am not putting 5 stars because I found it difficult to get in touch with customer service by phone

The size of the last figurine is not what I expected. A little smaller than my previous order. Sincerely

I love this figurine, the only downside is the red paint on Mrs. jumbo's head which was a bit damaged, so I had to redo it.

All good, only thing is not clear how to get the gift wrap. I expected, therefore, a wrapped package....

I thought I'd get a bigger rose. Very nice color.

Accurate and fast in shipping. Fantastic Romero Britto items for sale.

I ordered a figurine on March 31 and received it in perfect condition on April 08. Delay a little long but with the current situation it is quite normal. I'm really satisfied, so I'll give it 4 stars this time, as I'm waiting to see how long it will take to deliver when the situation recovers. But given the responsiveness of the people who work for the site, I think I'd quickly go up to 5 stars. They listen to me and respond quite quickly, especially to e-mail requests. Thank you very much for that!

Seriousness and fast delivery

Very satisfied

Serious and accurate as seldom happens on line. What can I say they have earned our trust . Bravo

I received my parcel quickly, however, a little more protection of the box would have been welcome. What's more, under the base of my figure are dings like traces of a cutter's neck ... It's a shame, although it doesn't show.