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V
Rating: 5 out of 5
Fast and accurate
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
All perfect!
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C
Rating: 5 out of 5
Great service , absolute competence!
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C
Rating: 5 out of 5
Fast safe and reliable. Very good!
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H
Rating: 5 out of 5
The product ordered looks very nice.Very neat packaging and met the delivery time.Kudos!
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A
Rating: 5 out of 5
Products arrived quickly!!! In perfect condition!!!
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A
Rating: 5 out of 5
Great item found with discount, shipping on scheduled days.
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P
Rating: 2 out of 5
bought for the 2 time a disney figurine the first one came to me with a stain on the face,and last week the 2 order had a large amount of glue on the platform and the dress was all discolored I think I will not shop on this site anymore
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Response from WonderCity
Good morning, We are truly sorry that on two occasions you have been delivered a product that did not meet your quality requirements and we will ask the manufacturer for more attention during production. Among the thousands of items offered, it is possible that some may involve imperfections not observed by quality control although, we do not remember a similar case on the same customer in 5 years of activity and thousands of shipments made (as testified by our other customer reviews). However, we would like to point out that each time he reported the defect to us, we promptly intervened to take back at our expense and directly to his home, the item in question, and each time we promptly and fully refunded him. In fact, the guarantees and service we offer make it possible to find a solution immediately should cases like this occur. Renewing our apologies for the incident we send you cordial greetings
C
Rating: 5 out of 5
I have been buying for quite some time and the site has greatly improved, shipments always on time and real discounts as one's "level" increases
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I
Rating: 5 out of 5
You are the best.....the number one congratulations.
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A
Rating: 5 out of 5
I have been buying from thiso site for years now, all their products are outstanding, always perfect, conform to descriptions and photos, packed with care and really short shipping time. Consicliatissimo site.
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F
Rating: 3 out of 5
the packaging is not the best. One figurine has a stain
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Response from WonderCity
Good morning, It would be really interesting to have more details regarding the packaging you received. For our company, not getting top marks with every shipment is a disappointment and we are always very sorry about that. The items we shipped to you were packaged in a styrofoam box whose mold completely wrapped the products. Everything was placed in a packing carton suitable for shipping, and environmentally friendly styrofoam was placed inside to fill the spaces and prevent shaking during transport. Finally, the sealing is done with reinforced security tape. Regarding the figurine, we invite you to contact our Customer Service directly at our toll-free number, which remains at your disposal to verify the defect found and provide a quick solution. Sincerely
R
Rating: 5 out of 5
Outstanding! no doubt, I would recommend this company to anyone.
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M
Rating: 5 out of 5
always accurate and on time seriousness pays! good work
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E
Rating: 5 out of 5
I really recommend this company
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A
Rating: 5 out of 5
Serious and efficient company, prompt and courteous customer service, fast and flawless shipping, I am sidisfied.
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C
Rating: 5 out of 5
Fast delivery, the product fully complies with expectations!
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C
Rating: 5 out of 5
excellent service, available quantity is highlighted immediately, material arrives immediately, is well confirmed and monitored step by step with emails, everything arrived in good condition and according to what was ordered.
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S
Rating: 5 out of 5
Exemplary packaging execution. Very fast in the execution of orders. Customer service with very friendly staff. ... I have purchased several items from Shore's Disney and Peanuts line and they are beautifully crafted
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C
Rating: 5 out of 5
Very fast.
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I
Rating: 5 out of 5
Very fast delivery, perfect packing. More than satisfied.
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L
Rating: 5 out of 5
I received my package very quickly. The item purchased is wonderful. Beautifully made and attention to detail. I would definitely recommend buying from the gift city company.
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R
Rating: 5 out of 5
GREAT ONLINE STORE - GREAT SERVICE - GREAT PRICES
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G
Rating: 5 out of 5
Everything perfect and fast
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P
Rating: 5 out of 5
Delightful clocks. Nice and cheerful for the city home and for decorating the vacation home. Good and competitive price.
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M
Rating: 5 out of 5
Quick and efficient sending; very good and safe packaging
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C
Rating: 5 out of 5
Timely shipment and perfect packaging!
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D
Rating: 5 out of 5
First time buying from them..more than positive experience, the goods purchased (fragile items) arrived the gg.after perfectly packed...definitely if I still have a need they will be the first choice.
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R
Rating: 5 out of 5
Quality, kindness and efficiency.
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S
Rating: 5 out of 5
Fast efficient and reliable service
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C
Rating: 5 out of 5
I purchased 2 pieces Disney tradition! Fast and efficient delivery! Perfect pieces and good deals on the site! I recommend it!
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C
Rating: 5 out of 5
Serious and reliable company.Fast shipping
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A
Rating: 5 out of 5
Excellent seller, accurate on time and perfect packaging! Recommended
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L
Rating: 5 out of 5
Absolute speed excellent products is also satisfied with the assistance given me unique really
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C
Rating: 5 out of 5
Products always arrived without any problems, very satisfied.
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G
Rating: 5 out of 5
I got Anna and Elsa in the Disney Showcase Haute Couture versions...despite the very accurate descriptions on the site, in person they are both simply gorgeous...Anna rendered little in photos but in person she is stunning. Very fast shipping and great prices to say the least compared to the prices charged on other online stores...one clarification: THEY ARE ABSOLUTELY ORIGINAL PRODUCTS, perfect and spectacularly painted, so if you love this kind of resin figures take advantage! To top it off excellent packaging.
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E
Rating: 5 out of 5
ALL PERFECT ...
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M
Rating: 5 out of 5
Safe and very fast shipping!!!!
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A
Rating: 5 out of 5
Quick delivery, perfect packaging and product quality that largely met expectations. It was my first purchase on this site but I can guarantee that it will certainly not be my last. Excellent.
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C
Rating: 5 out of 5
Excellent company, serious and accurate. I always feel good shopping with you!!!
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