Customer reviews of WonderCity

9,8 /10

Based on 8 351 published reviews

5 7 718 92% 4 478 6% 3 61 1% 2 31 0% 1 63 1%

Summary of reviews

WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.

Reviews 1, 2, 3 and 5 stars

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Marco

Published on 15/12/2015 à 07h12

Very fast shipping, perfect item. Highly recommended!

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Romina

Published on 14/12/2015 à 19h06

Simply perfect! Arrived in the right time, packed and protected. Bravissimi

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Irene P.

Published on 14/12/2015 à 17h28

The service was prompt and tracking the package very easy

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Lucia

Published on 14/12/2015 à 16h42

I bought an item from Britto to give as a gift,unfortunately the packaging was completely broken. To remedy this,I had to create a gift box that contained other products,so that I would not have to give the single item as a gift without packaging. The package had probably been inspected before delivery,but it was not accompanied by any receipt indicating this. Upon receipt of the order, the package appeared to be intact because it had been packed twice.

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Response from WonderCity Published on 14/12/2015

Good morning, we are sorry about what happened and will inform the courier company. But why did you not think to contact our Customer Service Department right away? It is unfortunate that you waited seven days to put a negative review without contacting us directly first. We also have a toll-free number, and we would have solved the problem in no time by replacing the part and asked the courier company for reimbursement of transportation costs due to the fact that someone opened the package before delivering it to you. Sincerely

Vincenzo Z.

Published on 14/12/2015 à 07h28

Maximum seriousness of the seller, excellent shipping time, excellent package preparation.

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Antonio.

Published on 13/12/2015 à 08h17

Prompt in delivery, but one of the three gifts ordered was slightly marred on the face--almost satisfied....

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Roberta R.

Published on 12/12/2015 à 15h33

I purchased 2 Jim Shore figurines, arrived in amazing time and in excellent condition.Great packaging and lots of professionalism. I would recommend to everyone!

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Salvatore M.

Published on 12/12/2015 à 13h08

I was very comfortable buying the product from Cittadelregalo, great professionalism and helpfulness.

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Roberto

Published on 12/12/2015 à 13h00

Perfect on everything purchase delivery and service.

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Elisabetta

Published on 12/12/2015 à 08h42

Excellent, serious and fast

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Chiar

Published on 11/12/2015 à 15h44

Really competitive prices, fast shipping and accurate. They continually update the status of the purchase. Recommended!

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Franca M.

Published on 10/12/2015 à 15h42

great products, fast and accurate packing and delivery

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Benedetta

Published on 10/12/2015 à 12h56

Truly a great store in all of the of the purchase.... Buy everything with confidence!!!

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Luigi P.

Published on 08/12/2015 à 15h43

Best adjectives to a very special site. Superlative from vision to delivery.

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Antonella P.

Published on 08/12/2015 à 10h54

I was absolutely satisfied with the efficiency and super quickness' in receiving my package. Highest appreciation thank you!

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Roberto D.

Published on 07/12/2015 à 21h57

great pricesii very fast and very attentive to their customers.

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Alex

Published on 07/12/2015 à 20h11

Great seller everything perfect recommend to all

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Laura L.

Published on 07/12/2015 à 16h18

The goods arrived in a very short time, well packaged. No problems at all.

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Orsola G.

Published on 06/12/2015 à 06h29

Very happy with the product...great tt

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Arianna M.

Published on 03/12/2015 à 12h48

I am very satisfied with the order placed, I was already familiar with the products, but they also have good prices here. Fast delivery, goods well packed, I would highly recommend it.

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Monica

Published on 02/12/2015 à 20h27

Very fast delivery. Impeccable service.

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Gianluca P.

Published on 02/12/2015 à 09h39

I purchased from cittadelregalo.it two Disney items, the after sales service was amazing, the goods arrived as early as the next day via express courier and the package was properly protected. I highly recommend the store and will definitely do more shopping with them.

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Alessandro M.

Published on 01/12/2015 à 18h53

Great as always not the first time I buy from them and they are always impeccable

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Santa P.

Published on 30/11/2015 à 15h57

First time . I was satisfied in everything : from the ease of ordering to the timing of delivery , but above all I like the ability to follow every step of the shipment made . Positive : the choice of payment .

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Mad

Published on 30/11/2015 à 13h06

Package arrived quickly, product as described.

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Maria R.

Published on 29/11/2015 à 07h06

punctual accurate perfect packaging what to say more satisfied thank you

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Elisa C.

Published on 26/11/2015 à 14h42

I was assisted in all phases of the purchase with precision and punctuality. Highly recommended.

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Patrizia O.

Published on 26/11/2015 à 06h54

I purchased from you and was more than satisfied with the service. fast and accurate in everything. congratulations

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Francy86

Published on 25/11/2015 à 20h20

I found myself very well with you ! I was able to purchase a hard to find item ! fast shipping ! Thank you !

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Paola M.

Published on 25/11/2015 à 13h22

It is not the first time I perform a purchase I absolutely recommend

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Francesco

Published on 25/11/2015 à 12h46

Not the first purchase I make they are always the best fast and reliable

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Ivano B.

Published on 25/11/2015 à 09h57

Perfect everything great.

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Ilaria M.

Published on 23/11/2015 à 21h18

Fantastic store!!! Fast service, very friendly staff :) Thank you gift city!!!

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Ivan P.

Published on 23/11/2015 à 19h08

Excellent selection and competitive prices. Fast and secure payments. Communication to the user timely and accurate. Very fast and punctual shipping. Highly recommended and very satisfied.

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Valeria

Published on 23/11/2015 à 12h54

Delivery on time and fabulous product as well as the photo d purchase

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Andrea

Published on 22/11/2015 à 13h56

Arrived quickly,watches are very nice and quiet,all OK

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Carla P.

Published on 20/11/2015 à 11h11

Fast shipping, I made an erroneous purchase earlier and it was immediately reversed. I will make other purchases in the future.

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Elvira

Published on 19/11/2015 à 15h02

Serious, accurate and punctual site. Nativity received in a very short time. Recommended

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Lara R.

Published on 18/11/2015 à 13h40

The goods ordered arrived in perfect condition and in a very short time, three working days. Serious and reliable company. I recommend it to those who have to choose gifts even at the last moment.

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Carlo R.

Published on 18/11/2015 à 13h23

Satisfied with the products purchased,perfect packaging,fast shipping

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