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V
Rating: 5 out of 5
Fast delivery. Package intact and well packed.
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
Reviews 1, 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
SUPER-FAST ORDER PROCESSING
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C
Rating: 5 out of 5
I recommend it, the parcel was well packed and I received it quickly.
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C
Rating: 5 out of 5
very fast and careful shipment. a pleasure.
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J
Rating: 5 out of 5
PERFECT TO RECOMMEND
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C
Rating: 5 out of 5
Great site with wonderful Disney figurines
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C
Rating: 5 out of 5
Outstanding product and fast shipping. Perfect!!!
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M
Rating: 5 out of 5
super site, items as described and very attractively priced. I recommend
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V
Rating: 5 out of 5
Stunning figurines! Arrived in very few days, and perfectly intact. Perfect packaging! I will buy from this fantastic site again.
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C
Rating: 5 out of 5
very well protected items! arrived on time and packed in perfect condition! the site is always top-notch! very satisfied! you can buy with complete peace of mind!
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C
Rating: 5 out of 5
excellent, accurate and punctual
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C
Rating: 4 out of 5
Site with a lot of bugs but beautiful items well packaged and fast shipping.
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Response from WonderCity
Hello, Thank you for your comment. Our technical teams have not detected any "bugs" on the site and we have not received any reports of this type from other customers. In order to better understand the difficulty you encountered, would you be able to give us more information? Our Customer Service team is at your disposal for any assistance you may require.
G
Rating: 5 out of 5
I am very happy with my order. It arrived within 48 hours. The Willow statue is very beautiful and was not damaged during the trip. It will be offered for my son's communion on May 26 as he loves to read. The message of this statue is the quest.
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C
Rating: 5 out of 5
Ordered before 1pm, delivered the next day around 11am, just in time for my daughter's birthday. Too great, thank you!
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C
Rating: 5 out of 5
Arrived immediately in perfect condition nothing to complain about
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C
Rating: 5 out of 5
very fast shipping, items conform and in perfect condition!
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L
Rating: 5 out of 5
Fast and careful delivery! Perfect, thank you :)
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V
Rating: 5 out of 5
Fully compliant product. Package tracking from order to delivery. Delivery on time. In short, perfect!
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N
Rating: 5 out of 5
Perfect! I'm used to ordering from this site and I highly recommend it. Very well done site and easy ordering. Great care is taken with the parcels, which have always arrived in perfect condition. Prices are very competitive (even more so when you're a member or during special offers).
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R
Rating: 5 out of 5
Cadeau City is a serious site, the objects are packaged with care, and in the event of a problem the customer service is very efficient. I recommend this site 200%. In addition, the prices are quite attractive. Everything is delivered on time. Nothing but positive things to say.
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A
Rating: 5 out of 5
Super I recommend
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B
Rating: 5 out of 5
Price lower than the competition Fast delivery Responsive to emails Very attractive offers
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C
Rating: 5 out of 5
Great service, very fast shipping.
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C
Rating: 5 out of 5
Fast / efficient
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D
Rating: 5 out of 5
EXCELLENT!!! fast delivery
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C
Rating: 5 out of 5
Excellent, nothing broken, superbly packaged and protected
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D
Rating: 5 out of 5
as always, everything perfect :)
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S
Rating: 5 out of 5
Choice, reasonable prices, an innovative loyalty program and reliability: nothing to complain about!
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C
Rating: 5 out of 5
Excellent service
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S
Rating: 5 out of 5
Super beautiful items and super fast shipping!!!
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A
Rating: 5 out of 5
Quick and efficient service, products packed optimally, fast and timely shipping
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C
Rating: 5 out of 5
fast, simple and efficient
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C
Rating: 5 out of 5
everything went well, the order arrived quickly. Disappointed because I could not get a figurine in promo due to its breakage.
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M
Rating: 5 out of 5
Fair prices, original items (as shown in the photos), super fast delivery and most importantly I was always informed about the status of the order from loading to shipping to delivery. Congratulations!!! I recommend Cittadelregalo with flying colors.
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S
Rating: 5 out of 5
I have been buying JIM Shore Disney Traditions products for quite some time now.These items are always highly detailed and perfectly true to the images of classic Disney cartoons. The packaging is perfect and the items have always arrived at their destination quickly and on time.
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S
Rating: 5 out of 5
Very kind , professional and fast delivery, excellent quality ! A thank you for my best man wedding favor !!!
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M
Rating: 5 out of 5
Very good service, really beautiful figurine received in excellent condition, with no defects whatsoever. Very fast and reliable shipping. I highly recommend it. Thank you for everything, I'm delighted!
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C
Rating: 5 out of 5
I am very happy with my purchase, I recommend it.
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C
Rating: 2 out of 5
As a customer of cadeau city since 2011, I've seen a real change. Before, customer service was very human and had an understanding approach, knowing that customers were mostly collectors and therefore planning returns accordingly. Nowadays, I receive a broken item and I get a very robotic response, which does not fail to copy and paste the general terms and conditions of sale. I'm told that there's no exchange because my item costs less than 70 euros, and that of course there's no guarantee that I'll be able to buy it back at the same price. And as if by magic, this morning the item is no longer on sale, forcing me to buy it at a higher price... I'm particularly disappointed with this new approach... I won't be recommending it as I used to, I won't be buying with my eyes closed and I'll be opening mine wide from now on.
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Response from WonderCity
Hello, our General Terms and Conditions have been in force for three years now, and are designed to prevent abuse. It's a pity that in your comment you forgot to write that we solved your "problem" (a missing end of less than 1 mm of a feather) in less than 12 hours since your report. We accepted your complaint and sent you a free return label to refund the full price of the item. You were thus able to purchase the item again, taking advantage of the special offer still in effect, with a difference of... 0,65€ !!!! We're sorry that you consider our free returns service and this price "difference" as an obligation to buy more expensive and therefore write such a negative note. Sometimes it's really difficult to respond to certain criticisms, but we'd like to reassure you that our customer service has remained "human" and will always respond as quickly as possible to its customers. Sincerely
C
Rating: 5 out of 5
unmistakably perfect
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