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V
Rating: 5 out of 5
I've been ordering from them for 4 years now, and I've never been disappointed.
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
Reviews 1, 2, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
fast and well-tracked order
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T
Rating: 5 out of 5
Glad to have your services
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G
Rating: 4 out of 5
Everything perfect except for the delivery taken by chronopost 13H received 24 hours later because the driver did not respect the schedule. Service paid in vain and no compensation.
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Response from WonderCity
Hello, We are very sorry for the delay, your order should have been delivered on the 15th. However the Chronopost tracking indicates that: "Chronopost informs you that consignee was absent on 11-15-2018 at delivery attempt for parcel No XU131855166FR. (Chronopost informs you that consignee was absent on 11-15-2018 at delivery attempt for parcel No XU131855166FR.) "We also informed you by email on the same day. Sincerely
F
Rating: 5 out of 5
Always happy to givecity... great choice of figurines... always well packed... and quick to send...
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C
Rating: 5 out of 5
Perfect, thanks again
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D
Rating: 5 out of 5
Fast order and delivery Willowtree products very well packaged
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T
Rating: 5 out of 5
Regular customer, and as with every order, nothing to complain about.
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E
Rating: 5 out of 5
It's one of the best value for money websites, I've been ordering from you for several years and I've never, ever been disappointed, even with a damaged figurine. You're quick and attentive to your customers' needs and I wish you all the best for the future and thank you for allowing us to expand our collection at a reasonable price.
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R
Rating: 5 out of 5
COMPLIANT DELIVERY AND VERY SHORT DELIVERY TIMES
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A
Rating: 5 out of 5
Perfect. Never disappointed
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S
Rating: 5 out of 5
Very nice figurines and received very quickly
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I
Rating: 4 out of 5
No worries with Cadeaucity, but the packaging for one of my Jim Shore figurines was a bit tight and the figurine is slightly damaged. But that's more of a Jim Shore problem.
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E
Rating: 5 out of 5
Very good site order Saturday dispatch Monday received Wednesday perfect and very well packaged
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C
Rating: 1 out of 5
Order never received, 130€ lost, unacceptable !!!!
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Response from WonderCity
Hello, As you already knew (see our email of 14/11), the Post Office has confirmed that your package was delivered to you on 13/11/2018 (tracking number 6A12226652550 - without signature*). Pursuant to art 1315 c.civ, we have requested proof of delivery, which we have sent to you. It is therefore impossible for us to invoke the loss or deterioration of the parcel. We have also advised you to contact your neighbors and your post office and ask your letter carrier. Indeed, as explained on our site, in the case of delivery without signature, the Post Office delivers your parcel to the letterbox and can take the initiative of handing it over to anyone present at the address. It can also deliver to a janitor or concierge who agrees to take delivery. Among the options proposed, you have chosen a letterbox delivery without a signature. Your negative note will not resolve this situation, even if you believe that, despite all the explanations and proof of delivery provided, it is up to our company. We would advise you instead to lodge a complaint for spoliation with the gendarmerie if you think that your letterbox has been opened. Sincerely
M
Rating: 5 out of 5
Very serious site, I've known about it for a long time because my daughter is a Tinkerbell collector and I've ordered several from this site. And frankly, nothing to complain about, just perfect. Ah if I say just one thing, can you add new Tinkerbells please, thank you Cordially
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D
Rating: 5 out of 5
Site to be recommended.
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T
Rating: 5 out of 5
very correct shipping easy to order.
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P
Rating: 5 out of 5
Perfect, as always!
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N
Rating: 5 out of 5
I ordered a figurine of the little mermaid which is really beautiful. It was well packaged and shipped very quickly. I hope to place an order very soon. Perfect
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C
Rating: 5 out of 5
The parcels always arrive very quickly, with no breakages due to careful packaging and a wide selection of figurines.
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S
Rating: 5 out of 5
Top-notch as always. Only downside... I wish there were more aristochat figurines.
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S
Rating: 5 out of 5
I have been buying Jim Shore Disney and Peanuts items for a few years now : items always with great attention to detail and excellent workmanship. The packaging has always been perfect.
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V
Rating: 4 out of 5
My order arrived on time. Everything is in good condition, just like every time. I've been ordering for over a year if not two. I've never had a problem. The only negative point, but you can't blame anyone, is that during festive periods, it's possible for the parcel to arrive later than the expected date, by no more than a day I'd say, but really, with the holidays that's normal. So no really bad things to notice. I'll be happy to order as soon as possible.
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A
Rating: 5 out of 5
Excellent service. Accurate and fast shipping. Items matching description. Very competitive prices. Very satisfied.
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S
Rating: 5 out of 5
perfect as usual.
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C
Rating: 5 out of 5
Perfect Gifts
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C
Rating: 5 out of 5
Everything is perfect !!!! I ordered on a Wednesday at 22:30 and on Friday my package had already arrived! I'm delighted with my figurines! I recommend it!
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D
Rating: 5 out of 5
Received 2 days after placing order, package very well packed. Would recommend.
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R
Rating: 5 out of 5
Positive experience, beautiful products and efficient service.
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L
Rating: 5 out of 5
Attractive items, good quality, attractive prices. Fast, quality service.
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C
Rating: 5 out of 5
Excellent service!
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A
Rating: 5 out of 5
I have been buying products from Gift City for years and have been satisfied with the quality of the products and their service.
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C
Rating: 5 out of 5
The package arrived very early and well packed
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L
Rating: 5 out of 5
Impeccable everything conforms
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J
Rating: 5 out of 5
Top service! Fast delivery! 200% recommended
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Y
Rating: 5 out of 5
magnificent, well packed parcel, fast delivery, really nothing to say and on top of that free delivery, thank you superb, I recommend this site without any problems.Cordialement
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L
Rating: 5 out of 5
Excellent, very fast delivery. No complaints. I really recommend it!
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M
Rating: 5 out of 5
Fast processing, delivery in two working days! The fantasia black pegasus figurine is very beautiful, I've wanted it for so long! The only drawback is that the packaging for my figurine wasn't taped, and when I opened it, it slipped out of my hand and fell to the floor... Two broken pieces, immediately glued back together! Apart from this little incident, there's nothing to say about the site, which is very professional and responsive :)
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F
Rating: 4 out of 5
Order fast and compliant, but problem with a flash subject not all the time. Contact but it's a bit done as I say! So I won't be ordering any more light subjects. Best regards. Fred from 70.
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