English 
A
Rating: 5 out of 5
Great service.short time x shipping.very satisfied
Translated reviews
Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
Reviews 1, 2, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Fantastic guinnes bag only here I found it the way I wanted. Shipping is super fast delivery
Translated reviews
M
Rating: 5 out of 5
Very fast shipping, perfect item. Highly recommended!
Translated reviews
R
Rating: 5 out of 5
Simply perfect! Arrived in the right time, packed and protected. Bravissimi
Translated reviews
I
Rating: 5 out of 5
The service was prompt and tracking the package very easy
Translated reviews
L
Rating: 1 out of 5
I bought an item from Britto to give as a gift,unfortunately the packaging was completely broken. To remedy this,I had to create a gift box that contained other products,so that I would not have to give the single item as a gift without packaging. The package had probably been inspected before delivery,but it was not accompanied by any receipt indicating this. Upon receipt of the order, the package appeared to be intact because it had been packed twice.
Translated reviews
Response from WonderCity
Good morning, we are sorry about what happened and will inform the courier company. But why did you not think to contact our Customer Service Department right away? It is unfortunate that you waited seven days to put a negative review without contacting us directly first. We also have a toll-free number, and we would have solved the problem in no time by replacing the part and asked the courier company for reimbursement of transportation costs due to the fact that someone opened the package before delivering it to you. Sincerely
V
Rating: 5 out of 5
Maximum seriousness of the seller, excellent shipping time, excellent package preparation.
Translated reviews
R
Rating: 5 out of 5
I purchased 2 Jim Shore figurines, arrived in amazing time and in excellent condition.Great packaging and lots of professionalism. I would recommend to everyone!
Translated reviews
S
Rating: 5 out of 5
I was very comfortable buying the product from Cittadelregalo, great professionalism and helpfulness.
Translated reviews
R
Rating: 5 out of 5
Perfect on everything purchase delivery and service.
Translated reviews
E
Rating: 5 out of 5
Excellent, serious and fast
Translated reviews
M
Rating: 4 out of 5
A small problem caused by an incorrect redirection but resolved very quickly and with accuracy and courtesy by the team responding to the toll-free number. Thanks to Giuseppe and Patrizia and sorry again for everything. I would recommend any purchases to everyone. Fast and courteous. Thanks again....
Translated reviews
C
Rating: 5 out of 5
Really competitive prices, fast shipping and accurate. They continually update the status of the purchase. Recommended!
Translated reviews
M
Rating: 4 out of 5
Order timing and delivery timing met. No problems at all!
Translated reviews
L
Rating: 4 out of 5
material received perfect and in a very short time .
Translated reviews
F
Rating: 5 out of 5
great products, fast and accurate packing and delivery
Translated reviews
B
Rating: 5 out of 5
Truly a great store in all of the of the purchase.... Buy everything with confidence!!!
Translated reviews
E
Rating: 4 out of 5
Fast shipping perfect packaging
Translated reviews
L
Rating: 5 out of 5
Best adjectives to a very special site. Superlative from vision to delivery.
Translated reviews
A
Rating: 5 out of 5
I was absolutely satisfied with the efficiency and super quickness' in receiving my package. Highest appreciation thank you!
Translated reviews
R
Rating: 5 out of 5
great pricesii very fast and very attentive to their customers.
Translated reviews
A
Rating: 5 out of 5
Great seller everything perfect recommend to all
Translated reviews
L
Rating: 5 out of 5
The goods arrived in a very short time, well packaged. No problems at all.
Translated reviews
O
Rating: 5 out of 5
Very happy with the product...great tt
Translated reviews
A
Rating: 5 out of 5
I am very satisfied with the order placed, I was already familiar with the products, but they also have good prices here. Fast delivery, goods well packed, I would highly recommend it.
Translated reviews
M
Rating: 5 out of 5
Very fast delivery. Impeccable service.
Translated reviews
G
Rating: 5 out of 5
I purchased from cittadelregalo.it two Disney items, the after sales service was amazing, the goods arrived as early as the next day via express courier and the package was properly protected. I highly recommend the store and will definitely do more shopping with them.
Translated reviews
G
Rating: 4 out of 5
SINCE I KNOW THE SITE, I HAVE ALWAYS BEEN FINE YOU HAVE A WIDE SELECTION OF PRODUCTS, ITEMS FOR ME WONDERFUL
Translated reviews
A
Rating: 5 out of 5
Great as always not the first time I buy from them and they are always impeccable
Translated reviews
S
Rating: 5 out of 5
First time . I was satisfied in everything : from the ease of ordering to the timing of delivery , but above all I like the ability to follow every step of the shipment made . Positive : the choice of payment .
Translated reviews
M
Rating: 5 out of 5
Package arrived quickly, product as described.
Translated reviews
M
Rating: 5 out of 5
punctual accurate perfect packaging what to say more satisfied thank you
Translated reviews
E
Rating: 5 out of 5
I was assisted in all phases of the purchase with precision and punctuality. Highly recommended.
Translated reviews
P
Rating: 5 out of 5
I purchased from you and was more than satisfied with the service. fast and accurate in everything. congratulations
Translated reviews
F
Rating: 5 out of 5
I found myself very well with you ! I was able to purchase a hard to find item ! fast shipping ! Thank you !
Translated reviews
P
Rating: 5 out of 5
It is not the first time I perform a purchase I absolutely recommend
Translated reviews
F
Rating: 5 out of 5
Not the first purchase I make they are always the best fast and reliable
Translated reviews
D
Rating: 4 out of 5
I am on my first purchase in this virtual store and I must say that everything is very simple and immediate, both the steps of signing up and filling the cart and completing the purchase with payment. Shipping was free above a minimum expenditure of 50 euros and so it was, also the delivery was reasonably fast with a total of 4 (working) days elapsed between purchase and receipt of goods. I therefore recommend this e-shop site should you be interested in its products.
Translated reviews
I
Rating: 5 out of 5
Perfect everything great.
Translated reviews
I
Rating: 5 out of 5
Fantastic store!!! Fast service, very friendly staff :) Thank you gift city!!!
Translated reviews