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B
Rating: 5 out of 5
well-protected parcel, fast delivery
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Customer reviews of WonderCity
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 8 351 published reviews
Summary of reviews
WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.
Reviews 1, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Î site more than perfect, always satisfied with my orders, the quality, the customer service, the speed of delivery. Nothing to say, I'm very happy
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X
Rating: 5 out of 5
Perfect as usual
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M
Rating: 5 out of 5
Product conforms, arrived on time and very well protected! It's sure to please its future owner!
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V
Rating: 5 out of 5
On time shipping and great prices and customer service. I will definitely buy d high again
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M
Rating: 5 out of 5
Nice selection, Nice image ordered and delivered neatly and quite quickly
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M
Rating: 5 out of 5
Very serious site, the parcels are sent quickly and well protected. I highly recommend it. Don't hesitate to order, you'll be delighted with your purchases.
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M
Rating: 5 out of 5
Great product and very fast delivery time
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N
Rating: 5 out of 5
uncomplicated ordering, secure payment and immediate notification when packed and shipped. Service is very important to you. I am always amazed at how well everything works with you.
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A
Rating: 5 out of 5
Accurate information, respecting delivery deadlines
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C
Rating: 5 out of 5
Always extremely happy with all my orders 🤩🤩 fast delivery and very well packaged!
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M
Rating: 5 out of 5
Very satisfied with this purchase
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E
Rating: 5 out of 5
Good morning,I have been getting Jim Shore items for a long time,which I find beautiful,plus they have better prices than the stores and are fast in shipping.
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F
Rating: 5 out of 5
Perfect item..super fast...professional about everything...I will definitely continue to buy from this site...
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J
Rating: 5 out of 5
Very satisfied with my purchase ️ I ordered 2 gifts for Christmas which was discounted and I received my package the day after my purchase!!!! Really very surprised by this ultra fast shipping and in addition the day of my order there was a promo code to have a small gift ️
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I
Rating: 5 out of 5
Fast and beautiful packaging
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D
Rating: 5 out of 5
Fast and well delivered
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J
Rating: 5 out of 5
Ordered by internet in a simple and easy way, the communication is satisfactory with a rather fast answer, and the delivery went very well. No defects on receipt.
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W
Rating: 5 out of 5
My ordered product arrived very quickly. Well packed I am totally satisfied
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N
Rating: 5 out of 5
Everything super
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O
Rating: 5 out of 5
Price was OK, delivery from France fast,
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C
Rating: 5 out of 5
The figurines are beautiful and shipping is fast thank you :)
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R
Rating: 5 out of 5
Good sending, successful subject.
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W
Rating: 5 out of 5
Punctual delivery + attention to safe packaging
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H
Rating: 5 out of 5
Figures are beautifully designed and very detailed, service very prompt and friendly, even in the event of queries about delivery. Always happy to return!
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N
Rating: 1 out of 5
After there were complaints about the quality, my request was dismissed under the motto "your problem". Wouldn't buy here if you wanted things of quality. As soon as you send your complaint, your account is simply deleted. Sucks that something like this is so big on the market. Under no circumstances should you buy anything here.
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Response from WonderCity
Dear Customer, We sincerely regret that your experience did not meet your expectations. Customer satisfaction is our top priority. However, after 7 months of use, it is unfortunately not possible for us to accept an exchange of your bag under the pretext that it could be a manufacturing defect. Our customer service has handled your complaint with great professionalism and responded quickly and accurately to your numerous comments. Your account will of course remain active and you will be able to place further orders if you wish. We look forward to providing you with complete satisfaction in the future.
R
Rating: 5 out of 5
Very fast shipping, products for true collectors, helpful and professional after-sales service.
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L
Rating: 5 out of 5
Jim Shore's Santa Claus met all our expectations and arrived home very quickly.
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H
Rating: 5 out of 5
The site is great! I ordered and received the parcel in two days! 0 defects I recommend this site.
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J
Rating: 5 out of 5
Nickel, great products, reliable, order tracking on time, nothing to complain about!
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C
Rating: 5 out of 5
Keep up the good work
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S
Rating: 5 out of 5
Always well packaged, fast shipping and delivery. No problems at all! I've already made some Christmas presents with you, thank you!
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I
Rating: 5 out of 5
Fast delivery, the website works very well, the package is well packaged and the products ordered match the description and photos.
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M
Rating: 5 out of 5
Fast, impeccable and can't wait to receive my parcel 🥰 Everything is ticked to reorder!!!! Too great
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C
Rating: 5 out of 5
Fast delivery and my order is intact thank you
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T
Rating: 3 out of 5
A perilous experience! Parcel delivered 10 days late by GLS. On opening the parcel, I was surprised... A piece had come unstuck and an element was missing. This gift was to be given the same day! So I glued the statuette back together. Customer service, on the other hand, listened to me and helped me out properly.
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Response from WonderCity
Dear Customer, We are sincerely sorry for the delay in delivery which was due to an incident in the GLS sorting center serving your department. This situation was exceptional and does not reflect the delivery quality of our partner. We would like to thank you for your order and hope to be able to send you other parcels in the future with greater success!
E
Rating: 5 out of 5
Wide assortment of products especially from the Jim Shore brand which I love, great prices, excellent quality and reliable customer service. Always very satisfied with my transactions. One of my favorite online shops especially in the run up to the holiday season.
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S
Rating: 5 out of 5
Always very easy to place orders... Quality products, well packaged
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A
Rating: 5 out of 5
Always items in perfect condition and timely shipping!
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L
Rating: 1 out of 5
Sold as new but the box is clearly not. I hope the item inside is really new, or at least in very good condition, because it's a gift.
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Response from WonderCity
Dear Luc, We would like to assure you that the items we sell are brand new and genuine. Despite all our precautions, damage can unfortunately occur during transport and we are sincerely sorry if this is the case with your parcel. Our customer support team has contacted you and is awaiting photos of the box in order to deal with your complaint. We will of course find a suitable solution for you.