Customer reviews of WonderCity

Perfect for this last order. On the other hand, I still have an order of 2 items pending: 1 available and 1 in restocking that should have been delivered at the beginning of July and the deadline was pushed back 3 months without notice. In the meantime, it's paid in full and I haven't even received the available item.

This was the first purchase I made through this site. The items are many, beautiful and the prices are competitive with other sites. The unpleasant experience is not about gift city but the courier they rely on, who 2 times claimed they could not find my address although it was correct and I had also left my cell phone in case. I therefore made a complaint to Gift City who assured me that they would redress the courier for this inconvenience. On their part, therefore, I received the utmost helpfulness and support for the difficulty related to the shipment (before, during and after). I will purchase again hoping not to run into this situation again

I purchased as many as 15 pieces of a willow tree item. Five of these were without a warranty certificate inside them, and I was denied a separate shipment of the same, being a wedding favor. I also asked for a small discount, which I was denied, without warning me that the item in question would go on clearance within 48 hours of purchase. Many congratulations Following your response: it is easy for you to say return the item (presumably original) and have to wait weeks for re-purchase, having the ceremony deadline. If you say you are selling something with a certificate, you need to make sure it is there before you ship it! Since you could just open the box without taking out the contents! Don't make excuses

Good service and beautiful products

Was informed after ordering that one of the items was out of stock! I asked to receive the available ones but it was impossible for the site to make 2 shipments! I would have had to cancel my order to send 2 more and incur 2 shipping charges. Not commercial on this one. Otherwise, well-protected and well-kept parcel.

Satisfied with my purchases (including a pre-order). Packages are very well packed and shipped... I recommend!

I was completely satisfied with my purchase

All ok, nice packaging and fast shipping, only note; despite numerous attempts I was never able to contact the toll free number, online help however is immediate.

Product arrived as requested. Perhaps the wait was longer than expected. otherwise all OK

Good products at good prices, but an even wider selection would be welcome, such as my hero academia, attack of the titans, dragon ball Z, naruto... figures.

It's perfect, but it's a long time to wait when things are out of stock... even if it's well noted before ordering :-)

Punctual in shipping and always prompt in answering any question Timely in solving the problem, even in return and 'credit. Good products

I purchased an item for a birthday gift, despite a mix-up, I received assistance and a quick resolution to the problem. A reliable site.

Good service provider, no worries

Very satisfied with the product, arrived quickly and in good condition

Very good prices and delivery...

The package was well protected and the product in excellent condition! The only downside was the delivery to a relay station that was not the one I had selected and imposed without my knowledge! A 1/2 hour lost; not great at this time of year....

I thought the items I had ordered would be larger, which is why I'm not giving them 5 stars. But otherwise they are what I expected. Fast delivery, well packaged products.

Easy ordering. This store has products that others (even the big platforms) don't necessarily have. Payment problem at the time of purchase, I paid too much for the delivery method chosen. My order was put on hold and I lost a little delivery time, but CadeauCity's customer service was very responsive and friendly. Purchase delivered on time, just before Christmas!

Easy and intuitive site, fragile package well protected. a few days delay for delivery but considering Christmas time and covid, I'd say it fits.

Package arrived on time and well packaged! Everything went very smoothly and it was a gift that made me very happy! Thank you

1 because it is not possible to give zero. My experience was very bad. Better communication with the customer is needed: my order was delivered much later than expected and I was never told why it was late; I was the one who had to contact you. No one apologized to me for the delay, nor was I given any discount for the inconvenience. In addition, the packaging was in very poor condition. Absurd that you even have to pay the delivery charge for such poor service. I will never order anything from your site again, you deserve 0 and closure.

First order placed on this site and satisfied

good quality

punctual and courteous

Site-compliant

The products sold are attractive and as described. On the other hand, I find it hard to understand how the site works: products are put in stock when they are not, immediate debit before shipping (even if the product is not in stock!) I had to send several emails before getting a reply from customer service and I received my products 10 days after the expected date. too bad!

Really nice products and quick delivery. Too bad you can't put a Wishes card in the package.

Fast and careful delivery, I am satisfied with my order.

Great prices, fast shipping, but slightly damaged item

The color is a little dull on the hair Fast delivery Nickel packaging

Satisfied received my order quickly and competitive price.

I have always been satisfied with Jim Shore shipping. But this time the shipping delay was too long and I didn't get my items in time to give them as gifts: a month without a valid excuse. I only got the explanation after sending an e-mail. What a shame! Today I received my parcel still well packed. Thank you very much. Sincerely Josiane Conchon

Perfect! Arrived in very good condition, nothing to complain about so far! Beautiful items and lots of gift ideas!

Arrived quickly. However, the cup ordered had a small cleavage in the heat-sensitive coating.

item as pictured arrived on time

Fast shipping

deadline met, item in good condition great!

Hello I ordered July 1, 2020 received very quickly nothing to say about the delivery. I received the broken statuette so I contacted him by email with photos the next day I had an answer for a return and he sent me a new one. Quite happy with the service

Package well packed. item in good condition. Very fast delivery. item as described. normal price.