Customer reviews of WonderCity

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Madame B.

Rating: 4 out of 5

Published on 21/03/2019 à 20h03

order received within the stated time limit package in good condition

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Cliente

Rating: 5 out of 5

Published on 21/03/2019 à 19h10

Excellent customer care, with prompt and personalized assistance even in pre-sale. Respected delivery time, perfect packaging. Highly recommended!

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Dominique

Rating: 5 out of 5

Published on 21/03/2019 à 15h24

still nothing to reproach to this site

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Nicolas

Rating: 5 out of 5

Published on 21/03/2019 à 14h30

As always, Cadeaucity is, in my opinion, THE site for collectors. What's more, the team is very professional, and shipping is meticulous. In short, order with your eyes closed!

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Client(E)Audin S.

Rating: 5 out of 5

Published on 21/03/2019 à 13h24

very satisfied, received very quickly and in excellent condition

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Micol

Rating: 5 out of 5

Published on 21/03/2019 à 12h11

Excellent products , delivery and people

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Jennifer M.

Rating: 5 out of 5

Published on 21/03/2019 à 12h04

A great site, with interesting prices I recommend it with my eyes closed.

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Cliente

Rating: 5 out of 5

Published on 20/03/2019 à 16h36

The goods arrived in the specified time and in perfect condition. I recommend it to everyone, I am really satisfied!

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Micol

Rating: 5 out of 5

Published on 20/03/2019 à 09h39

Perfect product, delivery on time

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Carmela

Rating: 5 out of 5

Published on 19/03/2019 à 13h09

Excellent company. Ordered goods received even earlier than expected with much accuracy and prices are very competitive.

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Cliente

Rating: 5 out of 5

Published on 15/03/2019 à 21h43

Utmost seriousness

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Client(E) M.

Rating: 5 out of 5

Published on 15/03/2019 à 20h03

Beautiful figurines, meticulously detailed. Fast delivery (4 days in a relay point) with careful packaging that protects the items well.

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Thérèse

Rating: 5 out of 5

Published on 15/03/2019 à 19h01

Excellent quality figurine, even more beautiful than on the site, very fast delivery, I highly recommend it!

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Maud L.

Rating: 5 out of 5

Published on 15/03/2019 à 14h47

everything is perfect

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Laurie D.

Rating: 5 out of 5

Published on 15/03/2019 à 06h36

Very happy with my purchases

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Manceau

Rating: 2 out of 5

Published on 14/03/2019 à 22h51

See you soon

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Response from WonderCity

Hello, thank you but... would it be possible to know the reasons for such a low rating (2 stars out of 5)? Did you encounter any difficulties during your purchase? Did you have any problems with the item? Indeed, your message does not suggest any dissatisfaction, contrary to the rating you have given us. We look forward to hearing from you.

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Client(E)

Rating: 3 out of 5

Published on 14/03/2019 à 11h48

Good loyalty program, fast delivery, good price, but the quality of the soap has dropped significantly.

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Response from WonderCity

Hello, we're pleased to hear that you're satisfied with our loyalty program, fast delivery and low prices... we've been able to verify that, before, during and after your order, you never contacted us for any problem (order dated 06 March and delivered since 09 March). In order to understand your dissatisfaction with our after-sales service and find solutions, we would like to know the reasons for your disappointment. Our customer service team is at your disposal on (+33) 0963518012 (Mon-Fri 10.00am - 5.00pm, toll-free) to provide you with any assistance you may require if you have encountered any problems with your order. Sincerely

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Sylvie

Rating: 2 out of 5

Published on 13/03/2019 à 23h16

The parcel was delivered quickly and in very good condition, but I was surprised by a price reduction of almost 10 euros the day after delivery. Yet I had been following the evolution of this product for several weeks. A little frustrated, I pointed it out in my first review. The sales department then sent me a rather blunt e-mail. I told them that a commercial gesture would be welcome, in which case I would have been delighted to review my review. Then another reply accusing me of SINGING. Au revoir cadeau City and bon vent!!!

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Response from WonderCity

We reported this review to Trustpilot because the user sent an email to our Customer Service department requesting a "commercial gesture in order to submit a review against the first one". Our company does not and will never submit to this type of "blackmail" and it is unfortunate to read that people use this service to obtain discounts in exchange for favorable reviews.

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Client(E)

Rating: 5 out of 5

Published on 13/03/2019 à 10h37

Great as always

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Sabm

Rating: 5 out of 5

Published on 13/03/2019 à 10h01

Top-notch fast and careful delivery

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Elodie

Rating: 5 out of 5

Published on 13/03/2019 à 09h48

Super-fast delivery and well-packaged parcel

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Michèle

Rating: 5 out of 5

Published on 12/03/2019 à 18h34

1st order. Very satisfied: products correspond to the description. Fast and careful shipping. I recommend without restriction.

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Cliente R.

Rating: 5 out of 5

Published on 12/03/2019 à 14h50

Experience to repeat every time you need to make or give a gift! Fast delivery and everything perfectly packed. Roberto

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Client

Rating: 5 out of 5

Published on 12/03/2019 à 08h20

I recommend it!

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Client(E)

Rating: 5 out of 5

Published on 11/03/2019 à 16h27

very fast .very good product

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Loreta D.

Rating: 5 out of 5

Published on 11/03/2019 à 11h34

Reliable and serious company,accurate and fast shipping...I highly recommend it....thanks.

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Vallet

Rating: 5 out of 5

Published on 11/03/2019 à 10h20

I totally recommend

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Mariano L.

Rating: 4 out of 5

Published on 10/03/2019 à 17h01

Super happy

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Roberto

Rating: 5 out of 5

Published on 10/03/2019 à 09h08

Maximum efficiency in every department of the company.

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Cliente

Rating: 5 out of 5

Published on 09/03/2019 à 19h24

This is the first time I have purchased from Cittaregalo and I must say that I found myself very well indeed. Acceptable delivery time and well-maintained packaging. I think I will make a purchase again soon. Very satisfied

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Valentina

Rating: 5 out of 5

Published on 09/03/2019 à 09h42

Excellent company...good prices...unmissable promotions. Third time buying from them and everything arrives perfectly packaged and in fast time. Really a very good company very satisfied

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Cliente

Rating: 5 out of 5

Published on 08/03/2019 à 20h16

Spectacularly unique

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Nathalie C.

Rating: 5 out of 5

Published on 07/03/2019 à 19h25

very satisfied with my purchases

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Cliente

Rating: 5 out of 5

Published on 07/03/2019 à 14h26

As always great! Great prices,fast and impeccable shipping..now the trusted Disney store!

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Jean-Luc G.

Rating: 5 out of 5

Published on 07/03/2019 à 10h40

very professional fast delivery well protected very good quality

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A.linden

Rating: 4 out of 5

Published on 07/03/2019 à 09h23

For a first-time buyer: order processed quickly & well packaged

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Alix D.

Rating: 5 out of 5

Published on 07/03/2019 à 08h44

Congratulations! I bought a Willow Tree angel. The delivery was very fast and the product was exactly as on the website. Very nice work! Thank you!

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Lassolle L.

Rating: 5 out of 5

Published on 05/03/2019 à 12h55

My figurine arrived on time and all in accordance with the photographs on the website.

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Client(E)

Rating: 5 out of 5

Published on 04/03/2019 à 18h59

Fast delivery. Careful packaging. Statuettes arrived in good condition.

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Magali B.

Rating: 5 out of 5

Published on 04/03/2019 à 16h49

very good site fast shipping and well protected package received intact! i recommend the site.

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