Customer reviews of WonderCity

9,8 /10

Based on 8 351 published reviews

5 7 718 92% 4 478 6% 3 61 1% 2 31 0% 1 63 1%

Summary of reviews

WonderCity consistently delivers fast and reliable service with smooth ordering, secure shipping, and careful packaging that protects items and matches descriptions. Customers highlight prompt delivery, well-packaged products, and fast processing, with many noting that purchases arrive on time and items match photos or descriptions. The store earns praise for helpful customer service, easy payment and checkout, and competitive prices across a broad range of figurines and Disney-themed items. Overall, shoppers express repeated satisfaction with product quality, trustworthy reliability, and pleasant, efficient shopping experiences.

Reviews 2, 3, 4 and 5 stars

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Martina

Published on 11/09/2014 à 13h16

I purchased 3 products from Willow Tree. Very good and fast service. Product well packaged and as described. Definitely recommend.

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Verdiana

Published on 11/09/2014 à 13h02

I had prompt response to my emails for information about the product, which was delivered promptly and without any problems.

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Gava

Published on 11/09/2014 à 12h49

Fast and perfect on everything

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Marco

Published on 11/09/2014 à 11h55

Definitely included other times from this store definitely serious,reliable and very fast. Definitely recommended

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Fabio S.

Published on 31/07/2014 à 11h57

About a month ago I bought some figurines from Willow Tree. Everything arrived in perfect condition and the delivery time was very quick. I would recommend this seller to everyone!

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Marinella F.

Published on 25/07/2014 à 11h04

I count cittadelregalo among the best (if not the best) ecommerce sites I know. Efficient service, an original and well done product catalog. Everything is securized and emails notify us where the order is at, which also is delivered quickly. Impossible not to give the vote the highest.

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Victoria R.

Published on 21/07/2014 à 05h28

Quick service, delivery in a few days and perfect packaging

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Paola M.

Published on 20/07/2014 à 15h45

For a gift or to treat yourself to something special and unique....

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Marco D.

Published on 20/07/2014 à 06h57

Fast delivery. The only note is that the shipment arrived first is then the delivery message. Otherwise nothing to complain about

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Fabio C.

Published on 17/07/2014 à 20h00

utmost seriousness and accuracy. Excellent and fast communication (which does not happen elsewhere in similar sites). Highly recommended to all

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M.ombretta V.

Published on 17/07/2014 à 09h45

It was easy to order. Delivery was fast and monitored. The items met expectations.

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Angela F.

Published on 16/07/2014 à 04h28

The cheapest price, the lowest shipping cost, super fast shipping

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Mauro G.

Published on 15/07/2014 à 13h36

everything perfect fast and in order .... will definitely buy again

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Francesca T.

Published on 15/07/2014 à 13h21

Gift City offers items at great prices ... In addition, the shipping time was very quick. For me the rating is excellent.

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Lucia

Published on 15/07/2014 à 08h49

I placed the order and the next day it had already arrived!I was speechless!

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Ilaria P.

Published on 14/07/2014 à 08h23

The choice of products is varied and well assorted. I ordered the goods and they arrived carefully packed to the requested address, with a wait of a few days from the time of order.

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Mariateresa D.

Published on 14/07/2014 à 06h17

I have been buying products for a long time now...I am happy with the quality and prices...I highly recommend it!!!!!!

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Andrea B.

Published on 14/07/2014 à 06h10

Impeccable service, very fast delivery, product meets expectations

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Isidoro P.

Published on 13/07/2014 à 07h37

service seems to me top wide selection, speed and track of the shipment all ok

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Shara S.

Published on 11/07/2014 à 17h53

Excellent and prompt customer care, call center staff was present and quick to meet my requests. The products chosen a guarantee. Great professionalism and seriousness. Thank you

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Loredana M.

Published on 11/07/2014 à 09h46

I highly recommend this company, absolute seriousness and efficiency. Very fast shipping.

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Fabiana B.

Published on 06/07/2014 à 19h42

Excellent Experience. Purchases and after very few days the goods arrive Seri.

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Fabrizio P.

Published on 03/07/2014 à 19h39

Ottma company! Fast, reliable with courier that (almost never happens) if he doesn't find you he calls you to arrange second delivery. Goods arrived on time and in great condition! Fully satisfied!!!!

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Armida

Published on 02/07/2014 à 05h24

I purchased for the first time and was satisfied.

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Laura G.

Published on 01/07/2014 à 19h54

I have purchased willow tree products several times on this site buying at reasonable prices, with fast shipping and great supply! highly recommend!

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Maria T.

Published on 01/07/2014 à 14h04

What I saw on the website was exactly what I received. On time and without any problems! Thank you!

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Nicola B.

Published on 23/06/2014 à 07h07

I have made several purchases from the site and each time I have been stpito by the speed of response and shipping of the goods. The goods shipped always turn out to be packaged correctly and in accordance with what was found on the site. I will be returning there for my future purchases.

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Rosy N.

Published on 22/06/2014 à 15h12

Reliable accurate utmost fairness the best items at affordable price. Quality items cost.I am very happy thank you.Dr Rosy Negri

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Barbara

Published on 22/06/2014 à 07h57

Great products, beautiful in reality as well as in the pictures on the site and really in stock, in fact the delivery really happened in a few days. I would recommend anyone to buy products at gift city.

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Francesca P.

Published on 19/06/2014 à 14h39

I was looking for a particular article. There I found it. There is a huge choice and the products are special and hard to find in stores. The shipping was very fast.

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Rita

Published on 16/06/2014 à 05h24

Reliable site, fast shipping. i had a problem with a nonconforming item and they immediately refunded the cost. they constantly update on the status of the order

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Marina

Published on 15/06/2014 à 10h31

Good morning, you really deserve the highest grade for exemplary service, quality of products for sale and ease of use of the site. Until next time.

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Antonio

Published on 14/06/2014 à 17h02

I have to say that this site is great for shopping. i recommend to people who need to buy nice things.

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Alberto C.

Published on 12/06/2014 à 18h36

Perfect shipping! Everything ok

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Ilenia R.

Published on 11/06/2014 à 11h15

I ordered online I was informed immediately that my order had been taken delivery then I was notified twice more about the status of my order which arrived in time x make my gift service flawless I recommend it hello

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Elenaa G.

Published on 05/06/2014 à 06h44

Beautiful products that were delivered to me quickly. Perfect and sturdy packaging. Very easy navigation and many payment options, I can only state my satisfaction with buying from this site. Elena

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Luca S.

Published on 04/06/2014 à 04h38

I found myself very well, the information regarding both pre sales and post sales are accurate and formulated in a kind form. i did not encounter any anomaly and the delivery time was quick. Bravo !!!

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Claudio

Published on 04/06/2014 à 02h46

I purchased multiple items in a single order and these were jammed into a single box without padding on three sides of the package. The result: although on the outside it looked okay, once I opened the package I had a bitter surprise; one of the three items arrived with the cardboard torn and the styrofoam shredded, with the statue dancing in it. The site is called "Gift City," but who would gift an item reduced to this state!!!?

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Response from WonderCity Published on 04/06/2014

Good morning Claudio, thank you for your comment, we would like to point out that your item was packed in a "preformed" mold of polystyrene a few centimeters thick, then placed in its original box and finally in a carton suitable for transport closed by security tape. We are sorry that in spite of this care, in your case the box had some dented edges, evidently during transportation there were not the proper precautions that we demand from those who provide such service. We will urge our shipping department to be more careful to avoid these unpleasant incidents, and this although the high level of satisfaction shown by customers with our deliveries has been constant over the years (never let your guard down). However, we are glad to hear that the item arrived to you in good condition and that you are satisfied with your purchase. Best regards Customer Service

Roberta G.

Published on 02/06/2014 à 04h45

Great product and very fast shipping. I would recommend it to everyone.

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Emmanhu

Published on 31/05/2014 à 20h11

Efficient and fast...I am fully satisfied

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